Grow Your Clinic

Introducing a new tech to our clients and staff is a challenging task. We encounter resistance, doubts, and for some, even insecurities in using new tech. So how does a disruptive tech such as Medipass become so well-loved among clinic owners and users?

In this episode, Adrian Miles talks about how Medipass crossed the barrier from being an optional technology to becoming a staple tech for clinic owners. He also talks about their services and current trends in healthcare technologies.

Check out the full episode! 

SHOW NOTES

• [0:01:11.7]  What is Medipass?
• [0:04:21.3]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by
• [0:08:01.7]  How Adrian ended up in the fintech industry from being a physio
• [0:11:44.6]  Does getting an MBA make you a better clinic owner?
• [0:13:36.6]  How Medipass improves on its services
• [0:16:36.1]  The Journey: How Medipass became a must-have tech for clinic owners 
• [0:18:17.4]  What inspired the creation of Medipass
• [0:19:42.7]  Challenges in creating a disruptive technology with big stakeholders
• [0:21:27.8]  How to get people to be excited with new tech
• [0:23:13.6]  Making new tech attractive to new clients
• [0:25:18.0]  Trends in healthcare technologies
• [0:28:06.1]  Get to know more about Medipass

MENTIONS

• Medipass
• Stratechery (blog)
• Health.com.au

CONNECT WITH ADRIAN

• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

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• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

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Chef Cynthia Louise talks about plant-based diets and how it fuels our body so that we can always be at our best condition. She also talks about the forgotten rules of food, healing from food intolerance, and what your poop can tell you about your health.

Chef Cynthia hosts her own online cooking class, and is also the Creator and Owner of NOURISH, a 5-day plant-based hands-on cooking retreat held once a year in Bali, Indonesia.

Check out the full episode!

SHOW NOTES

[0:01:06.0]  Getting to know Chef Cynthia

[0:01:51.5]  Rapid-fire questions: learning/reading list, who inspires you, childhood aspirations, motto you live by

[0:03:16.8]  How Cynthia’s passion for plant-based food came about

[0:06:43.1]  From food lover, to restaurant owner, to holding cooking retreats in Bali

[0:08:31.9]  How does food and health intersect?

[0:11:23.2]  Forgotten rules of food

[0:13:10.2]  Chef Cynthia on different kinds of diet plants and how she sees food

[0:16:19.1]  How to make plant-based food interesting and satiating

[0:18:24.6]  Does our body have the ability to heal from food intolerance?

[0:20:14.4]  The importance of poop — yes, poop — and what it tells about our health

[0:22:19.2]  Food advice for clinic owners

[0:26:58.0]  Learn more about plant-based food with Chef Cynthia

[0:29:29.7]  Connect with Chef Cynthia

QUOTES

“You are what you think, and you definitely are what you eat.”

“Transformation doesn’t begin with governments; it begins with individuals.”

“Science has proven, time and time again, that a plant-based diet is the way forward for optimal health.”

MENTIONS

• The Art of Fermentation by Sandor Katz (book)
• Chef Cynthia’s Online Cooking Classes

CONNECT WITH CHEF CYNTHIA

• Website

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Half the year has already passed and a lot of things have happened; our question is, where are you now with your clinic? Are you growing and amplifying your impact? No need to guess!

We’ve created a FREE clinic assessment scorecard for you that can help you identify areas in your business that need attention, and which areas you’re already winning at. See our FREE score card at https://www.clinicmastery.com/assess-your-clinic/. After the assessment, you’ll be receiving an email report with action steps you can implement to improve your clinic strategies.

Exciting, yeah? Don’t miss out on this opportunity!

If you ever need help with anything, you can send Jack a message at [email protected]. We’re looking forward to hearing from you!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

As health professionals, we often struggle with things like “decision fatigue” and “empathy fatigue” which often affects our personal health. You may have trouble sleeping or managing stress, and in turn, might also affect your ability to make decisions and lead your team.

In this episode, Shane and Angie Saunders from Breathe Me talks about how the simple habit of breathing can change literally everything — from our sleep patterns, habits, immune system, stress tolerance, and many more!

They also share to us how we can start tapping into this super power and turn our life for the better.

Check out the full episode!

SHOW NOTES

• [0:01:27.2]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by
• [0:06:41.8]  What’s the journey like for Shane and Angie to becoming breathing coaches
• [0:15:34.3]  What is Breathe Me and how do they help people?
• [0:17:40.0]  How breathing helps leaders improve their performance and leadership, how breathing helps with “decision fatigue” and immune system
• [0:22:57.4]  How breathing can help you sleep better and think sharper
• [0:27:18.3]  How does breathing play a role in sleep and recovery?
• [0:29:49.9]  Winding down with a glass of wine v. breathing
• [0:35:09.2]  What holds people back from giving their best performance?
• [0:38:44.4]  Learn more about Breathe Me

QUOTES

“It’s not in the words… it’s in the practice.

“If you’re producing results in the world that are sub-standard to you, your breathing is one of the first places that I would go to look.”

“When the CO2 is not present in the right amounts, you’re going to get a massive amount of tension all throughout the body.”

MENTIONS

• Boom Bust: House Prices, Banking and the Depression of 2010 by Fred Harrison (book)
• Blue Light blocking glasses
• Biostrap
• Eight Superhuman Habits (article)

CONNECT WITH SHANE & ANGIE

• Breathe Me (site)
• LinkedIn (Shane)
• LinkedIn (Angie)
• Facebook
• Instagram

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

It’s been a crazy few months, but we’re back on the airwaves! And we just want to ask you guys — what do you think about our previous episodes? What were your favorite topics, segments, and who were your favorite guests? Let us know.

And if you have any suggestions, you can send Jack a message at [email protected] with the subject line “PODCAST”. We’re looking forward to your ideas!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

As clinic owners, we currently face all kinds of stress during this pandemic — there’s the stress on the clinic side, managing our relationships (with family members and business partners), making sure our staff and clinicians are well-supported, looking after the needs of our clients, et cetera, et cetera.

That’s why it’s even more important nowadays to make your health your number one priority so that you can always be on top of things.

In this episode, Jack gives us some simple tips for optimizing sleep and staying hydrated that can help us be in tip top shape despite the added stress during this pandemic.

MENTIONS

• Biostrap
• Blue light blocking glasses

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In times like this, it is our best interest as clinic owners to keep our staff and practitioners well-supported. To do that, we have to be thriving as businesses despite the economic slowdown.

In this episode, Cathy Love from Nacre Consulting and Jack O’Brien share their wisdom on how they are coping with the current COVID-19 pandemic. They also talk about leadership during the pandemic, the big role telehealth is playing in connecting with clients and keeping the team together, and finding opportunities during the crisis.

Check out the full episode!


SHOW NOTES

• [0:01:23.8]  About Cathy Love
• [0:03:41.5]  Talking about ideal clients
• [0:06:21.6]  Challenges to learning how to lead inspired teams, crafting systems, and building a business
• [0:08:25.9]  When’s the right time to look for a coach?
• [0:10:19.7]  How clinic owners are adapting to the COVID-19 crisis
• [0:12:06.6]  Factors that help clinics thrive through the pandemic
• [0:12:48.7]  The importance of leadership during this crisis
• [0:16:21.3]  Clever and creative solutions clinic owners implemented during this pandemic
• [0:18:31.0]  Jack’s thoughts on the power of telehealth of putting businesses in a global market
• [0:19:47.7]  How telehealth and effective systems can make you more productive and profitable
• [0:22:20.3]  Is telehealth a long-term solution?
• [0:25:34.1]  What will it be like for clinic owners once this crisis is controlled?
• [0:28:18.7]  How Jack is orienting his team during the crisis
• [0:30:48.2]  What will change and what will stay the same
• [0:33:53.9]  Opportunities we have after the crisis
• [0:36:11.5]  Practical steps to executing your 12m plans amidst the pandemic

QUOTES

• “Pressure doesn’t create cracks, it just reveals them.”
• “Leadership is a reward, and it is a responsibility.”
• “The clinics that are able to systemise their client experience in a way that’s replicable and duplicable across team members are able to effectively productize what they do.”
• “In times of crisis, leaders who communicate really stand out.”

CONNECT WITH CATHY

• Nacre Consulting
• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Michelle Funder is the Founding Director of Beyond, and also the President of Osteopathy Australia. In this episode, she shares her thoughts about being a woman in a leadership position and how she’s helping educate the public about osteopathy. She also shares some practical tips on how women can lead in their field and how they can become better leaders in the workplace.

Check out the full episode!

SHOW NOTES

• [0:02:07.9]  What’s on Michelle’s reading list, who inspires her, childhood aspirations, motto that she lives by
• [0:05:14.1]  Michelle’s path to Osteopathy
• [0:11:42.4]  What is an Osteopath anyway?
• [0:12:20.4]  How Beyond Osteo expanded to become a full on allied health clinic
• [0:14:41.9]  Becoming the President of Osteopathy Australia
• [0:17:19.1]  About being a woman in a leadership position
• [0:19:17.2]  Encouraging women to take the lead and speak out and opportunities that opened up for Michelle since becoming the President of Osteopathy Australia
• [0:24:15.2]  The future of Osteopathy Australia and why you should be a member (especially if you’re an Osteopath)
• [0:28:49.9]  Connect with Michelle and learn more about Osteopathy Australia

MENTIONS

• The Body: A Guide For Occupants by Bill Bryson (book)
• Osteopathy Australia

CONNECT WITH MICHELLE

• LinkedIn
• Beyond

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Struggling to keep yourself healthy and productive during lockdown?

In this episode, rockstar dietitian Jonathan Steedman doesn’t hold back in giving his best nutrition advice for everyone who’s currently working from home. He breaks down some common misconceptions around diet and also talks about some of the best supplements, recipes, and lifestyle tips that can improve our overall health, immune system, and cognitive function.

This, my friend, is an episode you definitely don’t want to miss out on. Check out the full episode!

SHOW NOTES

• [0:02:11.1]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto that you live by
• [0:05:06.2]  What inspired Jonathan to be a dietitian today
• [0:05:53.7]  Jono’s ideal client
• [0:07:01.0]  Common misconceptions around diet and self-care plus Jono’s recommendations
• [0:09:32.6]  Food you need to avoid and what you need to stock up on
• [0:11:26.3]  The truth about using supplements to enhance cognitive function, diet, and to make up for an unhealthy lifestyle
• [0:14:10.7]  Can mushroom coffee improve cognitive function?
• [0:14:34.5]  Herbs that can help you cope with stress
• [0:15:33.8]  Supplements that can boost cognitive function and memory
• [0:16:40.1]  Supplements and ways that you can boost your immunity
• [0:18:42.7]  Diet and grocery tips during lockdown
• [0:19:48.1]  Where you eat matters
• [0:20:35.4]  Quick meals that Jono recommends
• [0:22:23.5]  Jono’s tips on boosting your Instagram influence
• [0:24:00.0]  Don’t be afraid to give your best medical advice online
• [0:25:31.1]  Type of content that works best for Instagram
• [0:28:15.5]  How Jono does his Instagram marketing

MENTIONS

• Katch & Katch-McArdle books
• Terry Pratchett
• Martin MacDonald (Founder, Mac-Nutrition Collective)
• Ashwagandha (herb)
• Rhodiola rosea (herb)
• Choline
• Alpha GPC
• Huperzine-A
• ArmaForce®
• Jab, Jab Jab, Right Hook by Gary Vee (book)

CONNECT WITH JONO

• Instagram

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Our guest today is Julie Condon, Clinic Director at Advanced Health and Hand Therapy and she is no stranger to overcoming a crisis.

In 2019, Townsville was hit by a devastating flood that left their clinic in a bad state. On top of this, client visits began to dwindle in number as everyone was feeling the financial effects of the flooding. This crisis eventually took a hit on their clinic growth and finances

However, through the crisis, Julie was able to boost their team morale, uphold their clinic values, and slowly but surely, was able to lead her team out of the devastating after effects of the flood.

In this special episode, Julie talks about how she was able to lead her team out of the crisis, and how she was able to continually help her clients with their goals. She also talks about the importance of vulnerability and resilience, and what they’re doing now as a clinic through this current COVID-19 crisis.

SHOW NOTES

• [0:01:23.0]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by
• [0:04:07.0]  A childhood accident that inspired Julie to be a hand therapy expert
• [0:07:49.9]  How Julie and her team was able to get themselves through the flood… literally
• [0:11:52.4]  Financial and cultural impacts of going through a crisis
• [0:13:41.1]  Leading your team through a crisis
• [0:16:32.6]  Learning to be both vulnerable and emotionally strong for your team
• [0:19:12.3]  Dealing with the current COVID-19 crisis
• [0:23:57.3]  How the team responded to Julie’s leadership throughout both crises (COVID-19 and flooding)
• [0:27:44.8]  Giving recognition to team members who practice your values
• [0:30:14.7]  Connect with Julie and read more about her story

QUOTES

“You can be vulnerable without being weak.”

“No one else is responsible for saving you.”

“Your values in a time of crisis will be magnified. Whether they are the values you want to be magnified or not is not your choice - they will be magnified.”

MENTIONS

• Brené Brown

CONNECT WITH JULIE

• LinkedIn
• Advanced Health and Hand Therapy

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!