You Should Know

Loud Loyalty: The Manager’s Role in Building Trust and Engagement, Stacey Messier, GM of CIC New England


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Stacey Messier, GM of CIC New England, explores how workplace loyalty has evolved in the post-pandemic world. From meaningful conversations to high communication and transparency, Stacey explains the tools leaders can use to create loud loyalty. The discussion highlights the role of managers in cultivating trust and the influence of technology in spreading loyalty across teams.

In this episode, we look at loyalty, workplace, post-pandemic, meaningful conversations, relationships, constraints, job market, redefinition, managers, communication, transparency, technology, and social media.

Key Takeaways

  1. Workplace loyalty has shifted post-pandemic, with employees redefining what it means.
  2. Managers must create environments that prioritize trust, communication, and transparency.
  3. Relationships and meaningful conversations are the foundation for fostering loyalty.
  4. Limited job opportunities can strengthen an employee’s sense of loyalty.
  5. Technology and social media are key in promoting and spreading loyalty culture.
  6. Leadership choices and team prioritization directly impact employee loyalty.

  7. Chapters

    00:00 Introduction and Topic: Creating Loud Loyalty at Work

    03:17 Bringing Loud Loyalty to the Table

    09:03 Constraints and Creativity in Loyalty

    17:51 The Taboo of Talking Positively about Work

    20:10 Prioritizing the Right People for Loyalty

    29:23 Spreading the Idea of Loyalty Through Cross-Channel Content


    Connect with Stacey Messier here: https://www.linkedin.com/in/staceymessier/

    William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

    Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

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