In the final episode of the three-part mini-series on care, curiosity, and clarity, Kate discusses the importance of clarity in leadership. She highlights how clarity is not only operational but emotional, and addresses its role in delegation, decision-making, cross-functional teamwork, crisis management, psychological safety, and creating team rituals.

Episode Highlights

00:00 Introduction to the Series Finale

01:25 The Importance of Clarity

03:49 Delegation with Precision: The PORT Framework

05:08 Decision Making Modes for Leaders

05:49 Ensuring Cross-Functional Clarity

07:01 Clarity in Times of Crisis

07:42 Building Psychological Safety with Clarity

08:18 Embedding Clarity Through Rituals

09:12 Self-Clarity for Leaders

09:40 Avoiding Common Clarity Traps

10:12 Reflection and Practical Steps

12:00 Tying It All Together: Care, Curiosity, and Clarity

13:13 Conclusion and Call to Action

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Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass

In this second episode of the mini-series looking at three essential leadership qualities - care, curiosity and clarity, Kate delves into the importance of curiosity in effective leadership. She look at how curiosity can help reduce tension, handle conflict, provide effective feedback, and build stronger relationships without losing momentum. The episode also covers common misconceptions about curiosity, the barriers to adopting it, and practical steps to integrate curiosity into everyday leadership practices.

Episode Highlights

00:00 Introduction to Leading with Curiosity

00:36 The Importance of Curiosity in Leadership

01:39 Common Misconceptions About Curiosity

02:50 Practical Steps to Cultivate Curiosity

03:31 Using Curiosity to Manage Conflict

03:56 Building a Curiosity Bank

06:38 Curiosity in Feedback and Relationships

07:57 Curiosity in Meetings and Managing Up

09:34 Encouraging Diversity of Thought

10:02 Avoiding Curiosity Traps

11:04 Reflection and Practice Plan

12:11 Conclusion and Next Steps

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Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass

This episode of 'How to Lead,' with Kate Waterfall is the first in a mini-series looking at three essential leadership qualities - care, curiosity and clarity. Today is all about care without being overly lenient, looking at the importance of empathy, active listening, recognising different personalities, and the role of language and tone in leadership. With actionable strategies to implement these concepts, making it clear how genuine care can improve team engagement, performance, and overall workplace morale.

Episode Highlights

00:00 Introduction to Leading with Care

00:59 Understanding the Importance of Care in Leadership

03:37 Exploring Empathy in Leadership

05:03 The Power of Active Listening

06:06 Recognizing Diverse Perspectives

08:04 Effective Communication: Language and Tone

09:15 Handling Conflict with Care

10:55 Balancing Care and Challenge

12:44 Practical Steps to Implement Care in Leadership

13:32 Conclusion and Next Steps

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Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass

In this episode of 'How to Lead,' Kate delves into the significance of behavioural assessment models, particularly DISC profiling, for CEOs, founders, and leaders. Explaining the four DISC styles—Dominance, Influence, Steadiness, and Conscientiousness—and how they contribute to effective team management, the episode aims to equip leaders with the knowledge to enhance their influence and ensure their teams thrive.

Episode Highlights:

00:00 Introduction to Behavioral Assessment Models

00:56 Meet Linda, the Bad Manager

02:06 Understanding DISC Profiling

03:51 Breaking Down the DISC Styles

08:43 Applying DISC in Leadership

10:03 Other Assessment Tools

13:20 Using DISC in Teams

14:31 Personal Reflection and Conclusion

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Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass

In this episode of the How to Lead podcast, Kate discusses the crucial differences between great leaders and everyday managers. Drawing from her 30 years of experience in business and leadership development, she shares actionable insights for CEOs, founders, and leaders to help their teams thrive. The episode covers the pitfalls of task-focused management, the importance of balancing tasks with people-centric leadership, and practical shifts to elevate leadership skills.

Episode Highlights:

00:00 Introduction: What Great Leaders Do Differently

00:55 Meet Linda: The Bad Manager

02:14 The Importance of Titles and True Leadership

04:11 What Great Leaders Do Differently

05:07 The Impact of Leadership on Performance and Culture

10:40 Common Pitfalls and How to Avoid Them

11:25 Final Reflections and Encouragement

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Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass

In this episode of 'How to Lead,' Kate discusses the essential role of a clear vision in guiding businesses. She offers practical steps and thought-provoking questions to help leaders create and embed a meaningful vision, and how to utilise this vision in decision-making, hiring, and daily communication to foster a motivated and coherent team. Real-life examples from small businesses illustrate how simplicity and authenticity can make a vision impactful.

Episode Highlights:

00:00 Introduction to Leadership and Vision

00:45 The Importance of a Usable Vision

01:31 Common Challenges in Defining Vision

01:59 Steps to Create a Clear Vision

03:29 Key Questions to Define Your Vision

05:51 Real-Life Examples of Effective Visions

11:01 Using Your Vision Effectively

12:20 Conclusion and Final Thoughts

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Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass

In this episode of How to Lead, Kate delves into what it truly takes to build a high performing team. Drawing on over 30 years of experience in business and leadership development, she outlines six essential conditions for team effectiveness, as well as the nine practical traits of high performing teams, which include clear communication, goal alignment, trust and respect, and collaboration. The episode offers actionable leadership strategies to create the right conditions for team performance, enhancing your ability to lead with clarity, care, and curiosity.

Episode Highlights:

00:00 Introduction to High Performing Teams

01:02 Meet Linda, the Bad Manager

02:05 Defining High Performing Teams

03:21 The Six Team Conditions Framework

08:05 Practical Traits of High Performing Teams

12:01 Leadership Actions to Build High Performing Teams

14:04 Conclusion and Final Thoughts

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Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass

In this episode of 'How to Lead,' Kate explores the critical balance between empathy and authority in leadership. Drawing on over 30 years of experience, she discusses the importance of integrating both qualities for effective leadership. She also addresses common pitfalls leaders face when overemphasising one trait over the other and offers reflective prompts to help leaders find their balance.

Episode Highlights:

00:00 Introduction: Empathy vs. Authority in Leadership

00:49 The Challenge of Balancing Empathy and Authority

02:20 Why Balancing Empathy and Authority Matters

03:18 The Two Leadership Lenses: People and Performance

04:13 Practical Empathy in Leadership

05:38 Exercising Authority Effectively

06:43 Common Leadership Pitfalls

07:59 A Framework for Balanced Leadership

10:37 Real-World Examples of Balanced Leadership

12:42 Reflecting on Your Leadership Style

13:36 Conclusion and Final Thoughts

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Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass

In today's episode of 'How to Lead,' Kate offers guidance on maintaining positivity during challenging times at work. Drawing from her 30 years of leadership experience, she distinguishes between toxic and resilient positivity, emphasising the importance of acknowledging reality while offering hope and solutions. The episode includes real-world case studies , illustrating effective crisis leadership.

Episode Highlights:

00:00 Introduction and Overview

00:46 Linda the Bad Manager's Take

01:30 Understanding Resilient Positivity

03:18 The Importance of Positivity in Leadership

04:11 Real-World Case Studies

07:02 Practical Strategies for Staying Positive

09:56 Pitfalls to Avoid

10:23 Practical Tools for Teams

11:00 Final Reflections and Closing

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Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass

In this episode of the 'How to Lead' podcast, Kate discusses the unique challenges and opportunities of managing younger members of the workforce, specifically Generation Z. She provides actionable strategies for leaders to improve their management skills, and addresses common misconceptions about Gen Z offering practical advice to help leaders adapt and thrive in a multi-generational workplace.

Episode Highlights:

00:00 Introduction to Managing Younger Workforce

01:03 Common Misconceptions About Gen Z

03:31 Key Lessons from Gen Z

07:58 Practical Tips for Managing Gen Z

10:42 Actionable Steps for Leaders

11:30 Conclusion and Final Thoughts

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Mentioned in this episode:

Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass