Arieh Lowenstein is back for part two, and this time he’s diving even deeper into what makes independent retail thrive. From creating meaningful customer moments to shaping the right product mix, Ari shares how small shifts can make a big impact in-store. He also opens up about the lessons he would approach differently in his business and what he sees for the future of independent retail.

If you want practical insights on how to better understand your customers, adapt to today’s fast-changing market, and position your store for long-term success, this episode is packed with ideas you can use right away.

[3:17] Elevating customer moments for greater impact

[6:28] Building the right product mix at the store level

[8:09] Why customer personas matter

[14:01] Staying ahead in an ever changing retail landscape

[16:13] What Ari would do differently in his own business

[17:28] What the future of independent retail looks like

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