Speakernomics

Mastering Networking and Customer Insights with Harvey Mackay, CPAE

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In this special episode of Speakernomics, host Kenneth "Shark" Kinney sits down with the legendary author and hall of fame speaker, Harvey Mackay, CPAE to delve into the intricacies of networking, effective customer engagement, and the art of staying unpredictable in sales and persuasion.

In this session, Harvey will:

  • Emphasize the necessity of maintaining and nurturing an extensive professional network over time by regularly connecting through personalized outreach, such as calling on birthdays or sending relevant articles.
  • Introduce the Mackay 66, a comprehensive 66-question customer profile designed to help speakers understand and tailor their interactions with their audience on a more personal level.
  • Advocate the critical role of practice in honing one’s speaking abilities, stressing that "perfect practice makes perfect" and suggesting the use of coaches to unlock one's full potential.


    • Don’t miss this enlightening episode, where mastering the subtle nuances of customer engagement and networking is explored with insights that will elevate your professional speaking journey.


    **Take Advantage of Harvey's Offer!***

    Harvey is offering listeners of Speakernomics FREE access to his Harvey Mackay Academy! Get access by emailing [email protected] and let them know you listened to Harvey's episode!


    Special thanks to our sponsor, Leadership Books!

    Learn more about your ad choices. Visit megaphone.fm/adchoices

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    SpeakernomicsBy National Speakers Association
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