We learn how to do Learning & Development in the organisations and sectors we work in but what is the experience like in the US Air Force and Elon Musk’s SpaceX? In this episode, I speak with Matthew Gjertsen, who has done both and learned some important lessons about what really works.
KEY TAKEAWAYS

• Good instructors and L&D professionals can identify the gaps and know how to fill them.
• If someone feels they are underpaid or not given the right tools to do the job L&D is not going to help.
• People learn to change the way they act by laying down new pathways in their brains.
• Changing and practising one aspect of behaviour is a highly effective way to move the ball forward.
• Use E-learning as a preparation for the next stage e.g., for on-the-job training. It is not the end game.
• If you use simulators build experiences that create an emotional reaction. How is explained in the episode?
• The more streamlined your learning is the better. Strip out anything that is not essential for that person´s job.
• Our brains are designed to learn things in context, so all learning needs to be contextual. Learning in the flow of work is an effective way to do that.

BEST MOMENTS
'It all comes down to behaviour… always ask what the behaviour is you are trying to change'
'You have to stack learning methods to really get the outcome. '
'The best document is no document… only create something when it must be created. Even then, always be trying to get rid of it. '
ABOUT THE GUEST
Matthew Gjertsen Bio
Matthew began his unique L&D career as a T-1 Instructor Pilot in the US Air Force and went on to become Training & Development Manager at SpaceX, where he was responsible for programs across the entire facility. Matthew is now owner of Better Every Day Studios and advisor to hearme.app.
GUEST RESOURCES
You can follow and contact Matthew via:
LinkedIn: https://www.linkedin.com/in/matthewgjertsen/
Website: https://www.bettereverydaystudios.com
VALUABLE RESOURCES
The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523
L&D Masterclass Series: https://360learning.com/blog/
ABOUT THE HOST
David James
David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 
As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.
CONTACT METHOD 

• Twitter:  https://twitter.com/davidinlearning/
• LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ 
• L&D Collective: https://360learning.com/the-l-and-d-collective/
• Blog: https://360learning.com/blog/
• L&D Masterclass Series: https://360learning.com/blog/