Craig and Sarah have worked in oncology for many years and saw how hard it often is for patients to find accommodation near their medical practitioners. With 1600% growth, Medistays sees a big opportunity. Sarah talks about Remarkable accelerator program and asks me questions about ESG frameworks, growth, and creating a great workplace. An inspiring story of Australian determination.

Handpicked is brought to you by Clearco, the world's largest e-commerce investor. https://clear.co/partner/naomi-simson/

Find out more about Medistays here https://www.medistays.com.au/

Learn more about Remarkable here https://remarkable.org.au/

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Shark Tank season 4 the last investment of the series and co-founder Moe joins me with questions about design, technology and customer experience. QPay is going from strength to strength and just completing a successful crowd funding initiative Moe asks me the question ‘do you need a tech founder?’ I share my views on building out technology expertise whether that is your background or not. How to create a technology advisory board, and how to get customers involved with product development. I reflect on what I would have done differently and what get’s in the way of mega growth. I talk about the growth mindset and challenge Moe to look out 5 years and work backwards to what it is he needs to be working on now. It was great to catch up with the QPay story.

https://www.amazon.com.au/Introduction-Business-Growth-Mindset-businesses-ebook/dp/B081D7KQB1

Developing a growth mindset -linkedin-learning.pxf.io/Yg1edR

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With a successful and growing business on the Gold Coast Melissa is challenged by increasing costs and how she can look at changing her prices. She asks me about value pricing, loyalty bonuses, and value adding for clients. We talk about price sensitivity and understanding the role that her business plays in her clients lives. She has a great team culture but knows that this is something that must be focussed on. She asks me what sort of things I have done that don’t necessarily cost a lot but build team connection. With two small children at home, she often finds that she is forever racing. She asks how I managed and what I did to be a founder with family responsibilities. This is a thoughtful and insightful conversation with lessons for any businessperson.

Pricing Strategy Explained

linkedin-learning.pxf.io/mgzMnX

Value based pricing

linkedin-learning.pxf.io/DVQoLn

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This second-generation family manufacturer based in Brisbane produces 40,000 watches a year. Grant has worked for 26 years in the business and is seeking to understand growth opportunities. He knows that he must attract Australians to a career in watch making Customer buying habits are changing and whilst he has an online store, 350 retailers and corporate clients that Adina Watches supplies he knows that this is changing. Whilst successful in Queensland government he asks how to open sales opportunities the other states and levels of government as clients. With the conversation about the Olympics top of mind he wants to know how he and other busines owners can maximise the trade opportunities of big events…This is a wonderful 50-year-old success story with a big vision for growth.

Resources https://www.tenders.gov.au/

How to get celebrities to promote your brand https://www.entrepreneur.com/article/341018

https://www.adinawatches.com.au/

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I’d met Melody as part of a formal mentoring program a few years back and it is so delightful to see the growth she has achieved. She has some great questions about building her two-sided marketplace between local stores and customers. People and businesses do want to buy from local and regional businesses, but they do not want a shoddy customer experience. I talk about the new role that ‘bricks and mortar’ retail plays. We touch on vivid stories and how to get people talking about you as well as Australia as a nation of innovators and inventors.

www.shopmynation.com

Starting a business online
https://linkedin-learning.pxf.io/o64eE

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That's the question Bill wants to ask Naomi? 

Thanks to our season sponsor - Bendigo Bank EFTPOS and Ecommerce powered by TYRO, see the link below 

https://www.bendigobank.com.au/business/payments-and-merchant-services/tyro/

Naomi is now taking your questions in this series of Handpicked to help you navigate Covid.

https://docs.google.com/forms/d/e/1FAIpQLSea9BiKAQD4QNjp1V75wbP8uXGMAO7A3flsB-4W9t0XbugAxg/viewform

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Katherine wants to know when the right time is to stop running her home office and lease an office?  

Thanks to our season sponsor - Bendigo Bank EFTPOS and Ecommerce powered by TYRO, see the link below 

https://www.bendigobank.com.au/business/payments-and-merchant-services/tyro/

Naomi is now taking your questions in this series of Handpicked to help you navigate Covid.

https://docs.google.com/forms/d/e/1FAIpQLSea9BiKAQD4QNjp1V75wbP8uXGMAO7A3flsB-4W9t0XbugAxg/viewform

See omnystudio.com/listener for privacy information.

Nick is driven by a sense of purpose, he and his team know that because of the work they do they are changing the lives of many people with mobility issues. You can hear his commitment to his customers and community. At 13 years into his business ownership journey, he wants to know what will take his business to the next level. Nick knows that to invest in an external CEO could give him the space he needs to work on strategy, vision and relationships but how will he know if it will be successful? He ponders about the ‘imposter syndrome’ and self-talk and asks what I do to manage negative thoughts. We also have a robust conversation about being challenged to greatness.

Thanks to our season sponsor - Bendigo Bank EFTPOS and Ecommerce powered by TYRO, see the link below 

https://www.bendigobank.com.au/business/payments-and-merchant-services/tyro/

Over coming imposter syndrome

linkedin-learning.pxf.io/b3GXkx

hlshealthcare.com.au

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Michelle emailed Naomi to say she is too busy and she wants to know if she’s working on the right stuff? 

Thanks to our season sponsor - Bendigo Bank EFTPOS and Ecommerce powered by TYRO, see the link below 

https://www.bendigobank.com.au/business/payments-and-merchant-services/tyro/

Naomi is now taking your questions in this series of Handpicked to help you navigate Covid.

https://docs.google.com/forms/d/e/1FAIpQLSea9BiKAQD4QNjp1V75wbP8uXGMAO7A3flsB-4W9t0XbugAxg/viewform

See omnystudio.com/listener for privacy information.

Tash in Victoria wants to know if she should close her business? The pandemic has hit them hard and she wants to know her options.  

Thanks to our season sponsor - Bendigo Bank EFTPOS and Ecommerce powered by TYRO, see the link below 

https://www.bendigobank.com.au/business/payments-and-merchant-services/tyro/

Naomi is now taking your questions in this series of Handpicked to help you navigate Covid.

https://docs.google.com/forms/d/e/1FAIpQLSea9BiKAQD4QNjp1V75wbP8uXGMAO7A3flsB-4W9t0XbugAxg/viewform

See omnystudio.com/listener for privacy information.