Today, we’re diving into a hot topic chosen by our listeners: how small businesses can borrow a few powerful moves from big box stores to stay competitive and grow. 

My guest, Mehru Anand from Doodling NYC, shared some great insights—and I’ll break it down so you can apply these big-business strategies to your own operation. 

Big players use data to drive decisions, but small businesses can get in on this too, even with a smaller budget. We’ll also talk about the power of strong employee training and systems—onboarding doesn’t have to be fancy to be effective! 

Finally, we’ll look at budgeting. Knowing when to save and where to invest can make all the difference, especially during peak seasons. By the end of this episode, you’ll have a few easy-to-implement tips to grow, stay efficient, and keep your customers coming back!

[07:24] How big box retailers keep their team motivated

[12:00] Why every retail business needs SOPs

[16:48] How to manage costs with a clear budget

[18:36] What corporate stores are doing to keep customers coming back

[22:29] When to map out your seasonal promotions

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