Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond

By Mark GrabanBusiness Management

Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond episodes

February 08, 2008Norm Bodek on the New Shingo Book, ’Kaizen and the Art of Creative Thinking’ *
Episode page: https://leanblog.org/36
LeanBlog Podcast #36 once again features our friend and frequent guest, Norman Bodek, noted lean author, consultant, and President of PCS Press. In this episode, Norman talks about his most recent publication, a text by the legendary Shigeo Shingo, called Kaizen and the Art of Creative Thinking – The Scientific Thinking Mechanism, as well as future publications he is working on. This was recorded back in 2007, before the book was published (it has now been out in publication for a few months, I apologize for the delay in getting this podcast released).
If you enjoy this podcast, I hope you'll check out the rest of the series by visiting the LeanBlog podcast main page.
Keywords and Main Points, Episode #36
You can find the book here via enna.com, or amazon.com.
22 min
January 28, 2008 David Meier on Toyota Talent
LeanBlog Podcast #35 is another discussion with David Meier, co-author of the book Toyota Talent, written with Dr. Jeffrey Liker. In this podcast, we follow up our previous discussion (Podcast #31) to talk about the upcoming Toyota books, as well as some of the leadership challenges that companies face with working with Lean.
If you enjoy this podcast, I hope you'll check out the rest of the series by visiting the LeanBlog podcast main page at http://www.leanpodcast.org/.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at [email protected] or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
27 min
January 28, 2008Former Toyota Leader David Meier, on Toyota Talent (Again)
Episode Page
LeanBlog Podcast #35 is another discussion with David Meier, co-author of the book Toyota Talent, written with Dr. Jeffrey Liker. In this podcast, we follow up our previous discussion (Podcast #31) to talk about the upcoming Toyota books, as well as some of the leadership challenges that companies face with working with Lean.
If you enjoy this podcast, I hope you'll check out the rest of the series by visiting the LeanBlog podcast main page at http://www.leanpodcast.org/.
Keywords and Main Points, Episode #35
The next books coming in the series – Toyota Culture, Toyota Process, Toyota Problem Solving
Hearing comments about how companies have trouble sustaining Lean after 3 or 5 years — why is that happening and what's missing?
Talking about the LEI survey on why companies struggle with Lean
How is the Toyota San Antonio plant creating a system of systematic continuous improvement?
Following the stand problem solving methodology to find out why a company is struggling with Lean…
Instead of being punitive, leaders need to be more inspirational
Need to move away from blaming
Leadership has to communicate the message
His website: http://www.thetoyotaway.org/
27 min
January 23, 2008Former Toyota Leader Chris Harris Discussing Lean Workforces
Episode page
LeanBlog Podcast #34 is a discussion with Chris Harris, from Harris Lean Systems, and co-author of the book Developing a Lean Workforce: A Guide for Human Resources, Plant Managers and Lean Coordinators.
If you enjoy this podcast, I hope you'll check out the rest of the series by visiting the LeanBlog podcast main page. Now that my book manuscript is done, I'm going to get back into regular podcasting, with episodes in the coming weeks featuring Norman Bodek, David Meier, and Jeffrey Liker. Let me know if you have questions for Dr. Liker, using the contact info at the bottom of this post.
Keywords and Main Points, Episode #34
Chris started working the assembly line at Toyota, then became a production supervisor at both Toyota and a different Tier 1 auto supplier.
Focusing on the people is key, assuming most people want to do a good job.
What's the proper role of a “Lean Coordinator”?
What's the right role for a supervisor or a team leader? How do you make that transition?
“The same reason Lean succeeds is the same reason it fails…. leadership.”
26 min
November 18, 2007 Jim Huntzinger - Lean Accounting Summit
Episode #33 of the LeanBlog Podcast is the return of Jim Huntzinger, talking about the most recent Lean Accounting Summit. For more episodes or to give your feedback, please visit www.leanpodcast.org or www.leanblog.org. You can email me at [email protected]. Thanks for listening!
If you have feedback on the podcast, or any questions for me or my guests, you can email me at [email protected] or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN
(817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
26 min
November 18, 2007 Jim Huntzinger, Trends in Lean Accounting and the Summit
Episode Page
Here is LeanBlog Podcast #33, a new interview with Jim Huntzinger, the President of the Lean Accounting Summit. In this Podcast, Jim gives us an update on the recent Summit and talks about some of the latest trends in Lean Accounting.
26 min
November 09, 2007Norman Bodek on His Most Recent Lean Study Trip to Japan *
Show notes: https://www.leanblog.org/32
Remastered audio June 2021
LeanBlog Podcast #32 once again features our friend and frequent guest, Norman Bodek, noted lean author, consultant, and President of PCS Press. In this episode, Norman talks about his recent study trip to Japan and what he saw there. If you enjoy this podcast, I hope you'll check out the rest of the series by visiting the LeanBlog podcast main page.

Keywords and Main Points, Episode #32
Trip to Japan
The use of videotape to analyze the process to look for waste, with the employees
The purpose of standard work (and kaizen)
Going after waste relentlessly
People writing down that they make mistakes
Shingo said, “we make mistakes, but we don't want defects”
“Poka yoke” and error proofing
The use of automation and temporary labor
Norman — “how ROI, short-term thinking is killing America”
Norman is going on another study mission in April 2008 — go with him! Contact Norman through his website at pcspress.com about that
26 min
September 09, 2007David Meier on ’Toyota Talent,’ Standardization, and the San Antonio Plant *
Show notes: https://www.leanblog.org/31
Remastered July 2021
LeanBlog Podcast #31 is a discussion with David Meier, most recently the co-author of the book Toyota Talent, written with Dr. Jeffrey Liker.
In this podcast, we discuss the topics from Toyota Talent, including standardized work and how to use the methodology correctly. We also talk briefly about Toyota's new San Antonio plant. I love David's quote, “Standardization of work doesn't mean that everybody does it exactly the same way.” There will be an upcoming Part 2 of this discussion with David where we talk about upcoming books in the Toyota series, so stay tuned.
If you enjoy this podcast, I hope you'll check out the rest of the series by visiting the LeanBlog podcast main page at http://www.leanpodcast.org/.
Keywords and Main Points, Episode #31
How does Toyota turn the cliche of “people are our most important asset” into reality?
How to avoid standardizing for the sake of standardizing — how to decide WHAT to standardize and why
How did Toyota build upon the Training Within Industry program?
Why does Toyota look at work in such minute detail, breaking jobs down?
What are “key points” in a job breakdown sheet? Why is it important to explain why the key points are necessary? Does this tie to “respect for people”?
How does this process apply to jobs, such as nursing, that aren't repeatable 45 second assembly line cycles?
Does Toyota invest more time and effort into training new employees than other companies?
Blog post about Toyota, “frugal” versus “cheap”
“Standardiziaton of work doesn't mean that everybody does it exactly the same way.”
Talking about the new Toyota plant in San Antonio
39 min
August 12, 2007 Bob Emiliani, President the Center for Lean Business Management
LeanBlog Podcast #30 is an interview with Bob Emiliani, President the Center for Lean Business Management and author of the books Better Thinking, Better Results and Real Lean: Understanding the Lean Management System (Volume One) (and Volume Two). Before starting the CLBM, Bob had a long career at United Technologies, Pratt & Whitney and also has degrees in Mechanical Engineering and Chemical Engineering, as well as a PhD in engineering from Brown University.
Better Thinking, Better Results, which is now out in a 2nd revised edition, has a new epilogue about Wiremold, the subject of the book, and how they have moved away from Lean after their acquisition by another company. In this podcast, we’ll talk about why that happened and what others can learn from the story, in efforts to prevent the dismantling of even the most successful of Lean transformations. You can visit his website at theclbm.com. You can visit the page for this podcast at leanpodcast.org for links to Bob and his books, including the “Real Lean” series.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at [email protected] or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast. Vist www.leanpodcast.org for the LeanBlog Podcast page with all previous episodes.
23 min
August 12, 2007Bob Emiliani: An Update on What Happened with Lean at Wiremold *
Show notes: https://www.leanblog.org/30
Remastered July 2021
LeanBlog Podcast #30 is an interview with Bob Emiliani, author of the books Better Thinking, Better Results and Real Lean: Understanding the Lean Management System (Volume One) (and Volume Two). Bob had a long career at United Technologies, Pratt & Whitney and also has degrees in Mechanical Engineering and Chemical Engineering, as well as a PhD in engineering from Brown University.
Better Thinking, Better Results, which is now out in a 2nd revised edition, has a new epilogue about Wiremold, the subject of the book, and how they have moved away from Lean after their acquisition by another company. In this podcast, we'll talk about why that happened and what others can learn from the story, in efforts to prevent the dismantling of even the most successful of Lean transformations. You can visit the page for this podcast at leanpodcast.org for links to Bob and his books, including the “Real Lean” series.
Keywords and Main Points, Episode #30
Why did you update the Wiremold story and produce a second edition of your book Better Thinking, Better Results?
So what happened?
Why didn't Legrand value the Lean transformation that Art, his team, and the people of Wiremold did?
So it looks like Legrand made some mistakes.
What can we learn from what happened to Wiremold?
23 min

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Lean Blog Interviews: Real-World Lean Leadership Conversations features thoughtful, in-depth discussions with leaders, authors, executives, and practitioners who are applying Lean thinking in the real world.