In this episode, I am joined by Andrew Smallwood, Chief Customer Officer at Second Nature.

We discuss:

(00:00:00) - Intro

(00:02:25) - Special product launch: Group Rate Internet

(00:07:36) - Where in the resident cycle does this get implemented?

(00:14:42) - Sponsor: Second Nature

(00:15:47) - Choosing ISPs

(00:21:17) - Internet speeds

(00:24:25) - Price increases & billing

(00:29:26) - Second Nature’s approach to building this product

(00:45:01) - What PMs can expect in terms of release

Learn more & connect with me here:

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⁠RL Property Management⁠

Learn more and connect with Mark here: 

Andrew on LinkedIn

Second Nature

Triple Win Property Management Podcast

The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.