I feel as though this question is constantly on the mind of owners. It is a question born from a desire to have a well trained staff that makes the quality of the work more consistently great, as well as a desire to be an effective trainer and have the staff "get it" quickly. Throw in a little bit of owner insecurity as they are learning all this stuff themselves too, and you get a recipe for miscommunication, assumption, and frustration that seems to be in the background of the question.

Trouble is we often will default to assuming that the manor and amount of training we are doing is surely not the issue, and instead the issue lies with the staff. Truth is a little less straight forward.

Today on Shift Break we will be talking about how long you should expect to train staff, and how to know that you have truly put in a good and appropriate amount of planning, structure, and effort before seeking to address the one being trained.

Related episodes:

• Insecurity in Management
• SHIFT BREAK: Evil Owners and Lazy Baristas
• 330 : Establishing Systems in Your Coffee Shop
• 506 : Critical Workflows Every Coffee Shop Needs
• 496: Hard Decisions and High Standards
• 235 : 4 Tips for Training your Staff
• 339 : What Good Barista Training Produces
• SHIFT BREAK: Respecting Your Barista's Professional Boundaries
• Reasonable Expectations

INTERESTED IN CONSULTING AND COACHING?

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email 

[email protected]

of book a free call now: 

https://calendly.com/chrisdeferio/30min 

 

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