This episode of Dream Big, Move Fast features Josh Phegan and Phil Harris on building a business of systems and what that consists of. They examine the enduring relevance of checklists, the importance of systemising a footprint for success, making it easy, teachable and repeatable, systems and processes that reduce the struggle to scale, and how putting on your first employee teaches you about your business. Josh and Phil continue with learning from both success and failure, great benchmarks for analysis and optimization, red light/green light areas of flow, avoiding duplication of systems, and they discuss the principle of keeping every email at two sentences or less.