HR Leaders

In this episode, I'm joined by my guest Cheryl Cran, Future of Work Expert & Founder of NextMapping to discuss her new book NextMapping: Anticipate, Navigate & Create The Future of Work.

Episode Highlights

• [01:42] - What inspired you to write Nextmapping?
• [02:30] - The future is now, are you ready?
• [02:54] - Who is this book aimed at?
• [03:21] - How did you go about the research for your book?
• [04:18] - Anticipating the future of work, where we have been and where we are going.
• [06:16] - What trends in technology have you noticed?
• [07:05] - How about the trends in human behavior?
• [09:33] - What is the risk for companies that don't make this shift?
• [10:32] - What is the predict model and it's components?
• [19:04] - What is the mindset of the future?
• [20:41] - Short and long term strategies that you can try
• [22:19] - Will AI replace lower skilled jobs?

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In this episode, Yazad Dalal, Head of Strategy, HCM Cloud Applications at Oracle joined me on the show to share how to make work more human with AI.

Episode Highlights

• [01:44] - Are jobs going away due to technology? Specifically as a result of AI and robotics?
• [03:33] - What would you say to those who think robots will take their jobs?
• [04:43] - Is technology making us more impersonal?
• [09:55] - What are your customers most excited about when it comes to deploying AI or Machine Learning capabilities?
• [11:28] - What trends have you noticed regarding your customers challenges?
• [16:30] - How can HR Leaders re-imagine work, to automate it and augment the workforce with robotics and AI?
• [22:39] - How will AI affect decision making?
• [25:14] - Unlike people bias can be unprogrammed from AI
• [26:44] - Recommendations for HR Leaders on how to ease the AI adoption process for their employees?
• [33:00] - How can companies from regions without strong technology infrastructure get started?
• [36:55] - Advice for HR Leaders
• [38:34 - A question for you...

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In this episode, Tonille Miller, Global VP of Culture & People Experience at StarTek joins us on the show to share insights into how she is building a culture in a newly merged organisation.

Episode Highlights

02:46 - What compelled you to pursue a career in HR?

05:00 - What are your thoughts on the future of work?

06:19 - The benefits of getting comfortable with ambiguity

07:55 - What’s been occupying your time?

10:40 - The leadership gap

11:40 - How are you training your leaders?

13:33 - Advice for leaders going through an M&A

15:48 - What does your team look like?

16:36 - What skills did you identify for them?

17:59 - Have you had any backlash from the merger of two cultures?

19:46 - What does the future hold for StarTek?

23:54 - HR Leaders Quickfire Round

52:15 - Parting advice for you

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In this episode, Barbara Repandis, Chief HR Officer at Kelley Kronenberg joins us on the podcast to share insights into their HR transformation and the role she played in this initiative.

Episode Highlights

[01:44] - What compelled you to pursue a career in HR?

[08:35] - Barbara explains why employees grade managers leadership skills

[09:50] - Did you re-access core competencies when creating your leadership development programme?

[11:16] - Did you receive any push back and how did you deal with it?

[12:46] - How long did this initiative take and what were the steps you took?

[16:50] - What has been the feedback so far?

[19:46] - Barbara shares what LMS provider they are using for training

[21:39] - How did you justify the ROI for this transformation?

[22:58] - Did this have any effect on attracting new talent?

[24:25] - HR Leaders Quickfire Round

[31:16] - Parting advice for you

Enjoying our content? Access the shows resources and get access to future episodes first by Subscribing to HR Leaders: www.hrdleaders.com/podcast

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In this episode, Ann Pickering, CHRO & Chief of staff at O2 joins us on the podcast to share how O2 delivers on diversity through inclusive schemes.

Episode Highlights

[01:53] - What is occupying your mind on a day to day basic at O2?

[03:32] - What schemes are you most proud of?

[06:23] - Principles that allow O2 to be a highly inclusive workforce

[09:38] - What is the menopause toolkit?

[11:30] - How O2 have made huge strides in parental leave

[13:00] - How did you bring about this change?

[14:42] - What were the learning moments?

[15:58] - Why disability is a big focus for 02

[18:25] - Ann is proud to be one of 5 women on a 9 strong board

[21:01] - Why you shouldn’t focus on quota’s when considering inclusion

[23:44] - What’s kept you engaged at 02?

Enjoying our content? Access the shows resources and get access to future episodes first by Subscribing to HR Leaders: www.hrdleaders.com/podcast

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In this episode, Zara Nanu, Chief Executive Officer at Gapsquare joins us on the podcast to discuss how ignoring inequality is an expensive mistake.

Episode Highlights

[01:05] - What attracted you to Arqiva?

[02:00] - What sparked this change initiative?

[02:46] - What made you choose Oracle?

[04:09] - What challenges did you face?

[06:11] - Was user experience important?

[06:46] - What level of user support did you receive?

[08:31] - Did you go LIVE all at once?

[09:46] - Advice for leaders going through a similar initiative?

[12:22] - Feedback from team and business leaders?

[13:55] - Has having a HCM given your team a competitive advantage?

[20:47] - In hindsight, is there anything you would have done differently?

[23:47] - What did the training look like?

[25:08] - What's next?

Enjoying our content? Access the shows resources and get access to future episodes first by Subscribing to HR Leaders: www.hrdleaders.com/podcast

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In this episode, Tom Farr, Head of HR Operations & Service Excellence at Arqiva joined us on the show to share Arqiva's journey to the HCM cloud.

Episode Highlights

[01:05] - What attracted you to Arqiva?

[02:00] - What sparked this change initiative?

[02:46] - What made you choose Oracle?

[04:09] - What challenges did you face?

[06:11] - Was user experience important?

[06:46] - What level of user support did you receive?

[08:31] - Did you go LIVE all at once?

[09:46] - Advice for leaders going through a similar initiative?

[12:22] - Feedback from team and business leaders?

[13:55] - Has having a HCM given your team a competitive advantage?

[20:47] - In hindsight, is there anything you would have done differently?

[23:47] - What did the training look like?

[25:08] - What's next?

Enjoying our content? Access the shows resources and get access to future episodes first by Subscribing to HR Leaders: www.hrdleaders.com/podcast

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode, Karen Crone, CHRO at Paycor joins us on the show to discuss the shift of the HR organisation to a learning organisation.

Episode Highlights

(03:41) - What's been the biggest challenge during this transition?

[04:55] - What contributed to building your confidence?

[06:19] - "you get more done with people"

[07:17] - The importance of having coaches in your corner

[08:50] - Karen's thoughts on the shift of HR

[10:59] - What does this look like in regards to your team?

[13:25] - Was there any push back?

[14:48] - How are you identifying the skills your team will need for the future?

[16:57] - As a competitive technology company, what wider skills do you need?

[20:51] - How are you recognising and rewarding upskilling efforts?

[22:28] - What types of upskilling has been most beneficial to your teams?

[34:16] - HR Leaders Quickfire Round

[37:41] - Karen's advice for you!

Enjoying our content? Access the shows resources and get access to future episodes first by Subscribing to HR Leaders: www.hrdleaders.com/podcast

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In this episode, Melissa Kantor, Vice President of People Analytics and Insights and Loren Shuster, Chief People Officer & Head of Corporate Affairs at the LEGO Group join me for a special episode, our first face to face interview at their London Hub. We go on to discuss LEGO’s HR modernization Journey.

Episode Highlights

[00:47] - Melissa’s journey into LEGO

[02:26] - Loren’s journey into LEGO and how his position presented it’s self

[04:03] - What is LEGO’s purpose?

[06:47] - What is driving change at LEGO?

[08:52] - Melissa’s role in this transformation

[10:54] - How did you go about choosing the right technology?

[12:09] - What questions did you ask when sourcing this new tech?

[15:22] - How did you keep things ticking during this transformation?

[16:09] - What did your team look like?

[21:12] - What was your experience training your team on the new way of working?

[27:49] - The Role of Chief People Officer in ensuring People analytics is successful

[30:38] - What doe the relationship between the Chief People Officer and VP of Analytics look like?

[34:35] - HR Leaders Quick Fire Round

[38:54] - Parting Advice

Enjoying our content? Access the shows resources and get access to future episodes first by Subscribing to HR Leaders: www.hrdleaders.com/podcast

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In this episode, Nick Craig, President of Core Leadership Institute, Loren I. Shuster, CHRO at The LEGO Group and Maaten van Beek, HR Director for ING join me on the show to discuss purpose and what it means for them personally and for their organisations.

Episode Highlights

[02:48] - Why bring purpose to ING & LEGO?

[06:13] - What impact has purpose had on the organisation?

[08:50] - What about the impact on you personally?

[11:49] - Origin or the crucible stories

[16:32] - Advice for companies who want to embrace purpose

[18:10] - What challenges did you face?

[20:44] - Christopher shares his purpose

[24:54] - Nick shares his purpose

[29:35] - How do you enable employees to operate from their purpose?

[31:44] - What if an employee does not align with your purpose?

Enjoying our content? Access the shows resources and get access to future episodes first by Subscribing to HR Leaders: www.hrdleaders.com/podcast

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