Katrina Whitehair, a former practice administrator turned aesthetic practice consultant, shares her essential strategies for creating value and making meaningful changes in a practice.

Katrina and Robin cover:

• Why keeping great talent is just as important as patient retention
• How aligning missions should start right at the interview stage
• The importance of clear values and a mission statement for long-term success
• Why practice administrators are the unsung heroes of the industry
• The risks of not investing in staff education
• How administrators can support providers by offering meaningful help and structure
• The dangers of not automating key processes
• Why consulting services aren’t worth the investment if you're not ready to embrace change

About Katrina WhitehairKatrina Whitehair is a former practice administrator and current aesthetic practice consultant with over 18 years of experience in the aesthetic medicine and ophthalmology fields. In her current role at BSM Consulting, she provides support to medical aesthetic practices, helping them improve efficiency, expand, and succeed.

Links

Learn more about BSM Consulting

Connect with Katrina on LinkedIn

Host
Robin Ntoh, VP of Aesthetics
Nextech

Guest
Katrina Whitehair, Consultant
BSM Consulting

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.

With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.

Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.
Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.

Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.

Let's embark on this transformative journey together where beauty meets business.

About Nextech

Industry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ 

Follow Nextech on Instagram @nextechglow