How She Did That

You started your business because you were sick of being overworked and underpaid. And now that you have a few clients and you’re working on a few projects you’re - wait -  still overworked and underpaid? How did that happen! 

It may be because clients are filling your time with more tasks than you agreed on. It’s usually not malicious, but it has to be corrected. It’s time to present a new contract with a higher rate. Which is scary, but it can be done! Our guest, LaToya Russell has done it plenty of times and she hasn’t had a bad interaction yet.

In this week’s episode of HSDT, LaToya Russell and I talk about how to get paid what you're worth when dealing with scope creep. 

This Week We Talk About: 

• What is scope creep
• How we protect our boundaries when working with our clients
• How to approach your client about a new contract 
• How to protect yourself by writing specifics into your contract 

Do you have a hard time giving up control? Me too. I know this business inside and out so it can be hard to hand it over to a complete stranger. Even though I did just hire them to be a teammate in said business 😬

But, at the end of the day, when you run an agency, you have to learn how to let go. And over time, you’ll learn to trust your new team. I did, and now I’m going to make things easier for you too. 

In next week’s FB Live, I’ll be talking about 4 Ways to Make Delegation Easier (and Really Do the Delegation Trust Fall)

Check it out at 2pm EST on Sept 28th 

over on the 

Tasha Booth Facebook page!

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Since I was diagnosed with ADHD at 23, I’ve spent a good amount of my time learning more about it. That led me to learn more about myself and how I work. And all this learning about ADHD as a business owner led me to find more business owners who’ve been diagnosed as well, which led me to Courtney Chaal! 

Courtney is an amazing person who understands the strengths and struggles we’ve faced as someone with ADHD. If you’ve ever felt like you needed a new way of doing things, this is the episode for you. 👯‍♀️

In this week’s episode of HSDT, Courtney Chaal and I talked about how we’ve been able to run our successful business with our ADHD diagnoses. 

This Week We Talk About: 

• What it’s like to be an Online Business Owner with ADHD 
• How to make your ADHD work for you
• How your ADHD can resonate with your clients 

Do you own an agency or are you in the process of building one? Are you having a hard time figuring out how to delegate tasks to your teammates? I’ve definitely been there - so I know you might be having a hard time giving up control. 

And it makes sense! This business was your baby for so long! But as an agency owner, you need to step into a CEO mindset and trust that the people YOU hired are amazing at what they do and can get the job done. Trust me, I had to learn this lesson the hard way. 

In next week’s FB Live, I’ll be talking about how I learned how to give up control to help my agency grow and how you can, too. 

Check it out at 2 pm EST on Sept 21st over on the Tasha Booth Facebook page!

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It’s time for another mini-coaching session on How She Did That! Today’s question was submitted by Jen Dys. Jen is a Pinterest Strategist and founder of Level Up Business Creative. She works with a variety of clients including e-commerce, brand strategy, coaching, and course creation. 

Jen submitted her question after running into a very interesting roadblock. She wanted to know which direction she should scale her business towards. Should she build an agency or creating a group program or digital product? Both directions are incredibly promising for her career, but she’s just not sure which path to take. Our host, Tasha Booth, has an impressive answer, and it’s a lot easier than you might think. 

We talk about:

• The difference between Market Need and Gut Need
• The best timeline for a growth project 
• How to build off of the community you already have
• How to take back a few hours to get into CEO Mode

Are you looking for growth, guidance, and most importantly, time? Are you an online business owner looking to expand but you don’t know where to start?

Look no further! You’d be perfect for the Agency Thrivemind Program! It’s a 12-month program for established Done-For-You Service Providers looking to grow and scale a thriving agency. This is the program you’ve been waiting for!

Click here to learn more! 

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Networking on its own can be daunting, but networking as a new business owner while quarantining??? That’s a whole ‘nother ball game. 

That said, your community is going to be a huge part of your business. And since you’re a part of our community, we’re going to make sure we focus on what you are able to do. Whether it’s because of quarantine or otherwise, we're going to get you out there and into those (virtual) coffee chats!

In this week’s mini-coaching session, we spoke to Aldana Santarelli. Aldana is a legal translator turned virtual assistant and this week she asked, “How do I network more intentionally without traveling?”

This Week We Talk About: 

• How to network when you can’t leave your house
• Where to find new people to meet
• How to approach your (hopefully) new Work Best Friend for a coffee chat

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Pinterest is not just for wedding planning and mood boards anymore...and it hasn’t been for a while! That’s because, not only is it your personal inspiration board for pretty pics but, more importantly, it's an entire search engine and Pinterest Marketing Strategists are using it to push their work, and their clients' work, to the top of the algorithm. Cause it works! 

Enter Precious Rodgers, a Pinterest Marketing Expert & Ads Strategist (or Pinterest Badass for short). She helps established and online coaches, service providers, & digital content creators jumpstart or enhance their Pinterest strategies. Precious helps her clients get more eyes on their content, grow their email list with action takers, and overall skyrocket their visibility with & without ads through ‘VIB’ experiences.

In this week’s guest episode of How She Did That, Precious Rodgers

joins me to talk about what direction we should go with our Pinterest strategy and now she’s here to help you with yours. 

This Week We Talk About: 

• Using Pinterest as a search engine
• How to get new eyes on your (or your client’s content) 
• How to bring your Pinterest audience to your other platforms 

Hosted on Acast. See acast.com/privacy for more information.

The dynamic duo is back! Jayla Rae flew out to see me for a very important, and now quarterly, business planning meeting and we’re sharing how we plan for the future of our agency. 

We found that meeting in person AT LEAST once a year has been a tremendous help when it comes to planning out our future. It can be hard to carry on a conversation about next year's revenue goals when we are answering pings in between Zoom calls and client commitments. And so, the In-Person Quarterly Meeting was born! 

In this week’s episode of How She Did That, Jayla Rae and I reflect on our first quarterly In-Person Meeting, how it helped us, and what changes we’re bringing to the agency that you can incorporate into your own business. 

Here’s what we learned: 

• Make sure everyone on your team is on the same page 
• Have more intentional meetings with specific objectives 
• Make time to listen to the perspectives of your entire leadership team 

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Ok, so we all know it’s coming, but when it’s here it sucks and we need to deal with it. There is always going to be this icky in-between phase where you know you want to start a new chapter in your life but you don’t know how to get there. In business, this in-between phase often happens when you’re getting ready to level up. The uncomfortable ick phase is your inner voice telling you it’s time to move on and move up. 

Take Skyla Eichelberger for example, she was in the middle of an in-between phase too. She’s been known for her Virtual Assistant services and for the last few years, that’s been her reputation. She has her hand in a bunch of different pots and she knows how to do a little bit of everything. But lately, she’s been wanting to specialize and get into a niche she really enjoys, which is copywriting and content creation. And that’s great! But she wants to know… how does she do that? 

In this week’s guest episode of How She Did That, Skyla Eichelberger asks how to get through the messy middle of her business growth journey. Transitioning can be difficult if you don’t know where to start, but the answer is actually really simple.

This Week We Talk About: 

• What transitioning looks like in a business 
• How to find your niche in your current work 
• How to cater your transition to the niche you want to join 
• How to get the word out about your new packages

Hosted on Acast. See acast.com/privacy for more information.

Today we’re going to talk about money. I know, it’s not a “polite conversation.” But we are women in business! We need to get paid for the amazing services we offer! To do that, we need to have a conversation about how we price our services and how we communicate that price with our clients. I know, it’s also scary, but it must be done. 

Honestly, it’s about our mindset. A lot of people completely lose their confidence when talking about money. Take Amanda Acker’s case, for example, she said she would always kill it on onboarding calls up until the payment part of the conversation. Then, she completely froze. It just felt too uncomfortable and her clients knew that. Some of them even haggled her down to a price she wasn’t comfortable with but accepted anyway. Amanda wants to change that. She is no longer comfortable with leaving money on the table, and neither should you!

In this week’s guest episode of How She Did That, Amanda Acker joins me to talk about how to get comfortable with talking about money with your clients. It’s time to update our money mindset and get paid what we deserve!

This Week We Talk About: 

• How to upgrade our money mindset 
• How to reach out to your colleagues to talk about money
• When and where to negotiate 
• How to work with your Kolby 8 personality results instead of working against them 

It’s Almost Here!

We’re officially in the month of August and we are TWO WEEKS away from starting our Legendary Launch Manager Certification Program! It’s a three-month program that’s taught, not only by yours truly but by my amazing team as well!

This program was made with Virtual Assistants, Project Managers, and Online Business Managers in mind. In three months we teach you how to create a supportive project plan, how to optimize launch deliverables like sales pages and social media copy, and how to collaborate with your client and their entire team. 

Hosted on Acast. See acast.com/privacy for more information.

Are you the go-to helper person? Maybe the extensive researcher with all the answers? The one who knows exactly how to level up someone’s entire life if only they’d ask- because you’ve got a vision board and you are not afraid to use it? Believe it or not, you might already be infusing coaching techniques into how you’re already supporting your clients in your service-based business. 

Whenever people look for a virtual support pro, whether they realize it at the time or not, they’re looking for a strategic partner. They want someone who knows how to maximize their business’ potential. Just think about the number of times your clients have asked for your insight or guidance in a situation!

In this week’s guest episode of How She Did That, Lee Chaix McDonough

joins me to talk about small ways you can infuse coaching techniques into your service-based business. 

This Week We Talk About:

• What a coach really is
• How to introduce coaching techniques in your current client work
• How to use the C.A.R.E technique to create a safe space for your clients 

Surprise! You’re getting free stuff! 

Lee prepared a special gift just for you because you listened to her guest episode of How She Did That. Did you get a chance to listen to the C.A.R.E technique part of the episode? If you didn’t, check it out and then come back here to collect your free download, “C.A.R.E For Your Client: 4 Steps to Building Powerful Client Relationships.”

This incredible, nine-page resource breaks down the entire C.A.R.E technique for you and demonstrates how to use it to strengthen your relationship with your clients. Follow Lee’s four-step process to make your clients feel heard and keep them coming back for more. 

Click here to download your freebie, courtesy of Lee Chaix McDonough and the How She Did That Podcast. 

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This week, I caught up with Stephanie Donahue, an alumnus of Legendary Launch Manager Certification, who recently landed her dream job! Stephanie knew she wanted to niche down and grow her business. But after taking countless programs and earning certification after certification, her future dream client posted a listing requiring the one thing she felt the least confident in - launch management!

But Stephanie did not give up. Of course, she didn’t. She’s one of us and one thing I know about launch managers is that we’re resilient and work hard to go after what we want! Stephanie applied to her dream job and our amazing program and today on the podcast, she’s gonna share how she succeeded in both!

Listen to this week’s episode of How She Did That to learn more about Stephanie’s path to becoming a successful Launch Manager and why she chose to try just one more program (our Legendary Launch Manager Certification Program) in order to find that success! 

We talk about 

• Why Stephanie chose to invest in the Legendary Launch Manager Certification even though she was already a certified OBM, Director of Operations, AND Master Marketer.
• How the Launch Manager Program made her stand out specifically in launch management more than all the other programs
• Why a client would want a Launch Manager on their team
• What you learn in the Launch Manager Certification that you won’t learn in other programs
• How knowing the right numbers and metrics can help you manage your clients’ expectations

Are you ready to attract your dream clients? You’re in luck! The Legendary Launch Manager Certification Program is open and taking applications for our next cohort! Click here to learn everything you need to lead successful and impactful launches. 

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