Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros 

In this episode, Lucas and David are joined by Ben Johnson at ETI ToolTech in San Diego. Ben shares his insights from this year’s show, emphasizing the importance of industry panels that represent a range of perspectives, especially highlighting the challenges shops face with ADAS calibrations and the gap in education for shop owners and technicians. The conversation dives deep into the problems with calibration procedures, the liability and insurance risks associated with improper ADAS repairs, and the critical role that documentation and process play in protecting both shops and consumers.

00:00 "Education Key to Solving Tech Issues"

09:20 "Vehicle Service Info Challenges"

14:44 Fleet Company Declines Repairs

18:43 Blind Spot Monitoring Misalignment

24:18 Insurance Lessons: Misunderstanding Umbrella Coverage

27:14 Uninsured Calibration Risks

34:48 Calibration Center Business Insight

39:20 Shop Evolution: Adapting to Mainstream Challenges

42:15 OE Statements Ensure Reimbursements

51:50 Toyota's Multi-Fuel Energy Strategy

57:12 Changing Mindsets Over Three Years

01:01:13 Understanding Emerging Tech in Auto Repair

01:04:49 Industry Collaboration Realization