This is Day 2 of the Learn Like a Lobster skill sprint, and today Helen and Sarah focus on one of the hardest - and most important - career skills: how to give and receive tough feedback. Learning doesn’t just happen after the difficult moment has passed - some of the most powerful development happens while things feel uncomfortable. In this episode, Helen and Sarah explore how to learn in the hard moments — particularly when feedback feels awkward, emotional, or risky.

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⏱️ Timestamps

(00:00) Lobsters grow in hard moments

(02:00) The fear of asking, giving & receiving feedback

(08:15) The “say the hard thing” framework

(05:55) Organisational silence

(06:54) A real feedback conversation

(09:12) Inspiration & 24hr action

🎯 What You’ll Learn

• Why tough feedback moments are powerful learning opportunities
• A practical framework for navigating difficult conversations
• How speaking up unlocks learning for individuals and teams

📚 Resources Mentioned

• Say the Hard Thing Scenario Planner - https://www.saythehardthing.ai/
• Margaret Heffernan on Organisational Silence - https://heffernanm.substack.com/p/the-silence-is-deafening
• Sophie Williams on challenging the unquestionable - https://www.amazingif.com/listen/progression-with-sophie-williams/
• Learn Like a Lobster Profiler: https://www.learnlikealobsterprofiler.com/

For questions about Squiggly Careers or to share feedback, please email [email protected]

More ways to learn about Squiggly Careers:

📩 Download our free career tools: https://www.amazingif.com/toolkit/

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📚 Read our books: The Squiggly Career and You Coach You: https://www.amazingif.com/books/

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