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Wouldn’t it be amazing if prospects actually saw you as the expert you are?
The problem is many small business owners don’t feel like their clients really see, value, and respect that work.
And this is a problem because not only does does it make it harder to close prospects, it creates all kinds of issues later that lead to projects running way over time and out of scope.
What you’re missing is authority.
And you don’t need a huge platform, a publishing contract, or to be speaking on podcasts or from stages to cultivate it.
This month, I’m going to give you a couple of strategies that you can use right now to build your expertise in the eyes of the world and your prospects so that you can command the prices you want, run profitable projects, and have more freedom and ease in your business and your life.
And in this episode, I’m unpacking the exact first strategy I teach inside No BS Agency Mastery, because it works even if you don’t have a big platform, a book, or a massive online presence.
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I’ve got a very special guest from all the way on the other side of the globe to talk about how to tell the right story to make your message stick, why storytelling is more important than ever, and how AI can help.
Gabrielle Dolan is a global expert and highly sought-after international keynote speaker and educator on strategic storytelling and real communication. Her clients include the Obama Foundation, Uber, EY, Accenture, VISA, Salesforce, Amazon and Vodafone.
In 2024 she launched the successful podcast Keeping it Real with Jac and Ral that was rated in the top 5% of video produced podcasts on Spotify.
Gabrielle is also the bestselling author of nine books. Her latest title, Story Intelligence. The Craft of Authentic Storytelling, Made Smarter with AI was released in November 2025.
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We all want quality leads in our pipeline.
But these days, a lot of experts tell me they’re having trouble getting leads. The thing is, I don’t think that’s actually their problem. All the visibility in the world won’t help you if your real issue lies somewhere else.
In this episode, I break down one of the biggest (and most expensive) mistakes I see smart, talented experts making: chasing more leads when the real issue is that their message, offer, or positioning just isn’t clear enough to convert the people they’re already talking to.
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This month, I’m talking about the major trends that I am seeing out in the world that are relevant to anyone whose business is selling their expertise.
And lately I’ve been noticing something everywhere I go — in masterminds, at events, in rooms full of marketers, founders, and even AI experts. In a world where AI can crank out polished content in seconds, human relationships are becoming the most valuable currency of all.
In this week’s episode, I’m breaking down a mega-trend I’m seeing right now — one that’s surprisingly old-school and wildly relevant if you sell your expertise:
Analog relationships are making a serious comeback.
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Welcome to 2026!
If you’ve felt like things are all over the place lately — especially if you run a service business online — you are not alone. The pace of change right now is enough to make anyone feel fried.
So to ring in 2026, I thought I’d spend January sharing some of my observations about larger trends in the business world, and how those are likely to impact small business owners, especially those selling their services and expertise, this year.
First up, let's talk about one of the biggest and most distracting trends for business owners right now: AI.
I’m not saying AI is a trend that’s going to die anytime soon, or ever. But I see too many business owners distracted with AI, trying to make it work and failing to actually grow their business.
So let’s dig into what AI is actually going to be useful for, and where it can just be another shiny object that doesn’t move the needle for your business.
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Molly Godfrey is someone who I got connected to through our amazing No BS Agencies Mastery community. I have now personally worked with her, and she has shared her absolutely golden insights into content strategy with our community.
She’s just too good and too valuable to not have on the podcast. You’re going to learn so much from Molly about how to make LinkedIn work for your service-based business.
Molly Godfrey is a viral content creator and LinkedIn strategy evangelist. She successfully scaled her first online business in the coaching space to multiple six figures all from the power of writing online. Now she works 1:1 with founders of service based businesses to help them turn their LinkedIn presence into an effective business development and lead generation tool.
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I have a very special holiday treat for you!
I am sharing my full conversation with Seth Godin from our No BS Agencies in-person retreat back in May 2025.
Listening to Seth can really change the way you see your business and he shared so much wisdom and knowledge during this chat. I know you’re going to get so much out of it. We’re still talking about it regularly inside Mastery seven months later!
Seth Godin is an author, entrepreneur, and most of all, a teacher. In addition to launching one of the most popular blogs in the world, he has written 21 best-selling books, including The Dip, Linchpin, Purple Cow, Tribes, What To Do When It's Your Turn (And It's Always Your Turn), This is Marketing, and This is Strategy. Though renowned for his writing and speaking, Seth also founded two companies, Squidoo and Yoyodyne (acquired by Yahoo!). He is credited as the inventor of email marketing (the good kind) and has given five highly popular TED talks.
By focusing on everything from effective marketing and leadership, to the spread of ideas and changing everything, Seth has motivated and inspired countless people around the world.
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A lot of us are feeling uncertainty heading into 2026.
As humans, we like certainty. We want to feel like we have control over our lives. Not knowing what’s coming can be scary as hell.
Things are all over the place right now, politically, economically, you name it, and if that’s making it feel extra hard to be a business owner right now, that’s fair and your feelings are valid. But we’re not in a full-on apocalyptic collapse, which means we do have the opportunity to put ourselves in the best possible position to make sales, even when some clients are feeling hesitant.
Today, I want to talk about how I’m approaching all this uncertainty, and share some thoughts on where to double down when everything feels up in the air.
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I want to make the case for building your authority as essential to surviving and thriving as AI tools become more and more prevalent and sophisticated. Your ability to think and communicate critically and strategically is what will continue to set you apart from everyone else.
How you communicate and build your authority in online spaces is also rapidly changing, and as much as I hate to say it, I don’t have a magic bullet answer for you. So rather than pretending I know what’s coming and how to respond, I’m going to share how I’m approaching authority building strategy for now and the foreseeable future, knowing the tactics can and will change, but that authority is more vital than ever.
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What does it really take to become an authority in your space?
If you’ve ever wondered why building authority feels slow, confusing, or downright impossible sometimes, this episode is going to feel like a deep exhale.
In this first installment of a two-part mini-series, I’m pulling back the curtain on my 10+ year journey of building authority — what worked, what didn’t, what took way longer than I expected, and the uncomfortable truths I’ve learned from teaching authority to hundreds of business owners.
And yes… some of it might be hard to hear. It was hard to say. But it needs to be said.
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