In this episode of 'How to Lead,' leadership coach Kate dives into managing underperformance, a challenge that affects all leaders. Kate shares practical tools and strategies to address underperformance in a structured, calm, and human way. Learn how to handle different types of employee responses and the importance of consistency in follow-up. The episode concludes with self-reflection questions to help leaders improve their approach to managing underperformance.

Episode Highlights:

00:00 Introduction to Managing Under Performance

02:05 Common Mistakes in Handling Under Performance

03:20 Understanding the Root Causes of Under Performance

05:26 Effective Conversations for Managing Under Performance

07:09 The LECA Framework for Performance Conversations

08:53 Handling Different Types of Responses

10:26 When to Escalate: Reset Conversations and Formal Processes

12:10 Consistency and Self-Reflection in Leadership

13:37 Conclusion and Final Thoughts

Useful links:

The Digital Academy Online Course

Free Resources and more information on Kate's coaching programmes

Buy the "How to Lead" book

Connect with Kate on LinkedIn

Follow Kate on TikTok

Contact Kate

Mentioned in this episode:

Digital Academy January Sale

Click here for the How to Lead: Digital Academy: www.waterfallhill.co.uk/htl-digital-academy