We’re kicking off 2025 with a real eye-opener!

In this episode, we share a jaw-dropping story of a Brisbane landlord who suffered a huge financial loss due to poor property management advice over a plumbing issue.

Understanding tenancy legislation and keeping communication clear are absolutely essential to avoid costly mistakes like this.

Stick around until the end to hear what the property manager in this situation believes the landlord should be covering—spoiler alert, it’s not what you might expect!

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If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/

Donate to the sleepbus foundation here.
https://www.sleepbus.org/services/sleepbusfund

Discover how a seemingly minor oversight in property management can lead to seismic repercussions. In this episode, I, Samantha Eason, confront the sobering reality of what happens when experience doesn't equate to competence. 

We explore a shocking case study of a renowned agency that, despite their 30 years in the business, stumbled catastrophically by failing to collect a tenant's bond and botching the subsequent legal steps. This cautionary tale underscores the critical need for continuous training and prioritising people over profit to avoid disorganisation and tenant dissatisfaction.

My promise to you is straightforward: I will provide honest, sometimes tough insights to aid your success, even if it means playing the role of the villain. 

This episode is a call to action for all property managers and investors. Together, let's improve industry standards by sharing these valuable lessons with colleagues and local investors, fostering a more informed and resilient community.

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If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/

Donate to the sleepbus foundation here.
https://www.sleepbus.org/services/sleepbusfund

Unlock the secrets to maximising your property investment returns by choosing the right property manager. Many investors meticulously select their financial advisors and mortgage brokers, yet overlook the strategic importance of a skilled property manager. In this episode of Talking Property Management, I'm Samantha Eason, here to shatter misconceptions about property management being merely about rent collection and minor repairs. Learn how the wrong choice can lead to costly mistakes, as we explore a real-life example of a client who suffered financial losses due to inadequate management practices.

Together, we challenge the status quo and emphasise the vital role a great property manager plays—from minimising vacancies to enhancing property value with strategic improvements. At Exclusively Managed, we treat property management as an asset, not an expense, and prioritise long-term success. Discover the essential questions every investor should ask to align their property manager with their investment goals, ensuring your property's future is secure and prosperous. Get ready to rethink your approach and elevate your investment strategy with insights from this episode.

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If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/

Donate to the sleepbus foundation here.
https://www.sleepbus.org/services/sleepbusfund

Join Samantha Eason as she uncovers the often-neglected facet of property management that could be costing you thousands. Through a compelling story of a client whose minor maintenance oversight spiraled into a water damage crisis, Samantha spotlights the critical importance of proactive maintenance. This episode promises to equip property managers and investors with the insights needed to protect their assets. Discover how simple preventative measures, like resealing shower silicon, can save significant costs and stress.

As Samantha shares, relying solely on tenants to report issues can be a recipe for disaster. Many property managers fall into the trap of laziness or cost-cutting, overlooking routine maintenance and inspections. But ignoring these responsibilities can lead to expensive repairs and lost value. 

This episode is an urgent call to action for property managers to adopt an active, diligent approach to safeguard investments and maintain property integrity. Don't miss out on learning the essential steps to avoid common pitfalls and ensure the longevity of your properties.

Send us a text

If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/

Donate to the sleepbus foundation here.
https://www.sleepbus.org/services/sleepbusfund

Why are property investors losing money on archaic fees when technology can do the same work for a fraction of the cost?" 

Join me, Samantha Eason, as I pull back the curtain on a practice that’s siphoning off investor returns—excessive property management fees for simple bill entry. We'll uncover how some agencies justify charging up to 10% of an invoice for a task that modern software like PropertyMe and Console Cloud can handle in mere seconds. 

In this episode of Talking Property Management, I emphasise the critical need for accountability and value-driven services in the property management sector. With technology advancing rapidly, agencies should be embracing tools that streamline processes—not using them as an excuse to impose exorbitant fees. 

We'll discuss the broader implications of these practices on investor returns and the importance of holding agencies to a higher standard. By raising awareness, sharing experiences, and demanding fair management, we can collectively advocate for change. Empower yourself with the knowledge to protect your investments from exploitative tactics. 

Thank you for tuning in to this critical conversation.

Send us a text

If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/

Donate to the sleepbus foundation here.
https://www.sleepbus.org/services/sleepbusfund

Ever wondered how to avoid the common pitfalls when selecting a property manager? Join Sam as she flips the typical narrative, sharing critical insights on what you should steer clear of to protect your investment. From agencies that prioritise sales over property management to those that manage too many properties with too few staff, Sam reveals the key red flags you need to watch out for. 

Send us a text

If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/

Donate to the sleepbus foundation here.
https://www.sleepbus.org/services/sleepbusfund

Wondering how to navigate the complexities of ending a tenant's agreement without stepping into legal pitfalls? 

This episode promises to equip you with the essential knowledge to properly issue a notice to leave, ensuring compliance and fairness for both tenants and property owners. 

Join Samantha Eason, as she breaks down the critical two-month notice period, recent reforms eliminating the "without grounds" option, and the importance of proactive communication to prevent tenancies from becoming periodic. 

Sam will guide property managers and investors through each step—from sending new lease agreements promptly to maintaining transparent dialogue with tenants, and avoiding a lease agreement from going periodic.  Property owners, your timely responses to lease renewal recommendations are crucial, and we'll discuss why your role is indispensable in this process.

Have you ever wondered why certain agencies mishandle essential property management processes? We'll explore the reasons behind these missteps, whether it's due to a lack of understanding, resources, or staffing issues. 

Want us to discuss something else? Text us your burning questions and topics you want covered in upcoming episodes. 

Send us a text

If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/

Donate to the sleepbus foundation here.
https://www.sleepbus.org/services/sleepbusfund

For our latest podcast segment, we'll delve into a distinct suburb each week, exploring the rental prices of advertised properties and uncovering just how much they deviate from the market rates. How much money exactly are these Brisbane Investors loosing?

One unlucky investor we found is losing $6000 per year on rental income. That is a record in this segment.

It looks like each other property we found the owners of these investments could be receiving an additional $4000-$5000 per year in rental income.

Properties further away from the city (Kallangur, Petrie & surrounds) are receiving more in rent for the same sized property.

My conclusion: Chermside needs better property management.

Tune in and discover why common mistakes, lack of understanding the rental market and poor photography are costing landlords hundreds of dollars each week. We promise you'll gain actionable insights that can turn your under-rented property into a high-yield investment.

In this quick episode I scrutinise rental listings in Chermside, Brisbane, revealing how better marketing strategies could significantly boost rental returns. 

Whether you're an experienced landlord or new to the rental market, this episode is packed with tips to enhance your property management strategy / avoid the unexperienced agencies and ensure your property stand out, direct from Exclusively Managed.

My goal is to provide you with an honest look at the Chermside rental market, sprinkled with a bit of humor and a whole lot of real talk, and even some cake!

So, tune in to get the full scoop and maybe a few laughs as we navigate the puzzling world of property management together!

Send us a text

If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/

Donate to the sleepbus foundation here.
https://www.sleepbus.org/services/sleepbusfund

Ever wondered how the structure of a property management office could impact your investment? 

In this episode of Talking Property Management, Samantha Eason, will unravel the complexities of task-based and portfolio-based management approaches. 

You'll discover the strengths and weaknesses of each model, enriched with her personal experiences and insights from the field. 

Hear about how portfolio-based management can improve customer service through consistent relationships but also face challenges like property manager burnout and service inconsistency. 

This episode offers valuable advice on the importance of an experienced property manager and effective office management to ensure high-quality service for property owners.

Send us a text

If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/

Donate to the sleepbus foundation here.
https://www.sleepbus.org/services/sleepbusfund

For our latest podcast segment, we'll delve into a distinct suburb each week, exploring the rental prices of advertised properties and uncovering just how much they deviate from the market rates. How much money exactly are these Brisbane Investors loosing?

One unlucky investor we found is losing $2600 per year. 

Tune in and discover why common mistakes like outdated photos, lack of floor plans, and unfurnished listings are costing landlords hundreds of dollars each week. We promise you'll gain actionable insights that can turn your under-rented property into a high-yield investment.

I am going to be honest, in this quick episode I scrutinise rental listings in North Lakes, Brisbane, revealing how better marketing strategies could significantly boost rental returns. 

Whether you're an experienced landlord or new to the rental market, this episode is packed with tips to enhance your property management strategy and ensure your listings stand out, direct from Exclusively Managed. Don't miss these essential strategies for boosting your rental income!

Send us a text

If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/

Donate to the sleepbus foundation here.
https://www.sleepbus.org/services/sleepbusfund