Most patients don’t want to be in physical therapy—especially in acute care. That creates friction, resistance, and missed opportunities for better outcomes.

In this episode, Sid Stoddard breaks down a practical communication framework PTs can use immediately to improve patient buy-in without adding time or complexity.

Key Takeaways:

• “Embrace the suck” → patients are already frustrated before you walk in
• Patients don’t want PT—they want to leave or get back to life
• Use the “onion” approach: uncover layers before pushing interventions
• Always explain the why behind what you’re asking
• Adapt your communication style (wear different hats)
• This applies to outpatient PT just as much as acute care
• Small actions (like helping with self-care) build massive trust

Why this matters:

Better communication = faster buy-in, smoother visits, fewer refusals, and more efficient clinics.

Guest Links:

Sidney Stoddard

https://scholars.georgiasouthern.edu/en/persons/sidney-stoddard-2/