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In this episode, Michael Doherty helps you prepare for the busy spring season! Michael says to ensure all shop equipment, such as lifts and alignment racks, are serviced and certified to avoid downtime. He also shares insights on creating a team-oriented environment where service advisors and technicians go above and beyond for clients by checking for recalls and offering personalized service.

00:00 Essential Shop Maintenance Practices

04:01 Proactive Mindset: Essential Everywhere

06:46 Embrace Transparent Vehicle Inspections

10:31 Check Vehicle Recall Status

14:27 "Helping Clients is Everyone's Job"

17:09 "Prioritizing Client Care"

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Don't forget to tune into The Weekly Blitz with Chris Cotton on your favorite podcast platform for more tips and tricks on managing your auto repair shop. If you're interested in auto shop coaching or our NEW service advisor coaching program, TOUCH HERE!

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