Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Make sure you mention: CTISUMMER to get FREE data migration!

If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.

Click here to register: https://geni.us/PlanWithThePros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David are joined by Haresh Gobin, Product Development Manager at LaunchTech USA. Haresh shares his journey of merging his computer science background with his family's auto repair business, eventually leading to significant roles in both Bosch and Snap-On before joining Launch. The conversation moves to the crucial importance of legitimate data acquisition and compliance within the industry, highlighting LaunchTech's commitment to working with the NASDAQ security task force to ensure the responsible use of immobilizer tools.

00:00 Advancements in Automotive Diagnostics

04:14 Automated Maintenance Insights

07:52 Comprehensive Tools for All Users

11:44 Thanksgiving Work Dilemma

13:22 Market Undercutting Incident

19:43 Becoming a Park Service Ranger

21:09 Naked Man at Car Fire

26:13 Dealerships: A High School Experience

27:21 "Securing a Job at Dealership"

31:30 Hired by Launch: Five Years

34:23 Think Beyond the Box

38:50 Industry Unity Revealed at ETI

39:47 "Brand Loyalty and Investment"

44:57 Industry Support and Solidarity

46:59 Trust Issues in Industry Relations

49:40 Tool Access and Car Theft Debate

52:22 "Nastif Debate: Money or Protection?"

55:32 No More Waddling!