Social Currency with Sammi Cohen

By Social Currency

On Social Currency, Sammi Cohen unpacks the stories that are shaping business, culture and the intersection of the two. From boardrooms to Instagram trends, Sammi speaks with business leaders to conne... more

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The podcast currently has 124 episodes available.

Best of Social Currency with Sammi Cohen

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Number 1: Jim McKelvey (Square) on Beating Amazon, The Innovation Stack and Fixing FDA Drug Trials
How does a scrappy startup beat Amazon when Amazon copies your product, undercuts your price and slaps its own name on it? According to Square co-founder Jim McKelvey, you don't. Except, once in a while, someone does. This week Sammi revisits one of her favorite conversations ever recorded for Social Currency: her sit-down with Jim McKelvey, the artist-turned-entrepreneur who co-founded Square (now Block) with Jack Dorsey. Jim opens with the story of how he once stripped down in a trade association's office just to get a meeting, and explains why getting someone's attention is always the real first step in any pitch. He breaks down why he intentionally designed Square's original card reader to work poorly, and how that "flaw" turned millions of small business owners into free advertisers for the brand. Then, Jim tells the almost unbelievable story of how Square survived Amazon's attempt to copy and kill its business with Amazon Register, why he studied history to understand how rare that survival really was, and how a conversation with Southwest's Herb Kelleher led him to write his book, The Innovation Stack. Jim also opens up about his years as an independent director of the Federal Reserve Bank of St. Louis, what he learned living through zero interest rates, the pandemic and the Silicon Valley Bank collapse, and how the role reshaped his politics. Plus, he explains why his media venture Invisibly failed to save journalism despite cracking the monetization problem, and details his newest venture, Fast Trials, an attempt to slash the cost of FDA drug trials so more life-saving drugs can make it to market. Follow Sammi Cohen on Instagram Subscribe to the Social Currency newsletter Read Jim McKelvey's blog and check out his book, The Innovation Stack Here's What Sammi Covers with Jim: 00:00 Jim McKelvey's Social Currency 02:03 Why Sammi Is Revisiting This Episode 05:09 The Striptease That Landed a Six-Figure Deal 08:00 Why Getting Attention Comes Before Any Pitch 11:01 Why the Square Reader Was Designed to Not Work Well 14:23 Respecting Your Audience's Attention 17:56 Why Jim Doesn't Use Social Media 19:00 The Power of the Pause 20:22 The Real Origin Story of Square 24:32 How Square Survived Amazon's Attempt to Kill It 28:04 The Commandment From Herb Kelleher That Became a Book 32:11 Why the Rules of Innovation Are Different 36:27 The Hardest Part of Doing Something New 37:28 Serving as an Independent Director of the Federal Reserve 40:22 What the Fed Taught Jim About Political Neutrality 42:19 The Allergic Response to Ideas That Don't Fit 43:22 Why Invisibly Failed to Save Journalism 47:04 The Monetization Model That Actually Worked 49:26 Jim's New Venture: Fast Trials 54:31 Advice for Building in Regulated Industries 58:08 Jim's Don't-Do List 59:48 Social Currency Corner: Tipping Culture 01:02:20 A Listener Question on the Future of Fintech Learn more about your ad choices. Visit megaphone.fm/adchoices
September 15, 20261h 8min
Number 2: Van Leeuwen vs. Rebel: The $24 Million Ice Cream Copycat Lawsuit
A federal judge just ordered an ice cream company to hand over nearly $24 million because their pint looked a little too much like someone else's. Today, Sammi breaks down the case of Van Leeuwen versus Rebel Creamery, a lawsuit that is about way more than ice cream. She explains how Van Leeuwen's pastel packaging, designed by the firm Pentagram in 2016, became one of the most valuable assets in the company's business and helped drive a nearly 50% jump in sales velocity. Then she unpacks how keto ice cream brand Rebel launched with strikingly similar packaging, despite a buyer warning them beforehand that it looked like a ripoff. Sammi digs into the legal concept of trade dress, which protects the overall look and feel of a product rather than any single design element, and explains why the court sided with Van Leeuwen. She also covers the idea of "reverse confusion," why Rebel's missing design paperwork sank their case, and how the judge's finding of bad faith unlocked a massive damages award under the Lanham Act. Finally, Sammi shares why this case matters for every founder and brand builder today: in an age where AI can replicate any aesthetic instantly, the real competitive advantage isn't the look itself, it's being able to prove you own it. Follow Sammi Cohen on Instagram Subscribe to the Social Currency newsletter Here's what Sammi covers today: 00:00 The $24 Million Ice Cream Lawsuit 00:59 Partner Message: Mercury 02:16 Van Leeuwen's Origin Story 02:44 The Pentagram Packaging Redesign 03:34 How the Design Became the Brand 03:50 Enter Rebel Creamery 04:17 The Wegmans Warning 05:00 Van Leeuwen Files Suit 05:25 What Is Trade Dress? 06:06 Proving Consumer Confusion 06:46 The Concept of Reverse Confusion 07:10 The Paper Trail That Won the Case 07:46 Rebel's Missing Evidence 08:25 The Judge's Bad Faith Ruling 08:34 The Good Faith Remote User Defense 09:10 How Rebel's Profits Became the Damages 09:50 The $23.8 Million Verdict and Redesign Order 10:16 Partner Message: Mercury 11:26 Why Provable Ownership Matters in the AI Era 11:47 The Founder's Takeaway 12:30 How to Show Social Currency Some Love Learn more about your ad choices. Visit megaphone.fm/adchoices
September 09, 202615min
Number 3: Chili's Comeback, Decoded
Chili's now goes through 65 million pounds of mozzarella a year, up from just 12 million four years ago. The reason traces back to a single TikTok video of a cheese pull that quietly turned a decade-old menu item into one of the biggest comeback stories in restaurant history. Today, Sammi breaks down exactly how Chili's pulled off what one analyst called the best turnaround in restaurant history. She digs into the operational fixes nobody saw coming, from a shrimp-counting ritual that wasted hours of labor every day to a salt shaker redesign that cut seasoning time by more than 80 percent. She also traces how CEO Kevin Hochman, who came from Procter & Gamble and Yum Brands, rebuilt the kitchen experience from the inside out while his marketing team leaned into the viral moment instead of manufacturing one. Then, Sammi unpacks the marketing engine behind the comeback, including the Triple Dipper's rise from a forgotten combo platter to 16 percent of total sales, the launch of Nashville Hot Mozzarella, and nostalgia plays like the Boyz II Men jingle and the Margarita of the Month program. Finally, she reveals the number buried in Chili's most recent earnings report that complicates the celebratory headlines, and what it means for the road ahead, including the struggles at sister brand Maggiano's Little Italy. Go check out the incredible Fast Company article on Chili's comeback: https://www.fastcompany.com/91549042/chilis-comeback-restaurant-retro-redesign Follow Sammi Cohen on Instagram Subscribe to the Social Currency newsletter Here's What Sammi Covers Today: 00:00 Chili's Mozzarella Explosion 01:30 Sammi's Intro to the Story 01:40 How Far Chili's Had Fallen 02:20 Kevin Hochman Takes Over 02:50 "Marketing Brings Them In, Ops Brings Them Back" 03:13 The Listening Tour That Started It All 03:29 The Shrimp-Counting Fix 03:54 The Ordering Glitch Costing 15 Plates a Night 04:15 The iPad and Wi-Fi Overhaul 04:33 The Salt Shaker Fix 04:53 Cutting the Menu and Adding Staff 05:13 Reformulating the Food 05:41 The Viral Cheese Pull Video 06:17 The Triple Dipper's Sales Surge 06:57 The Launch of Nashville Hot Mozzarella 07:30 Nostalgia Marketing: Boyz II Men and Margarita of the Month 08:05 The Three for Me Deal and "Value Theater" 08:24 The Numbers Behind the Comeback 09:11 Rolling Out the Retro Redesign 09:19 The Number That Complicates the Story 09:36 Why Traffic Is Actually Down 10:00 Maggiano's Little Italy Struggles 10:24 What's Next for Chili's 11:27 How to Show Social Currency Some Love Learn more about your ad choices. Visit megaphone.fm/adchoices
August 25, 202617min
Number 4: Peter Semple (Depop) on Scaling Beyond Gen Z, the CMO to CEO Pipeline, and the eBay Deal
Peter Semple is CEO of Depop, the fashion resale marketplace that became one of Gen Z's most influential shopping platforms and completely changed how a new generation thinks about secondhand fashion. Peter joins Sammi to break down how Depop built a community-first brand, why the company made the surprising decision to eliminate seller fees, and what it takes to scale beyond Gen Z without losing cultural relevance. They also discuss why Peter wants Depop to become the "Nike of resale," the future of AI-powered shopping, and what the recently announced $1.2 billion acquisition by eBay means for the next chapter of the business. Plus: why Depop keeps showing up cultural moments (from rap lyrics to SNL), and what happens when superfans become employees. Follow Sammi Cohen on Instagram Subscribe to the Social Currency newsletter Follow Peter and Depop Here’s What Sammi Covers with Peter: 00:00 Peter Semple’s Social Currency 02:14 Partner Message: Mercury for Personal03:36 From Copywriter to CEO05:49 What Google Creative Lab Taught Him About Brands08:04 Leaving Google for a Startup10:13 How Sneakers Led Him to Depop11:58 Why Depop Hires Its Own Users 14:34 Partner Message: Rula 15:49 Partner Message: Mercury for Business17:08 The Mindset Shift From CMO to CEO20:07 How Depop Scales Without Losing Gen Z24:25 Building the “Nike of Resale”26:01 Why Depop Eliminated Seller Fees29:13 The Power of Circular Fashion 30:06 Partner Message: Bilt 31:07 Partner Message: Shopify32:22 Why Brands Should Earn, Not Chase, Cultural Relevance35:10 From SNL to Rap Lyrics: Becoming Part of Culture38:06 What the $1.2 Billion eBay Acquisition Means42:13 Can Sustainability Beat Fast Fashion?45:20 Why Shopping Should Feel Like a Treasure Hunt46:56 How AI Is Changing Fashion Resale50:03 Will AI Change How We Discover Products?52:38 Depop’s Competitive Advantage55:00 The Secret Behind the Name “Depop” Thanks to Our Sponsors! Mercury: mercury.com Rula: rula.com/socialcurrency Bilt: joinbilt.com/socialcurrency Shopify: shopify.com/socialcurrency Learn more about your ad choices. Visit megaphone.fm/adchoices
June 23, 20261h 11min
Number 5: Listener Grab Bag: Career Risks, Leaving Corporate, and Building in Public
This episode is a little different. Instead of a deep dive, Sammi turns the mic around and answers your questions—from career risks and leaving corporate to building a business, growing an audience, and figuring out what to keep private in a “build in public” world. She shares the unconventional bet that changed her career (starting on TikTok when people thought it was a “teen dancing app”), why she believes the best way to escape the corporate rat race is to test ideas on the side, and the fears that held her back longer than she wishes. Sammi also breaks down how to actually grow on social media (without burning out), what people don’t tell you about running a podcast, and the surprising lesson she learned after interviewing the founder of Juicero—and why every business story has more than one side. Follow Sammi Cohen on Instagram Subscribe to the Social Currency newsletter Here’s what Sammi covers today: 00:00 A Different Kind of Episode 01:29 How to Escape Corporate 04:39 The Fear that Kept Sammi in Corporate Too Long 05:29 How to Grow on Instagram 07:23 What Nobody Tells You About Podcasting 09:23 A Found Story That Changed Sammi’s Perspective 10:49 What to Keep Private When Building In Public 12:00 The Question Sammi Can’t Answer Yet 12:36 Sammi’s Plan B 13:11 Is USC Worth It? 14:07 Dream Podcast Guests Learn more about your ad choices. Visit megaphone.fm/adchoices
March 27, 202617min