In this episode of 'How to Lead,' Kate Waterfall Hill explores why conflict feels so challenging and how we can reframe it into something that's actually useful. She provides practical advice on reframing conflict positively, resolving disputes effectively, and creating an environment where different perspectives can thrive.

Episode Highlights

00:00 Introduction to Conflict Management

00:39 Linda the Bad Manager: A Case Study

02:10 Understanding Conflict: Definitions and Perspectives

04:28 Why Conflict Feels Challenging

08:10 Practical Tools for Conflict Resolution

13:11 Preventing Conflict Through Proactive Leadership

14:09 Key Takeaways and Conclusion

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Mentioned in this episode:

Giving feedback that actually lands: Even when you’re up against it - https://www.waterfallhill.co.uk/masterclass