The real key to digital transformation is not the data, apps or machines; it's the people. In the end, companies are trying to build a better customer experience, but renowned social influencer and customer relationship expert Tamara McCleary says too often we miss the mark because we forget to focus on the customer – the people. Ms. McCleary joins us at Gartner Symposium/ITxpo to dive into how we truly can achieve digital success by focusing on the customer, how to put the social back into social media – and why that's vital for any organization – and technology and marketing must come together to transform the enterprise.

Listen to this episode at http://www.gartner.com/podcasts/tamara-mccleary/

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It turns out that IT really can help save the world. In this three-part conversation, World Health Organization CIO Marc Yves Touitou sees IT as a critical element in the WHO's efforts to respond to major disease epidemics and especially to determine where the next threat will develop. Find out how his experiences fighting the likes of Ebola and Zika yield leadership and crisis management best practices that can help you solve your most pressing IT challenges.

Listen to this episode at http://www.gartner.com/podcasts/cio-stories-world-health-organization-part-2/

Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/

Artificial intelligence is the real deal for seemingly every company out there. The big names, including Apple, IBM, Microsoft and Google, are investing large sums to get a competitive advantage on AI. The TV news magazine "60 Minutes" aired a lengthy profile on the status and potential of artificial intelligence, including having their correspondent interview a robot. Should your organization strike up a deeper conversation on AI?

Listen to this episode at http://www.gartner.com/podcasts/artificial-intelligence-smart-machines/

Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/

It turns out that IT really can help save the world. In this three-part conversation, World Health Organization CIO Marc Yves Touitou sees IT as a critical element in the WHO's efforts to respond to major disease epidemics and especially to determine where the next threat will develop. Find out how his experiences fighting the likes of Ebola and Zika yield leadership and crisis management best practices that can help you solve your most pressing IT challenges.

Listen to this episode at http://www.gartner.com/podcasts/cio-stories-world-health-organization/

Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/

Determining your CIO leadership persona is a critical first step toward determining how you motivate your team, guide the business on IT and achieve your goals. Gartner Research Vice President Graham Waller breaks down the six major CIO personas, how you can recognize yours, and why that is so important to know.

Listen to this episode at http://www.gartner.com/podcasts/6-cio-personas/

Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/

The Internet of Things is steadily spreading into our homes. Your refrigerators, thermostats, cars, insurance coverage – the potential impacts are endless. So are the opportunities for IT developers and providers in reaching into the domestic market. What are the opportunities for enterprises? What solutions are available for homeowners? What is coming next? Hear the latest on the Connected Home from Gartner analyst Jessica Ekholm.

Listen to this episode at http://www.gartner.com/podcasts/iot-connected-home/

Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/

It turns out that IT really can help save the world. In this three-part conversation, World Health Organization CIO Marc Yves Touitou sees IT as a critical element in the WHO's efforts to respond to major disease epidemics and especially to determine where the next threat will develop. Find out how his experiences fighting the likes of Ebola and Zika yield leadership and crisis management best practices that can help you solve your most pressing IT challenges. Join us for the first part of our conversation.

Listen to this episode at http://www.gartner.com/podcasts/cio-stories-exxonmobil/

Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/

If you want to build a house, you need plans – you need architecture. Digital Business demands the same preparation – it requires Enterprise Architecture. Gartner analyst Mike Walker says enterprise architects must seize their opportunity to drive growth in the business. Join us as we discuss why enterprise architecture must be central to your strategy and how to make it successful.

Listen to this episode at http://www.gartner.com/podcasts/architecting-your-digital-future/

Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/

Cost Optimization is all about growth now. The two words once conjured up fears of slashing IT budgets down to nothing to survive in a slow economy. Now, cost optimization can create the capital you need to fund your digital transformation initiatives. Gartner analyst Kurt Potter joins us to look at what drove this change and how you can use cost optimization to drive growth in your organization.

Listen to this episode at http://www.gartner.com/podcasts/cost-optimization-your-new-growth-engine/

Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/

CIOs must find the leadership approach that works best for them. Gartner's Tina Nunno reveals why, to succeed, CIOs first must embrace their animal instinct.

Listen to this episode at http://www.gartner.com/podcasts/cio/

Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/