Most chiropractors obsess over the new patient consult and the report of findings. But the moment that quietly decides whether a patient stays for life… is the one we treat as routine.

In this episode, I unpack the most underrated trust moment in your entire practice — the adjustment — and the five things that quietly break presence on the table. I share the story of a patient who taught me what it really means to be with someone, even in a busy open plan practice.

You’ll walk away with a simple framework — the Signature Adjustment Experience™ — and five practical shifts you can bring into your very next adjustment to deepen trust, retention and internal referrals.

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