The Art of Charm

Steve Herz | Why Critical Feedback is Important and How to Ask for It


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In today’s episode, we cover critical feedback and how to ask for it with Steve Herz. Steve is President of The Montag Group, a sports and entertainment talent and marketing consultancy, and a career advisor to CEOs, lawyers, entrepreneurs, and young professionals.


Critical feedback is important for our growth, but asking for it and receiving it can be challenging because people who care about us are generally hesitant to tell us anything negative about ourselves, so what can we do to get the feedback we need to improve?


What to Listen For

  • Why is critical feedback important to our growth and success, and how can we get better at receiving it?
  • What can you do to get the feedback you need to grow in a culture where people seem to coddle each other out of fear of how you might respond to critical feedback?
  • How do you ask for feedback in such a way that allows people to feel comfortable offering critical feedback rather than just saying something to make you feel good?
  • How much of your success is determined by your proficiency versus your ability to connect with others?
  • What steps can you take today to improve your ability to effectively communicate and connect with others so you don’t get passed up on job opportunities and promotions?
  • What is the 360 review and how can it save you from ending up in terrible situations?
  • Why is warmth important in building relationships and why can your aversion to it lead to failure in life?
  • What can you do to work on your humility?
  • How do energy and warmth work together when you are interacting with others, and what can you do to improve both while staying true to who you are?

  • Critical feedback is important because you only have your perspective on what you are doing. So if you are always doing something incorrect while you believe it to be correct, how are you going to correct what you’re doing wrong if no one tells you. Unfortunately, the people who know us best will likely be hesitant to tell us when we’re doing something wrong out of fear of confrontation, or hurting our feelings, or just wanting to avoid a potentially awkward situation. This means we must make it easy and comfortable for the people who care about us to give us the feedback we need to be our best selves.


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    Resources from this Episode

    Don’t Take Yes for an Answer by Steve Herz

    Steve Herz’s website


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