Send us a text

Shownotes can be found at https://www.profitwithlaw.com/383.

On paper, most people might think that they want the most efficient lawyer. But the truth is, when someone needs legal help, they’re not looking for the lawyer with the most successful cases. They want the lawyer who cares about them — someone really in their corner. Put yourself in their shoes. Who would you rather work with: a machine, or someone you know, like, and trust? Be the person who calls them back, who assures them that everything will be alright. Share a piece of your story, build a human connection, and create an authentic relationship.

In this episode, Neal Goldstein joins us to talk about the importance of building a human connection with clients. He also shares how his challenging childhood shaped his values and the story of how he became a personal injury lawyer. Neal emphasizes that personal connections and humanizing your relationship are key to fostering a repeat client base.

If you want to know how to create a human connection with clients, this episode is for you.

00:00 Introduction

3:52 Neal’s Story

7:31 Navigating a Rough Childhood

11:02 Sharing Your Story and Building Relationships

14:48 Achieving a Level of Success Early on in Your Legal Career

19:21 Getting Clients as an Established Law Firm

27:23 Becoming a Lawyer

31:53 Why Clients Leave Lawyers

33:48 Neal’s Parting Piece of Advice

Resources mentioned:

Subscribe to Profit with Law’s Youtube channel for exclusive content!

Want to implement what you’ve learnt in this episode? Download the Action Guide, a workbook designed to help you process and implement the knowledge gained from this interview.

Learn more about the Profit with Law Elite Coaching Program here.

Episode 379 - Cultivating Endless Referrals The Power of Relationships with Bob Burg

Connect with Neal: Website

Who's In The Waiting Room?: Create the Life You Want through the Power of Authentic Relationships by Neal Goldstein

Goldstein and Bashner

Why won’t my lawyer return my phone calls?

Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/

To request a show topic, recommend a guest or ask a question for the show, please send an email to [email protected].

Connect with Moshe on:

Facebook - https://www.facebook.com/moshe.amsel

LinkedIn - https://www.linkedin.com/in/mosheamsel/