Grow Your Clinic

Antony Lo, also known as The Physio Detective, has become one of the most well-known physiotherapists here in Australia – trusted by Crossfit and elite athletes alike. Antony has over 20 years of clinical experience, but it’s not just his expert standing that sets him apart from other practitioners in his field; it’s also because of his transparency and how he finds solutions for his clients.

In this episode, Antony talks about putting your client’s goals above everything else and how he trains new practitioners to find solutions to their patients’ problems. He also talks about how we can cultivate a culture of learning, openness, and collaboration within our own practice.

Check out the full episode for more tips!

SHOW NOTES

Rapid-fire Questions

• [0:03:53.1]  Things that are in Antony’s reading/learning list
• [0:04:27.9]  People who inspire Antony
• [0:05:16.5]  Antony’s childhood aspirations
• [0:06:11.3]  Motto that you live by

“If you keep doing the same thing over and over and expecting a different result, that’s just insanity.” (Albert Einstein)

“Hard work beats talent when talent doesn’t want to work hard.” (Albert Einstein)

“Change the meaning, change the feeling.”

Clinical Ethos

• [0:07:20.7]  General ethos when approaching private practice
• [0:11:16.6]  Training practitioners to become critical thinkers

Cultivating a Culture of Learning and Transparent Leadership

• [0:14:40.7]  How to cultivate a culture of learning and openness in your clinic
• [0:18:07.4]  How to encourage collaboration and improve teamwork in your team, feedback system
• [0:22:43.5]  The problem with “The Guru” model
• [0:29:12.3]  Action Steps for clinic owners
• [0:31:24.2]  Connect with Antony

QUOTES

“It’s not about me – it’s about the person.”

“To practice owners who have a team, you have to demonstrate that you’re okay about being wrong.”

MENTIONS

• Switch: How to Change When Change is Hard by Chip Heath and Dan Heath (book)

CONNECT WITH ANTONY

• The Physio Detective (site)
• Antony Lo Masterclass
• LinkedIn
• Instagram
• Twitter

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• Watch on YouTube - https://www.youtube.com/@clinicmastery

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In this episode, we are joined by Podiatrist Tim Bransdon to talk about how they have solidified their brand and how effective branding, content creation, and marketing has helped him gain the trust of more clients and colleagues over the years, which led to a thriving clinic.

Check out the full episode to unlock more tips!

SHOW NOTES

• [0:01:21.9]  Rapid-fire questions: reading/learning list, who inspires you, childhood aspirations, motto you live by
• [0:04:45.3]  What inspired Tim to become a podiatrist and start his own practice
• [0:09:02.6]  How Tim got started with his training courses
• [0:15:40.1]  Tim talks about the Running Lab and Strong Feet
• [0:22:14.7]  Commercial and branding effects of courses and workshops
• [0:24:10.6]  Giving your best advice for free and social media marketing
• [0:29:03.9]  Advice on how to become a trusted voice in your field – branding and marketing tips
• [0:32:07.9]  How Tim commercialized his ideas – experimentation and execution
• [0:33:20.7]  Connect with Tim

CONNECT WITH TIM

• LinkedIn
• The Running Lab (site)
• Wollongong Podiatry (site)

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Anthony Robinson’s journey to becoming a clinic owner was not as smooth as he thought it would be. Like some of us, he was not a natural leader nor an entrepreneur. However, this did not stop him from becoming the leader and business owner that he is today. And along his personal growth came the growth of his clinic.

In this episode, Anthony shares his business owner journey and his passion for personal development and learning which helped him get to where he is today.

Check out the full episode!

SHOW NOTES

• [0:01:23.8]  Rapid-fire questions: Reading/learning list, who inspires you, childhood aspirations, motto you live by
• [0:04:58.4]  What inspired Anthony to study podiatry
• [0:07:43.3]  What made Anthony decide to open up his own clinic
• [0:09:17.9]  The number one factor for clinic growth (according to Anthony)
• [0:11:45.9]  Growing yourself to grow your business
• [0:13:28.8]  How to identify areas of improvements
• [0:15:11.1]  Anthony’s routine to keep him on top of things
• [0:16:37.5]  Complete Podiatry’s growth today
• [0:17:43.6]  On team culture and building team morale
• [0:20:41.4]  best investment of your time
• [0:22:27.7]  How to grow as a clinic owner
• [0:27:21.5]  Anthony’s advice to clinic owners
• [0:29:51.6]  Connect with Anthony and his team!

QUOTES

“Structure is very important, and if I’m not getting things done, it’s because I’m not following the structure.”

“For me, business is about intent, equity, and respect.”

“Culture is not about a bunch of phrases on a wall - culture is the way you show up. It’s about leaning into difficult situations with your team and doing what needs to be done.”

MENTIONS

• Make Time by Jake Knapp and John Zeratski (book)
• The Coaching Habit by Michael Stanier (book)
• Endure by Alex Hutchinson (book)
• The Resilience Project by Hugh van Cuylenburg (book)
• Assess Your Clinic Scorecard

CONNECT WITH ANTHONY

• Website
• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Annie Strauch is one of our Clinic Mastery coaches, and her journey as a business owner and a parent is something that really amazes us.

The beginning of Annie’s business journey is quite unique. Annie became pregnant just three months into starting her business. Despite the challenges of having a new business, Annie was able to do her best as a leader at her clinic, and also kept herself healthy in preparation for childbirth. After having her newborn child, Annie continues to successfully manage her business from home while looking after her baby.

In this episode, Annie gives us some advice on how we can strike a balance between family life and business. She also talks about the importance of connecting with your team even as you work from home.

Check out the full episode!

SHOW NOTES

• [0:02:13.8]  About getting pregnant and starting a business
• [0:06:46.7]  How to manage a growing business and being a new mom
• [0:09:24.8]  How much time do you need to take off if you’re a new mom?
• [0:12:54.0]  Building a support system as your going through challenging times
• [0:17:24.9]  Setting the business up to prepare you for parenthood and financial independence
• [0:21:37.2]  How clinic owners can support team members who are soon-to-be moms
• [0:27:28.8]  Business things to focus on while away from the clinic, getting in touch with team members even when away
• [0:32:30.0]  Productivity tips for working from home

CONNECT WITH ANNIE

• LinkedIn
• Clinic Mastery
• Website (Performance Medicine)

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

This week on the podcast, we sat down with Hasan Al-Talib, Director of Complete Care Physio, to talk about his clinic journey and how he was able to achieve accelerated growth in a short period of time. Hasan also talks about the leadership lessons he’s learned and some tips on how they are able to attract new clients in their clinic.

Don’t miss out on all the fresh insights. Check out the full episode!

SHOW NOTES

• [0:01:36.9]   Rapid-fire questions: Reading/learning list, who inspires you, childhood aspirations, motto you live by
• [0:04:31.1]  Why Hasan went the physiotherapy route
• [0:08:31.9]  What pushed Hasan to start his own clinic
• [0:09:57.2]  Hasan’s tips for accelerated clinic growth
• [0:11:40.7]  What accelerated growth looks like for Hasan’s clinic
• [0:12:13.9]  Hasan’s current schedule as a clinic owner and practitioner
• [0:12:56.9]  Creating a healthy clinic culture, looking after your team, and your role as a leader
• [0:14:28.3]  How you can support your team with their desire statements
• [0:15:34.3]  Navigating adversity as a leader and how Hasan handles the current COVID-19 crisis
• [0:17:49.3]  Hasan’s tips to attract new client and growing his team
• [0:19:12.6]  Things you would do differently if you had the chance
• [0:22:11.7]  Advice to new and frustrated clinic owners
• [0:23:23.6]  Get in touch with Hasan

MENTIONS

• Start With Why by Simon Sinek (book)
• Complete Care Physio (site)
• Mik Rizk (CM Coach)

CONNECT WITH HASAN

• LinkedIn
• Instagram

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

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• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

We’re sure that everyone had their monthly, quarterly, and yearly plans for their businesses set at the beginning of the year. We talked about it, we coached you about it, and we were ready to put it all into action.

Unfortunately, because of the pandemic, a lot of our business plans have been put on hold, throwing our focus completely off track.

We understand the struggle.

And so in this episode, we’re going to talk about how we can refocus and get back on track with our plans for the year. We also talk about targeting specific KPIs and preventing burnout during these challenging times.

Listen to the full episode to learn more! 👇👇👇👇👇

QUOTES

“We are often stuck at the tyranny of the urgent, and therefore, what gets pushed aside are the things that are important, things that are high impact, and/or things that are high on the flow factor.” (Jack)

MENTIONS

• Assess Your Clinic Scorecard
• 4-Hour Work Week by Tim Ferris (book)

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

“Everything rises and falls on leadership.” — Dr. John Maxwell

Daniel Monteleone is the Founder and a Clinician at Proactive Health Movement and in this episode, we talk about his own experience about chronic pain and how it has affected his work as a therapist.

Daniel also shares why mentorship is important in any business owner’s journey, how it moulds his leadership skills, how it impacts their team and culture, and how his team interacts with their clients, which ultimately leads to clinic growth.

Want to learn more? Listen to the full episode!

SHOW NOTES

• [0:01:22.8]  Rapid fire questions: reading/learning list, who inspires you, motto to live by, childhood aspirations
• [0:04:39.8]  Why Podiatry?
• [0:06:36.8]  What Daniel loves about Podiatry
• [0:07:42.7]  Daniel’s own experience about chronic pain
• [0:10:48.5]  How Daniel’s experience as a patient shaped his work as a therapist
• [0:12:40.5]  From practitioner to becoming a clinic owner: What the journey looked like for Daniel
• [0:14:12.7]  How Daniel’s clinic and team grew over the years
• [0:14:43.9]  What Daniel’s week look like as a clinic owner
• [0:15:46.2]  Why vision is important to grow your clinic
• [0:18:00.4]  Branding and Attracting Ideal Clients
• [0:19:47.0]  How their rebranding and marketing efforts drew more clients to their clinic
• [0:21:16.1]  Leadership lessons Daniel’s learned throughout the years
• [0:22:33.3]  What does being a proactive leader mean to you? What are some of the things that you do to lead your team
• [0:23:56.5]  What role does vulnerability play in your leadership?
• [0:24:50.0]  How to be vulnerable during difficult conversations
• [0:27:31.3]  Seeking mentors, knowing your numbers
• [0:30:06.3]  Daniel’s advice to new and experienced clinic owners
• [0:31:50.0]  Connect with Daniel and his team

QUOTES

“Putting the time and effort into learning more about myself and in terms of leadership – doing the internal work – has helped me then go back to the team and deliver more, and in turn they deliver more to their clients.”

“No one person is bigger than our [clinic] values.”

MENTIONS

• Meditations by Marcus Aurelius (book)

CONNECT WITH DANIEL

• Proactive HM (website)
• Proactive HM (FB)
• Personal FB

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Is there a benefit to starting your own podcast as a clinic owner? How can we market to our ideal clients effectively?

These are only some of the things we’ll be discussing on today’s podcast with Brodie Sharpe. We also talk about how he started his own clinic, how he was able to identify his niche, how he targets his ideal audience on social media, and the benefits and challenges of online consultation especially during this pandemic.

SHOW NOTES

• [0:01:27.9]  Rapid-fire questions: reading/learning list, who inspires you, childhood aspiration, motto you live by
• [0:04:56.7]  The path to becoming a clinic owner
• [0:07:35.6]  From uni to private practice
• [0:09:48.7]  Why Brodie decided to focus on treating runners
• [0:11:13.1]  How Brodie attracts his ideal patients
• [0:13:40.7]  Things that worked and did not work when it comes to marketing
• [0:15:18.7]  Benefits and challenges of online consultations
• [0:18:43.4]  Apps that Brodie uses in their clinic
• [0:19:42.4]  Benefits of starting your own podcast as a clinic owner
• [0:21:42.1]  How to get people to start listening to your podcast
• [0:24:00.0]  How Brodie creates relatable and effective marketing

QUOTES

“I think if people know you as a person, it will be easier for them to connect and trust your business.”

“Marketing should be knowing the frustrations or the desires and trigger points of your audience.”

MENTIONS

• Breakthrough Copywriting by David Garfinkel (book)
• The Run Smarter Podcast
• Cliniko
• Typeform
• Smart Logic

CONNECT WITH BRODIE

• Website

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

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If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

We have another clinic owner on the spotlight this week, and that’s Marion Giddy of Cooee Speech Pathology.

In this episode, Marion shares her struggles in leading people and how she was able to overcome it with the help of the Clinic Mastery Business Academy coaches. She also talks about why coaching is a worthy investment and how it grew her business.

SHOW NOTES

• [0:02:17.3]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by
• [0:05:06.6]  Why Speech Pathology?
• [0:05:42.9]  What is Speech Pathology
• [0:06:30.5]  What kept Marion in Speech Pathology even though it was not her first choice
• [0:07:57.5]  How Marion ended up with her own private practice
• [0:08:59.2]  Lessons learned in starting her own private practice
• [0:10:26.7]  Cooee Speech today
• [0:13:06.8]  How the Clinic Mastery Business Academy helped in Marion’s business owner journey
• [0:16:23.7]  Growing as a leaders throughout the years
• [0:19:35.0]  Why getting coached is a good investment for you and for your business
• [0:23:42.0]  What Marion got from business coaching
• [0:26:08.5]  Marion’s #ClinicsForGood advocacy
• [0:27:00.0]  Advice for other clinic owners

MENTIONS

• A New Republic of the Heart by Terry Patten (book)
• Charles Michel (Chef)
• The Final Table (Netflix Show)
• Dan Kurlapski

CONNECT WITH MARION

• Cooee Speech Pathology
• Cooee Speech (IG)
• Cooee Speech (FB)
• YES& (IG)
• Instagram
• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Today on the podcast, we’re going to look into Yves Sylveira’s clinic journey and how the Clinic Mastery Business Academy has helped him build solid systems that support his clinic. He also talks about what he believes is the foundation of every thriving clinic and business principles he’s learned along the way.

Check out the full episode!

SHOW NOTES

• [0:02:34.3]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by
• [0:04:51.7]  Yves journey to becoming a physio, his accomplishments, and challenges along the way
• [0:10:31.9]  How Yves started his own clinic
• [0:12:50.0]  Leadership lessons learned along the way
• [0:14:32.0]  Establishing systems for transients
• [0:16:34.0]  Business principles that keeps your clinic going
• [0:17:59.8]  How Clinic Mastery helped in Yves’ clinic journey
• [0:18:50.8]  Growth trajectory post-COVID
• [0:19:49.0]  The future of Physio Yves
• [0:22:20.7]  Advice to clinic owners
• [0:23:34.0]  Connect with Yves

QUOTES

“When you have great systems in your business, it almost doesn’t matter who the intern is.”

MENTIONS

• The Power of Habit by Charles Duhigg (book)

CONNECT WITH YVES

• LinkedIn
• Instagram
• Website

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!