QUOTE “Katie” when you are looking at pricing to get discount!! Phones ringing off the hook?

- Need overflow or out-of-hours support?

- Too many gaps between appointments?

...Well, you’re in the right place! As a salon owner, it can be a challenge ensuring you have enough staff to look after your clients, whilst also answering the phones and managing your appointments.

TRUST THE SALON GENIE

T is for TRAINED

We are professionally trained in call answering and customer service by an award-winning company called First Impression Training with regular refresher sessions. Any new Genie to join our team is put through this mandatory training programme before answering your calls and handling your enquiries.

R is for REPUTABLE

We have been publicly voted as Best Customer Service at the SME Northamptonshire Business Awards 2019

U is for UNIQUE

We work very differently to your standard call answering and appointment booking company and work hard to ensure a personal service for your customers and clients. By learning your booking systems and processes, we will provide a unique service that matches how your own team would handle calls and scheduling appointments.

S is for SALES GROWTH

80% of first-time callers will find someone else if they don’t get through first time. With our services, you are guaranteed to never miss a call again! Stop losing business.

T is for TEAM

We are NOT a call centre – we are an extension of your team. However, few or many calls you get each day, your callers will be none-the-wiser that we don’t work in the salon with you.