Hey Docs!

Welcome to the Hey Docs! Podcast with your host, Jill Allen.
 
Today, I am thrilled to have Dino Watt back on the show! In this part two episode, we will continue to dive deep into some common challenges faced by practices in leadership, team building, and practice culture. We will also get Dino's top advice for transforming your team members into leaders. Plus, we’ll discuss his unique Doctor Appreciation Event Blueprint for boosting referrals. This is an episode you won't want to miss.
 
Let’s get started!

Summary
 
Dino Watt discusses the importance of leadership, team culture, and the hiring process in the dental industry. He emphasizes the need for mentorship, effective communication, and the impact of soft skills on hard skills. The conversation also delves into the challenges faced by female doctors and the significance of identifying and promoting the right team members. The conversation covers leadership, team dynamics, marketing strategies, and career advice. It delves into the importance of promoting from within, understanding different employee levels, and the significance of doctor appreciation events in building referral sources. Dino Watt shares valuable insights on intentional relationship-building, mentorship, and the evolving trends in the dental industry. 

https://dreventblueprint.com/
https://www.dinowatt.com/
https://www.instagram.com/dinowatt/
https://www.facebook.com/dinowatt/
https://www.youtube.com/user/dinowatt
https://www.tiktok.com/@dinoteamtransformation?is_from_webapp=1&sender_device=pc https://www.linkedin.com/in/dinowatt/

Takeaways

• Promoting from within and understanding employee levels is crucial for effective leadership.
• Doctor appreciation events play a significant role in building referral sources within the dental community.
• Mentorship and intentional relationship-building are key to career success and personal growth in the dental industry.

Chapters

00:00 Introduction and Overview
02:00 Promoting Based on Skill and Fit
03:24 Not Everyone is Meant to be a Leader
04:22 Building Relationships with Existing Practices
07:18 Intentional Marketing for Attracting New Patients
21:02 The Power of Doctor Appreciation Events
28:37 The Trend of Practice Culture and Experiences
29:05 The Value of Multiple Mentors
30:04 Conclusion


Connect With Our Advertisers
 
Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.    
 
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!   


Episode Credits: 
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Garrett Lucero 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!

Welcome to the Hey Docs! Podcast with your host, Jill Allen.
 
Today, I am thrilled to have Dino Watt back on the show! In this episode, we will dive deep into some of the common challenges faced by practices in leadership, team building, and practice culture. We will also get Dino's top advice for transforming your team members into leaders. Plus, we’ll discuss his unique Doctor Appreciation Event Blueprint for boosting referrals. This is an episode you won't want to miss.

Let’s get started! 

Summary
 
Dino Watt discusses the importance of leadership, team culture, and the hiring process in the dental industry. He emphasizes the need for mentorship, effective communication, and the impact of soft skills on hard skills. The conversation also delves into the challenges faced by female doctors and the significance of identifying and promoting the right team members. The conversation covers topics such as leadership, team dynamics, marketing strategies, and career advice. It delves into the importance of promoting from within, understanding different employee levels, and the significance of doctor appreciation events in building referral sources. Dino Watt shares valuable insights on intentional relationship-building, mentorship, and the evolving trends in the dental industry.

https://dreventblueprint.com/
https://www.dinowatt.com/
https://www.instagram.com/dinowatt/
https://www.facebook.com/dinowatt/
https://www.youtube.com/user/dinowatt
https://www.tiktok.com/@dinoteamtransformation?is_from_webapp=1&sender_device=pc https://www.linkedin.com/in/dinowatt/


Takeaways

• The hiring process is crucial and should involve multiple interviews to truly understand the candidate.

• Soft skills are essential for effective leadership and team culture.

• Female doctors face unique challenges in the dental industry and require support and recognition.

• Promotion based on longevity alone can lead to unqualified individuals in leadership roles.

Chapters
 
00:00 Introduction and Background of Dino Watt
03:08 The Importance of Leadership and Team Culture in Dentistry
08:15 Mentorship and Effective Communication in the Dental Industry
22:32 The Hiring Process: Finding the Right Fit


Connect With Our Advertisers

Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.    
 
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!   


Episode Credits: 
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Garrett Lucero

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!

Hey everyone
 
Welcome to part 2 of a special Hey Docs! episode with your guest host, Jordann Killion. In part 1, we got to know the one and only Jill Allen. Part 2 is all about Jill Allen & Associates and what consulting with our team actually looks like. From how our services are designed to the benefits of working with a consultant, we are getting granular.

Let’s get started! 

Summary
 
In this conversation, Jill Allen and Associates discuss the services they offer, including business consulting, startup support, and acquisition assistance. They emphasize the importance of tailored consulting for each type of practice and the value of involving consultants at the right stage of the business journey. In this conversation, Jill and Jordann discuss the value of consultant advice versus peer advice in the context of practice ownership. They explore the importance of commitment, work-related stress management, and the trends in the industry. Jill shares valuable advice for those starting their career and emphasizes the significance of finding the right people to help achieve business goals.

https://www.youtube.com/@jillallenandassociates-heydocs https://www.instagram.com/jillallenandassociates/
https://www.linkedin.com/in/jilljallen/
https://www.facebook.com/JillAllenandAssociates https://www.tiktok.com/@jillallenandassoc?_t=8mtwB52l9sk&_r=1
www.practiceresults.com

Takeaways

• Jill Allen and Associates provide tailored consulting services for startups, existing practices, and acquisitions, recognizing the unique needs of each type of practice.
• The involvement of consultants at the right stage of the business journey, whether it's a startup, an existing practice, or an acquisition, is crucial for success and sustainable growth.
• The approach to consulting is not one-size-fits-all, and it involves careful consideration of the specific needs and challenges of each practice.
• The value of consultant advice in practice ownership
• The importance of commitment and time in building a successful practice
• The significance of finding the right people to help achieve business goals

Chapters
 
00:00 Involving Consultants at the Right Time
19:40 Tailored Consulting for Different Practice Types
25:37 Navigating Consultant Advice vs. Peer Advice in Practice Ownership
32:33 The Importance of Commitment in Building a Successful Practice
41:34 Finding the Right People to Achieve Business Goals 


Connect With Our Advertisers

Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.    
 
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. 
 
New episodes drop every Thursday!   


Episode Credits: 
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Garrett Lucero 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!

Hey everyone, welcome to Hey Docs!
 
On this special two-part episode, I will be your guest host, Jordann Killion. In part one, we get to know the one and only Jill Allen. From her start in consulting to the logistics of the services offered at JA&A, we cover it all! It’s a peek behind the curtain you won’t want to miss. 

Let’s jump in! 

Summary
 
In this episode, Jill Allen shares her career trajectory and the journey of starting Jill Allen & Associates. She started as a sterilization assistant in orthodontics and worked her way up through various positions in the orthodontic office. She was exposed to consultants and developed a passion for the business side of orthodontics. Jill started her consulting business and faced the challenges of being a startup, including the hustle, rejection, and imposter syndrome. She pushed through her insecurities and built her business on grit. Her why is helping doctors and making the orthodontic industry stronger.
 
https://www.youtube.com/@jillallenandassociates-heydocs https://www.instagram.com/jillallenandassociates/
https://www.linkedin.com/in/jilljallen/
https://www.facebook.com/JillAllenandAssociates
https://www.tiktok.com/@jillallenandassoc?_t=8mtwB52l9sk&_r=1
www.practiceresults.com

Takeaways

• The importance of grit in building a successful career and business.
• Overcoming imposter syndrome and insecurities is crucial for professional growth.
• The impact of progressive orthodontists on career development and learning.
• The value of listening and communication as essential business skills.

Connect With Our Advertisers Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.    
 
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday! 
 
Episode Credits:
 
Hosted by Jill Allen
Produced by Jordann Killion 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!

Welcome to the Hey Docs! Podcast with your host Jill Allen.  

Today, we have a special guest: Matt Rej, one of the founders of Merchant Cost Consulting, a company that specializes in helping businesses, including orthodontic practices, save on credit card processing fees. We'll dive into what led him to start Merchant Cost Consulting, how his company can assist with fee negotiations and practical tips for managing these costs.  

Let’s get into it! 

Summary
 
Matt Rej, founder of Merchant Cost Consulting, discusses the complexities of credit card processing fees and how his company helps businesses, including orthodontic practices, reduce costs. He shares his journey into the industry and the motivation behind starting his own consulting firm. Matt explains the importance of integrated credit card processing systems and the potential cost savings for practices. He also highlights common hidden fees and provides tips for negotiating better rates with processing companies. In this conversation, Matt Rej provides valuable insights into credit card processing fees for healthcare practices. He explains the difference between flat rate pricing and interchange plus pricing, emphasizing that startups should ask for interchange plus pricing. He also highlights the benefits of accepting ACH payments and encourages practices to leverage this option to save money. Matt discusses how his company, Merchant Cost Consulting, helps practices reduce fees and provides ongoing auditing to ensure the best pricing is maintained. He offers three pieces of advice: get multiple quotes, scrutinize statements regularly, and compare fees over time. Matt's top business skill recommendation is effective communication.

https://merchantcostconsulting.com/
https://www.facebook.com/sharer.php?u=https%3A%2F%2Fmerchantcostconsulting.com&t=Merchant%20Cost%20Consulting https://twitter.com/professionalts
http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fmerchantcostconsulting.com&title=Merchant%20Cost%20Consulting
https://www.instagram.com/MCCSavings/

Takeaways

• Credit card processing fees can be complex and deceptive, with rates and fees constantly increasing.
• Integrated credit card processing systems offer convenience but can come with higher costs.
• Common hidden fees include PCI compliance fees and auto-enrollment monthly fees.
• Interchange rates are non-negotiable, but processing companies can add markup fees.
• Startups should be cautious of tiered pricing structures and consider flat rate pricing.
• Negotiating rates with processing companies is possible, even for startups. Startups should ask for interchange plus pricing for credit card processing fees.
• Accepting ACH payments can save healthcare practices a significant amount of money.
• Regularly scrutinize credit card processing statements and compare fees over time.
• Effective communication is a crucial business skill for healthcare professionals.

Connect With Our Advertisers Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up


Chapters
 
00:00 Introduction and Background
03:06 How Merchant Cost Consulting Helps Practices
06:32 Integrated vs. Non-Integrated Credit Card Processing
09:27 The Truth Behind PCI Compliance Fees
12:45 Unpacking Interchange Rates and Markup Fees
16:13 Challenges for Startups and Negotiating Rates
26:28 The Benefits of ACH Payments
31:30 Reducing Fees with Merchant Cost Consulting
34:57 Auditing Credit Card Processing Statements
41:58 Effective Communication as a Business Skill 


Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.    
 
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!   
 
Episode Credits:
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Johnny Mitchell

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!

Welcome to the Hey Docs! Podcast with your host Jill Allen.  

Today, I’m thrilled to have Kim McClesky and Ty Ramsey from Professional Transition Strategies joining me for an episode. Kim and Ty are experts in guiding dental professionals through every stage of practice transitions, from purchasing practices to preparing for retirement. They'll share key considerations for transitioning practices, financial implications, and valuable advice for maintaining trust during these changes.  

Let’s get started!
 
Summary
 
In this conversation, Jill, Kim, and Ty discuss the considerations and financial implications of selling or purchasing a dental practice. They emphasize the importance of understanding the value of the business and working with advisors to ensure a successful transition. They also highlight the rise of private equity in the dental industry and how it has changed the valuation of practices. The conversation explores the benefits of selling to an OSO or DSO and the potential for increased value through equity in a larger group. Overall, the discussion provides valuable insights for dentists at different stages of their careers. Professional Transition Services (PTS) provides guidance and support for dentists looking to sell or transition their practices. They help dentists navigate the complex process of selling their practice, including vetting potential buyers and negotiating deals. PTS emphasizes the importance of working with experienced professionals who can provide valuable advice and support throughout the process. They also highlight the need for dentists to have a clear goal in mind when considering a practice transition and to consider all available options, including selling to a DSO or individual buyer. PTS offers free practice valuations and a 30-day listing agreement, providing flexibility and support for their clients.

https://professionaltransition.com/our-team/ https://www.facebook.com/ProfessionalTransitionStrategies/ https://twitter.com/professionalts https://www.instagram.com/professionaltransition/?hl=en https://www.linkedin.com/company/professional-transition-strategies/?lipi=urn%3Ali%3Apage%3Ad_flagship3_search_srp_all%3BLAlk3m5HRGKo8arkWAZISA%3D%3D


Takeaways

• Understanding the value of your dental practice is crucial when considering a sale or purchase.
• Working with advisors, such as dental-specific attorneys and accountants, can help navigate the complexities of the transition process.
• Private equity has led to a consolidation wave in the dental industry, offering opportunities for increased value through equity in larger groups.
• Selling to an OSO or DSO can provide financial benefits and centralized operations for tasks like accounting and HR.
• Having a clear plan and starting early in the transition process can lead to a more successful and lucrative outcome. Working with experienced professionals like PTS can provide valuable guidance and support during the practice transition process.
• Having a clear goal in mind is essential when considering a practice transition.
• Consider all available options, including selling to a DSO or individual buyer.
• PTS offers free practice valuations and a flexible listing agreement.

Connect With Our Advertisers Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up


Chapters
 
00:00 Introduction and Background
07:27 Key Considerations for Doctors in the Later Stages of Their Careers
11:28 Key Considerations for Doctors Looking to Purchase a Practice
25:13 The Tipping Point and the Role of Advisors
27:10 Vetting Buyers and Identifying Good and Bad Groups
29:48 The Importance of Working with Experienced Professionals
31:37 Considering All Options: Selling to a DSO or Individual Buyer
36:36 The Value of Professional Practice Valuations 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.  
 
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday! 
 
Episode Credits:
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Johnny Mitchell

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!

Welcome to the Hey Docs! Podcast with your host, Jill Allen.  

On this episode we are delving into the cutting-edge world of integrated dental technology with special guest Ali Hyatt from Henry Schein One. Tune in as we explore the challenges and opportunities of staying connected with patients and ensuring every dollar spent is a step towards success.  

Let’s get started! 

Summary
 
Ali Hyatt, Chief Customer Experience and Marketing Officer at Henry Schein One discusses the concept of integrated dental technology and its benefits for orthodontic practices. Integrated dental technology aims to make it easy and seamless for orthodontists to focus on patient care by providing a single platform for managing patient information, scheduling appointments, and checking eligibility. The goal is to create a seamless workflow that reduces errors and allows orthodontists to spend more time with patients. In terms of marketing, Hyatt advises practices to focus on simple metrics such as website clicks, form fills, and phone calls to track the success of their marketing efforts. She also emphasizes the importance of meeting patients where they are in terms of communication preferences and utilizing automated digital options like emails and texts. Hyatt highlights the role of Henry Schein One in providing integrated dental software solutions that empower dentists to focus on patient care and achieve their practice goals.
 
https://www.henryscheinone.com/
https://www.facebook.com/HenryScheinOne
https://www.instagram.com/henryscheinone/
https://www.linkedin.com/company/18886399/
https://twitter.com/HenryScheinOne
 
Takeaways

• Integrated dental technology aims to make it easy and seamless for orthodontists to focus on patient care.
• Simple metrics like website clicks, form fills, and phone calls can help track the success of marketing efforts.
• Meeting patients where they are in terms of communication preferences is crucial.
• Automated digital options like emails and texts can enhance patient experience and streamline communication.
• Henry Schein One provides integrated dental software solutions to empower dentists and achieve practice goals.

Connect With Our Advertisers
Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up


Chapters
 
00:00 Introduction and Role at Henry Schein One
01:15 Understanding Integrated Dental Technology
06:28 Meeting Patients' Communication Preferences
11:57 Tracking Marketing Success and Converting Patients
14:44 Managing Integrated Technology for Younger and Established Doctors
23:23 Speed Round
25:03 Final Thoughts and Advice 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.  
 
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!   
 
Episode Credits:
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Johnny Mitchell

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!

Welcome to the Hey Docs! Podcast with your host, Jill Allen.   In today's episode, we're diving deep into the essence of joy with an amazing guest, Amanda Gore. She brings a unique perspective on how joy not only enriches our personal lives but significantly enhances performance and relationships, especially among high-achievers. Stay tuned as we explore the science of happiness, practical steps to cultivate joy, and the transformative impact it can have within teams and organizations.  

Let’s get started! 

Summary
 
Amanda Gore, a speaker and author, shares her journey from being a physiotherapist to becoming a speaker and focusing on joy. She explains how stress is caused by communication and relationships and how joy can be present in every moment. Amanda discusses the impact of joy on performance and relationships and provides practical tips for cultivating joy in the workplace. She also explores the three core fears that drive behavior: feeling unworthy of love, feeling unsafe, and fearing separation. In this conversation, Amanda Gore discusses the importance of self-awareness and emotional intelligence in creating a joyful work environment. She emphasizes the need for individuals to recognize and address their core fears and stories that may be holding them back. Gore suggests practical strategies such as conscious breathing, being present, and making conscious choices to cultivate joy. She also highlights the significance of gratitude and creating a culture of recognition and appreciation within the team. Overall, the conversation provides valuable insights and actionable steps for doctors and office managers to improve their own well-being and foster a positive workplace culture.


https://amandagore.com/ 
https://www.facebook.com/thejoyproject.amandagore/
https://twitter.com/amandagore_joy
https://www.linkedin.com/in/amandalgore
https://youtube.com/user/amandagoretv
https://www.pinterest.com/amandagorejoy/


Takeaways

• Joy can be present in every moment and is a choice we can make.
• Creating a joy-filled and fear-free workplace can increase productivity, reduce burnout, and improve relationships.
• Recognizing and addressing the three core fears (feeling unworthy of love, feeling unsafe, and fearing separation) can lead to personal growth and positive behavior change.
• Practical practices such as consciously choosing joy, valuing and caring for team members, and creating a safe and respectful environment can cultivate joy in the workplace. Self-awareness and emotional intelligence are crucial for creating a joyful work environment.
• Recognize and address your core fears and stories that may be holding you back.
• Practice conscious breathing and being present to manage stress and stay focused.
• Make conscious choices and choose joy in your daily life.
• Cultivate gratitude and create a culture of recognition and appreciation within your team.

Connect With Our Advertisers

Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up


Chapters
 
00:00Amanda's Journey to Focusing on Joy
03:01The Impact of Joy on Performance and Relationships
08:59Creating a Joy-Filled and Fear-Free Workplace
25:02Practical Tips for Cultivating Joy in the Workplace
32:08Understanding the Power of Self-Awareness and Emotional Intelligence
35:23Overcoming Core Fears and Stories for Personal and Professional Growth
37:45Practical Strategies for Managing Triggers and Calming the Mind
39:36The Importance of Caring and Creating a Culture of Gratitude
46:41The ABC of Joy: Awareness, Breathing, Being Present, Making Conscious Choices 52:55Consciously Choosing Joy and Fostering Gratitude
59:23Teaching People to Feel Good About Themselves and Raising Confident Children 


Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.    
 
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!   
 
Episode Credits:
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Johnny Mitchell

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!

Welcome to the Hey Docs! Podcast with your host Jill Allen.
 
In this episode, we're exploring the innovative world of MyOrthoVA, with special guest Casey Bull. Listen in as we delve into the inspiration behind creating a tailored solution for orthodontic needs with Virtual Assistants, the rigorous training their VAs undergo, and the remarkable impact on both in-office efficiency and patient care.
 
Let’s get started

Summary
 
Casey Bull, the Chief Operating Officer of MyOrthoVA, discusses the concept of virtual assistants in orthodontic practices. MyOrthoVA provides remote staffing solutions for orthodontic offices, offering virtual assistants who can handle tasks such as phone support, new patient coordination, insurance handling, and administrative support. The goal is to empower orthodontists with a new solution for staffing and improve patient care by allowing the in-office team to focus on patient interaction. The virtual assistants are trained in orthodontic processes, workflows, and patient communication. The onboarding process is crucial to ensure a seamless integration of virtual assistants into the practice. The use of virtual assistants can benefit both large and small practices, providing cost-effective solutions and improving practice culture.
 
https://www.myorthova.com/
https://www.facebook.com/myorthova
https://www.linkedin.com/company/myorthova
https://www.instagram.com/myorthova


Takeaways

• MyOrthoVA offers virtual assistants for orthodontic practices to handle administrative tasks and improve patient care.
• Virtual assistants can handle phone support, new patient coordination, insurance handling, and other administrative tasks.
• The onboarding process is crucial to ensure a seamless integration of virtual assistants into the practice.
• Virtual assistants can benefit both large and small practices, providing cost-effective solutions and improving practice culture.

Connect With Our Advertisers Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up


Chapters
 
00:00 Introduction and Overview of MyOrthoVA
01:04 The Inspiration Behind MyOrthoVA and the Need for Virtual Assistants
04:07 Defining the Role of Virtual Assistants in Orthodontic Practices
07:44 The Tasks and Responsibilities of Virtual Assistants
11:23 Expanding the Scope of Virtual Assistants in Orthodontic Practices
20:47 The Importance of Onboarding and Communication for Successful Integration
29:40 Getting in Touch with MyOrthoVA and the Benefits of Virtual Assistants 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. 
 
New episodes drop every Thursday!   
 
Episode Credits:

Hosted by Jill Allen 
Produced by Jordann Killion
Audio Engineering by Johnny Mitchell

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!

Welcome to the Hey Docs! Podcast with your host, Jill Allen.
 
Today, we have special guest Oliver Gelles from OrthoFi joining us on the show! In this episode, we highlight how data-driven strategies are reshaping patient financials and practice efficiency. From the transition to auto-pay systems to the strategic application of interest and flexible financing, we're unpacking how these changes not only align with current data but also significantly enhance patient satisfaction and practice growth.

Let’s jump in! 


Summary

In this conversation, Jill interviews Oliver Gelles, the Chief Marketing Officer of OrthoFi. They discuss Oliver's background in the orthodontic industry and his journey with OrthoFi. They also talk about the insights and data gathered by OrthoFi on patient financials and flexible financing in orthodontic practices. They explore the evolution of payment methods in the industry and the benefits of offering flexible financing options. They also discuss the use of interest in payment plans and how it can be implemented in different stages of a practice's growth. In this conversation, Oliver Gelles and Jill discuss strategies for minimizing the growth benefit and increasing incentives for patients. They also explore the impact of the economy on adult starts and the difference in payment options for adult and child patients. They also discuss the importance of accurately allocating past-due AR and the potential for direct-to-consumer competition in the orthodontic industry.

https://orthofi.com/
https://www.facebook.com/OrthoFi/
https://twitter.com/OrthoFi
https://www.linkedin.com/company/orthofi
https://www.youtube.com/c/OrthoFi
https://www.instagram.com/ortho_fi/


Takeaways

• Oliver Gelles has over 25 years of experience in the orthodontic industry and is currently the Chief Marketing Officer of OrthoFi
• OrthoFi has gathered valuable data on patient financials and flexible financing in orthodontic practices
• Flexible financing options have become increasingly important in the industry, allowing patients to accept care and practices to grow
• Interest in payment plans can be a valuable tool; it can provide incentives for patients to choose shorter plans and help practices manage cash flow and risk
• The implementation of flexible financing options may vary depending on the stage of a practice's growth, with more conservative approaches recommended for startup practices
• Minimize the growth benefit by changing incentives and adding more “carrot and stick”
• Adult patients require different treatment and persuasion strategies
• The economy and consumer perception impact adult starts
• Accurately allocate past due AR to improve financial performance
• Prepare for potential direct-to-consumer competition in the future

Connect With Our Advertisers

Kaleidoscope - Orthodontic Digital Marketing
GC Orthodontics - Manufacturing and Supply Sales
SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up


Chapters

00:00 Introduction and Background
03:20 Insights and Data on Patient Financials
07:44 The Evolution of Payment Methods
09:39 The Benefits of Flexible Financing
13:41 Implementing Interest in Payment Plans
26:00 Maximizing Growth Benefit: Incentives and Strategies
28:22 Understanding the Impact of the Economy on Adult Starts
39:19 Improving Financial Performance through Accurate AR Allocation
46:23 Preparing for Potential Direct-to-Consumer Competition 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. 
 
New episodes drop every Thursday!   
 
Episode Credits:

Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Johnny Mitchell

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.
   
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!