When you think about toxic employees, you have to first consider how they become a problem in your clinic. This week, Brian talks about the red flags to spot toxic employees as well as how to avoid hiring them in the first place with our five phase hiring system.

Episode at a glance:

• Understand how to recruit and hire the best with the five phase hiring program - starting with the ad that you write, reviewing resumes and screening each candidate with a phone screen to learn about them - don't sell them on the position.
• Your role as the CEO is to lead, educate, and motivate.
• Toxic clinical employees can be spotted when they start talking about money, or when they step outside their lane.
• The status sheet establishes the package for employees as well as the what the performance expectations are for them to provide.
• 10 minute meetings with your staff each month helps to ensure they feel enriched, validated and acknowledged.

Learn more about how we can get you to the top 10% in physical therapy private practice 

 

When you think about toxic employees, you have to first consider how they become a problem in your clinic. This week, Brian talks about the red flags to spot toxic employees as well as how to avoid hiring them in the first place with our five phase hiring system.

If you’re wondering when you should open your first practice, the answer is now. Now is the best time. Why? Well, the fourth quarter is a great time to get the ball rolling because quarter 2 is when most areas around the nation have the greatest upswing. Plus, when you have the mindset to jump in, just go for it. Your purpose and your value is measured by your ability to follow-through. Keep those promises to yourself. This week, we’re talking about what it takes to set your self up for success and how to create on the vision you have for your own private practice. 

Episode at a glance:

• It takes about 90 days to get your practice opened - 95% of the startups that we work with break even in the first 90 days.
• The number one challenge in business is managing personnel - learn the power of acknowledgement and validation. 
• Effective communication is not just getting your thoughts out as much as it is bringing about total understanding through listening and duplicating.
• Know the expectations of others, setting the statistics that measure the expectations and how to measure them each week. 
• Find a mentor to help you - the best professional athletes all have coaches to help them be successful.

Learn more about how we can get you to the top 10% in physical therapy private practice 

 

If you’re wondering when you should open your first practice, the answer is now. Now is the best time. Why? Well, the fourth quarter is a great time to get the ball rolling because quarter 2 is when most areas around the nation have the greatest upswing. Plus, when you have the mindset to jump in, just go for it. Your purpose and your value is measured by your ability to follow-through.

This week, we’re chatting with Heidi Jannenga, PT, DPT – co-founder and president of WebPT. She’s talking with Brian about changes in the Physical Therapy industry and challenges that outpatient rehabilitation therapists face and why understanding the regulatory changes is so important. Brian and Heidi also talk about how owners can remain competitive in private practice as well as why being forward-thinking and transparent is essential to great leadership. Listen in for a great discussion! 

Episode at a glance:

• Why private practice owners need to know who their real competition is and how to acquire patients based on the market and regulatory environment.  
• Owners need to stop chasing what others have done and be forward-thinking. 
• Really hard decisions are often the right decision 
• Heidi shares a few statistics that show the change in access to care and how technology plays into this. 
• Why avoiding burnout among clinicians and owners is so important to protecting and changing the future of the Physical Therapy industry.

Learn more about how we can get you to the top 10% in physical therapy private practice 

 

As you know, if you’ve been listening to our podcast for a while, you know that one of our main purposes is to enhance and support the APTA/PPS to bring about more positive change for the wellbeing of our profession. This week, we’re talking with a special guest discussing how (and why) you should get involved with PPS/APTA. Cristina Faucheux, PT is vice president/co-owner of Moreau Physical Therapy in Lousiana. She has been involved in the LAPTA as state government affairs chair since 2012 and was involved in the campaign to achieve direct access in Lousiana. This week, Brian and Cristina talk about the importance of advocating for the profession, how to get involved and what some of the important things PPS and the APTA do for private practice owners.

Episode at a glance:

• What the Government Affairs Committee does for PPS and how they make recommendations for how issues private practice owners and their patients.
• Key contacts are crucial to helping educate legislators and their staff members on how issues impact private practice owners/the physical therapy profession.
• When you have meetings or make calls, or write letters, talk about the real people that these cuts impact. 
• More owners are getting more patients from direct access, it's important to learn how to market direct to consumer because of this trend.
• How to Get Involved with PPS
• PPS Conference Information
• WebPT Webinar on Medicare Compliance
• What is a Patient Care Representative

 

Do you know the cost of doing business? If you don’t, you are the effect of what you don’t know. No, you didn’t go to finance school, but the finance lines are still the most important division in your practice. By knowing the cost of doing business we mean, the profit margins, the cost per visit, etc…

This week Jon Repka from Paro is joining us to talk about finance lines and about what you don’t know. Paro is a financial services firm that has highly vetted financial professionals in an amazon-style fashion with a specific division that works with private practice owners like yourselves.  

Episode at a glance:

• Step one is understanding per unit economics - profitability per service/per hour. If you don’t know this, chances are your financial systems weren’t set up correctly. 
• Bookkeeping should also drive the front end of your strategy - the services and marketing of said services and who you market to. 
• In bookkeeping - variance, P&L (profit & lost statement) and balance sheet are the three most important reports 
• If you evolve into the hybrid model, you need to have the ability to look at in-network versus out of network business and look at everything on a consolidated basis, a solid bookkeeper can do that in their sleep.