RevLabs by PriceLabs

What does a revenue manager actually need to watch when they’re responsible for hundreds, or thousands, of properties?

In this RevLabs Masterclass, Kyle Driskell is joined by Valerie Clagett, Senior Director of Revenue at AwayDay, and Jennifer Talbert, Chief Revenue Officer at Avari, to unpack how the revenue manager’s role is changing.

They get into how experienced revenue teams identify problems before they become urgent, understand different booking windows across a portfolio, use AI without removing human judgment, and know when to step in and adjust their pricing strategy.

You’ll learn how to:

• Spot “yellow flags” before they become revenue problems
• Use pickup, pacing, and market performance to decide where to focus
• Understand booking windows across different property types and seasons
• Use AI to surface opportunities without handing over the strategy
• Work across operations, marketing, channels, and owner relations to improve performance

Whether you manage 100 listings or 1,000, this conversation will help you spend less time reacting to every property and more time identifying what actually needs your attention.

To learn more, visit https://hello.pricelabs.co/enterprise/

Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d

Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

What actually makes a vacation rental luxury?

For Rachel Alday, Co-Founder of Abode Luxury Rentals, it isn't simply the price of the home, the view, or the amenities. It's the level of care surrounding the entire experience.

In this episode of RevLabs, Rachel joins Kyle Driskell to share how she and her husband Rob grew Abode from a business run around their kitchen table into a luxury vacation rental company managing around 200 properties across 3 cities.

They get into what that growth has taught Rachel about hospitality, leadership, company culture, owner relationships, and revenue management, including why the moments when something goes wrong can become some of the best opportunities to build trust.

They also discuss:

• What separates true luxury hospitality from simply managing an expensive property
• Why Abode creates a unique story, or “Abode Lore”, around every home
• How company culture became critical as the business scaled
• How to turn guest and owner problems into opportunities to build stronger relationships
• Why revenue conversations can be particularly difficult with luxury homeowners

Whether you manage 100 or 1000 listings, you’ll walk away with a sharper understanding of what it takes to scale without losing the service, trust, and relationships that make a hospitality business stand out.

To learn more, visit https://hello.pricelabs.co/enterprise/

Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d

Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

The same pricing strategy won’t work for every property, market, or booking channel.

In this episode of RevLabs Insider, Kyle Driskell sits down with Giovanna Conte, Solutions Consultant at PriceLabs to unpack what changes when you manage revenue across different European markets, channels, and property types.

They get into how Booking.com guests behave differently, why hotels and short-term rentals need different approaches to inventory and occupancy, and why operators need to look beyond location when segmenting their portfolios.

They discuss:

→ Booking.com vs Airbnb booking behavior

→ Promotions, discounts, and price sensitivity on Booking.com

→ Revenue management for hotels vs single-unit STRs

→ How to segment portfolio data more effectively

→ Why booking pickup is one metric worth watching

The big takeaway? Don’t treat everything the same. Your market is changing, your guests are changing, and your revenue strategy needs to move with them.

To learn more, visit https://hello.pricelabs.co/enterprise/

Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d

Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

Most revenue teams don't have a data problem. They have plenty of dashboards, reports, and metrics. The problem is what happens next.

In Episode 2 of The Revenue Playbook, Kyle Driskell sits down with Heather Richer, Founder of Richer Logic, to break down what a productive weekly revenue meeting actually looks like, and how to turn it from a reporting exercise into a decision-making tool.

They cover:

• What to review every week and what not to get distracted by
• Why comparing performance to the market matters more than blindly chasing last year's numbers
• How to look at your portfolio both top-down and property-by-property
• When Marketing, Operations, Distribution, and Reservations should join the conversation
• Heather's framework for building a better revenue meeting from scratch

Whether you manage 100 properties or 500, the goal isn't to leave your revenue meeting knowing more. It's to leave knowing what you're going to do next.

To learn more, visit https://hello.pricelabs.co/enterprise/

Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d

Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

Most revenue teams have more dashboards than they've ever had — and fewer decisions to show for it.

James Fothergill is Director of Revenue Management at Forge Holiday Group, the UK holiday-letting business behind Sykes Holiday Cottages and Forest Holidays. Between the two brands, Forge prices and manages more than 25,000 owner properties and 700 owned lodges, sending over 2.5 million guests on holiday every year.

In this episode of RevLabs, host Kyle Driskell, Manager of RM Partnerships at PriceLabs, sits down with James to break down the four things that actually create competitive advantage once everyone has access to the same pricing tools and distribution channels, and why most of it comes down to decision quality, not technology. James shares Forge's specific filter for deciding what to build in-house versus rent from a partner, how the business keeps 20+ regional brands feeling local while running one centralized platform, and where AI is already changing the job for both head office and frontline account managers.

Key Takeaways:

• Why "everyone measures everything and decides nothing" is the most common failure mode in revenue teams
• Forge's test for whether to build a capability in-house or buy it off the shelf
• How AI is reducing the cost of data analysis, and putting insight directly into the hands of people who can act on it
• Why owned demand compounds and rented demand doesn't
• What actually differentiates a 25,000-property portfolio from local competitors

To learn more, visit https://hello.pricelabs.co/enterprise/

Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d

Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

Shoulder season demand is softer. Occupancy starts slipping. And the instinct is often simple: lower the price.

But pricing is only one part of the equation.In this RevLabs x RSU Masterclass, Kyle Driskell is joined by Jay Whiteley, VP of Revenue & Commercial at VueStay Vacations by Casago, and Uvika Wahi, Editor at RSU by PriceLabs, to unpack what actually drives shoulder season performance.

They discuss why today’s shoulder-season traveler looks different, how revenue, marketing, distribution, and operations need to work together, and why seemingly smart decisions can hurt profitability when teams make them in isolation.

You’ll learn:

✔ What to review immediately after peak season

✔ Why “price is the output, not the input”

✔ How discounts, OTA promotions, fees, and marketing can accidentally stack against you

✔ How to communicate performance and strategy before owners start shopping around

If your shoulder season strategy begins and ends with lowering rates, this conversation will give you a much bigger playbook.

To learn more, visit https://www.pricelabs.co

Thinking of giving it a try?Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

Check out our reviews on Capterra - https://www.capterra.com/p/158348/PriceLabs/

In highly seasonal short-term rental markets, you don’t get unlimited chances to hit your revenue goals. Once your highest-demand weeks are gone, they’re gone.

In this episode of RevLabs by PriceLabs, Kyle Driskell sits down with Giovanni Molinari, Co-Founder and Revenue Manager at eStay, which manages hundreds of properties across Sardinia, Italy, one of Europe’s most seasonal tourism markets.

They break down how revenue strategy changes when a few critical months can make or break your year, and why successful seasonal revenue management goes far beyond adjusting prices.

✅ You’ll learn how to:

• Prepare your pricing strategy months before peak season begins
• Use booking pace and demand signals to know when the market is shifting
• Avoid selling your highest-value dates too early or too cheaply
• Adjust your strategy between peak, shoulder, and low seasons
• Use dynamic cancellation policies to protect revenue and capture last-minute demand

Giovanni also explains why pricing is only one piece of the revenue management puzzle, and why every date’s value can change faster than most operators expect.

Whether you manage properties in a highly seasonal destination or simply deal with major swings in demand throughout the year, this conversation will help you think differently about pricing, availability, cancellations, and risk.

To learn more, visit https://hello.pricelabs.co/enterprise/

Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d

Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

Welcome to The Revenue Playbook, a new recurring series on RevLabs by PriceLabs, featuring Heather Richer, Founder of Richer Logic. Each episode tackles one strategic revenue management challenge facing today's vacation rental operators and provides practical frameworks you can apply to your own business.

In our first episode, we dive into a question many operators ask when performance starts to slip: "Is my pricing tool the problem?" Heather explains why the answer is often much bigger than software. From setting the right goals and configuring your tech stack to understanding market data, automation, and business processes, this conversation reveals what truly separates high-performing revenue teams from everyone else.

In this episode, you'll learn:

✅ How experienced revenue managers diagnose performance issues before changing prices

✅ Why software configuration, not just the software itself, is your competitive advantage

✅ Common mistakes operators make when relying too heavily (or not enough) on automation

✅ Why human expertise and strategic thinking remain essential in the age of AI

Whether you're managing 100 or 1000 vacation rentals, this episode will help you think beyond pricing and build a stronger, more effective revenue management strategy.

To learn more, visit https://hello.pricelabs.co/enterprise/

Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d

Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

AI isn't replacing property managers. It's removing repetitive work so you can spend more time making better decisions.

In this practical RevLabs x RSU session, Thibault Masson and Uvika Wahi walk through four AI workflows that vacation rental managers can implement today, without needing to be technical.

In this webinar you'll learn:

✅ How to make your direct booking website more visible in ChatGPT, Claude, and other AI search tools

✅ How to connect PriceLabs with Claude, ChatGPT, or Grok using the MCP AI Connector to analyze pricing, build dashboards, and answer portfolio questions in natural language

✅ How to create an AI-powered "property brain" with NotebookLM that instantly answers operational questions using your own SOPs and documents

✅ How to build a reusable AI design system that generates owner reports, presentations, PDFs, and marketing assets that always stay on brand

Whether you manage 100 listings or 1,000, these workflows can save hours every week while helping your team make faster, more consistent decisions.

To learn more, visit https://hello.pricelabs.co/enterprise/

Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d

Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up

Two listings. Same market, same pricing strategy. One scores 9.9/10 in ranking. The other barely clears 6.9. The difference isn't price, it's what OTA algorithms actually reward: accurate, high-quality listing content.

In this session, Kyle Driskell walks through PriceLabs' Listing Optimizer tool and what it reveals across real property case studies — from a top-ranked Myrtle Beach rental to a Chicago studio getting buried in search. Only 9% of listings currently have high-quality content, yet properties with optimized content are 38% more likely to outperform their market. This episode shows exactly where the gaps usually hide: titles, photos, descriptions, and the amenity boxes hosts forget to check.

Key Takeaways:

• Revenue management goes beyond pricing — visibility and merchandising matter just as much
• Only 9% of listings have high-quality content
• Primary photo choice can make or break click-through
• Missing amenity checkboxes can quietly hurt algorithmic ranking

To learn more, visit https://hello.pricelabs.co/enterprise/

Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1dThinking of giving it a try?

Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up