Join Kate whilst she delves into the fundamentals of change management in the workplace. Using real-world examples, she highlights the importance of clear communication, team involvement, comprehensive training, and flexibility in managing change. Introducing the concept of the change equation to help leaders mitigate resistance, this episode is essential for CEOs, founders, and leaders who want to effect positive change and have their team members embrace new practices or elevate performance.

Episode Highlights

00:00 Introduction to Managing Change

00:41 Linda's Approach to Change

02:32 The Reality of Change in Business

03:06 Effective Communication Strategies

04:00 Involving Your Team in the Change Process

04:48 Training and Support for Change

05:13 Using Screen Recording Tools for Training

05:26 The Role of CRM Champions

05:45 Embracing Flexibility in Change Management

06:07 Announcing My New Book: How to Lead

06:35 The Importance of Empathy in Change

07:03 Celebrating Milestones and Maintaining Morale

07:40 Leading by Example During Change

08:09 Understanding the Change Equation

08:39 Steps to Reduce Resistance to Change

10:18 Collaborative Change Management

10:37 Wrapping Up: Key Takeaways on Managing Change

11:03 Closing Remarks and Call to Action

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Mentioned in this episode:

Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass