Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Make sure you mention: CTISUMMER to get FREE data migration!

If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.

Click here to register: https://geni.us/PlanWithThePros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

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Dutch Silverstein is presented with the Founders Award at ETI Tool Tech 2023. He also gives his perspective on the information he gained while attending and how he'll adjust as a shop owner. 

Topics Discussed: 

Recording our thoughts on ETI. (0:00)

What do you look at when choosing a trade association? (5:34)

Why manufacturers are becoming more aggressive with over-the-air updates. (6:45)

Taking advantage of the stereotype of a technician. (10:50)

Why do you think that it’s the shop owners that complain? (16:33)

What is swot analysis and how to use it? (23:05)

Self-discipline is the key. (29:30)

The importance of having a budget for profit. (33:23)

A typical shop owner’s mindset. (40:14)

The difference between a problem and a real problem. (46:41)

The importance of introspection and discipline. (52:44)

The importance of saving for a rainy day. (57:04)