Delve into the topic of exit interviews with Kate Waterfall Hill in this episode of 'How to Lead'. Kate explores the pitfalls of poorly conducted exit interviews and shows how they can be transformed into a powerful tool for organisational improvement. Tune in for practical tips to better manage employee retention and foster a culture of continuous improvement.

Episode Highlights

00:00 Introduction to Exit Interviews

00:36 Linda the Bad Manager: A Case Study

01:32 Understanding Exit Interviews

01:54 Why Exit Interviews Often Fail

03:42 Practical Solutions for Effective Feedback

05:46 The Importance of Continuous Improvement

07:00 Key Takeaways and Final Thoughts

09:15 Conclusion and Next Steps

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Mentioned in this episode:

Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass