By The Professional Builder
This is a podcast for residential building owners who want to fast track their results and create a systemised business that can free up their time, make more profit and get their team performing a
... more
The podcast currently has 148 episodes available.
The construction industry isn’t female-friendly, right? Wrong!
Sara Johnson, CEO of ITM, joins us to share her path from marketing expert to business leader in the construction industry.
In this talk, Sara tells us why old ideas about construction are wrong. Instead, she explains how the industry welcomes women more than most people think.
Listen as Sara also shares how being curious helps leaders succeed — and why it matters most for business owners. Y
ou’ll also hear why ITM's team-based business model works so well.
(Hint: It's based on building trust between local business owners.)
Sara offers clear steps to building a strong and lasting construction business. These lessons about leading and staying strong will help any building business owner succeed.
Tune in to discover:
✔One important leadership trait that makes or breaks a building business CEO
✔Why curiosity is your secret weapon as a construction business owner
✔The marketing mindset that turns marketers into CEOs
✔The surprising truth about how women are treated in the construction industry
✔Experienceing tough times? See how to lead a team through challenging market cycles
✔Why failing can be better for you than succeeding
We've spent 20 years helping building companies succeed. We’re pumped to see women taking on every kind of job in construction.
Key Points:
04:40 – Insights from a global team
09:50 – From marketer to CEO (success traits)
16:50 – ITM’s community-focused business advantage
22:50 – Overcoming stereotypes as a woman in construction
30:20 – ITM's approach to education and mental health support
34:00 – Traits sought in ITM store owners
-
Our construction business coaching has helped 2,500+ building companies succeed.
Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
FREE 10-step framework to close more construction deals: https://info.theprofessionalbuilder.com/10step-sales-process-5
🚀 Head to https://tpb.tools/call to book your FREE strategy session.
📈 Resources For Builders - https://tpb.tools/resources
Join Our Community
👥 FB Group - facebook.com/professionalbuilder
📸 Instagram - instagram.com/theprofessionalbuilder
🖥️ Website - https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
When clients are upset, how do you respond? Every building company experiences complaints. Approached the right way, upset clients can be turned into raving fans who refer more projects to you. Which means complaints can fuel your construction business growth.
In this episode you’ll discover:
✔ Why angry clients can lead to construction business growth.
✔ Critical skills that de-escalate situations to win clients over so you can grow your building company
✔ The expectation vs. experience formula: small actions that boost client satisfaction in your building company
✔ When to never reply to angry clients (almost every construction company owner makes this mistake)
✔ PLUS: Empathy “secrets” that get you the outcome you want more often
We’ve spent 19 years helping thousands of construction businesses grow. There isn’t a scenario we haven’t seen. So, if you’ve ever struggled with client complaints — be sure to tune in to this episode and take advantage of our tips.
Highlights
01:10 - Turn angry clients into fans
03:05 - Reduce client complaints
04:30 - Tips for client conflict resolution
08:20 - Building deeper trust
10:30 - Leveraging team
Our construction business coaching has helped 2,500+ building companies succeed. Subscribe to The Builder's Ladder Podcast for weekly, actionable insights — tailored to help you grow a profitable construction business.
Get your free 10-step sales framework to close more deals:
https://info.theprofessionalbuilder.com/10step-sales-process
Get your business health audit + free resources (including website audit) here:
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Struggling to grow your building company without stretching your budget? In this episode, Owen and Vinnie break down a proven hiring roadmap designed to keep your construction business profitable. Discover the 3 levels of hires you need as your company scales, what to pay them to keep your business financially healthy, and how to avoid common hiring mistakes. Plus, get access to free, ready-to-use job descriptions to streamline your hiring process.
Highlights:
Subscribe to The Builder's Ladder Podcast for weekly, actionable insights tailored to help you grow a profitable construction business.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
In this episode, Marti, Owen and Vinnie sit down and reflect on the TPB team catch-up and how it has helped improve TPB for members. Plus how doing this can improve members' businesses.
0:00 - Introduction
01:22 - Environment - change it to better yourself, your business, your growth
04:36 - Level up your identity as you grow your business
07:38 - Adapting your business to your team's profiles
11:08 - Aligning goals and team focus across all departments for a clear single vision
17:24 - Take yourself out of the business and plan your business
Subscribe to The Builder's Ladder Podcast for weekly, actionable insights tailored to help you grow a profitable construction business.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
In this episode, Marti and Owen sit down with Brad and Dan Boerama from All Innovative Building in Sydney, our Members of the Quarter. They share key insights from their growth over the past year in the TPB program. You’ll learn how they saved time with virtual assistants, made the shift from cost-plus to fixed-price contracts, and implemented TPB's plug-and-play systems that transformed their business.
0:00 - Introduction
03:34 - The strategy that changed it all for Brad & Dan
06:19 - How VAs helped them reclaim their time
10:54 - Leading vs. lagging indicators with Marti
12:48 - Steps to profitability and positioning for sale
15:57 - Why switching to fixed-price contracts matters
19:32 - Building a bench through continuous hiring
22:10 - Implementing systems from day one
23:04 - The MSCW framework: Must Have, Should Have, Could Have, Won’t Have
26:52 - Final takeaway
Subscribe to The Builder's Ladder Podcast for weekly, actionable insights tailored to help you grow a profitable construction business.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
As a business owner, it can be hard to see the problem when working in the business daily. Today Owen, the GM of TPB takes you through the steps he uses every 90 days to uncover issues, find solutions and motivate his staff in the same direction.
Today's free recourse: Rapid results worksheet
0:00 - Introduction
03:20 - Reflect a review from a personal and business perspective
07:15 - Revisit your goals
09:32 - Rework the plan and break it down to rapid results
10:27 - Publish and repeat
12:42 - recap of every stage
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
As a professional builder, you’ve put years of hard work into growing your business—now it’s time to consider your exit strategy. In this episode, we break down how to streamline operations so you can step back, and explore the best ways to sell your business or transition ownership to a trusted partner, investor, or team member. Learn how to set your construction business up for long-term success and secure your future.
Today, Marti and Owen ask you to think about:
0:00 - Introduction
4:31 - Defining your long-term goals: What do you really want from your construction business?
8:04 - Step-by-step guide on preparing your business for sale to an investor, partner, or key employee
15:29 - Business Value Calculator: A practical walkthrough to determine what your business is worth
25:18 - Proven strategies to increase the value of your construction business before selling
33:00 - Key takeaways: How to boost your business value and efficiency as you consider an exit strategy
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
Running a construction business can be challenging, but with the right guidance, success is within reach. In this episode, we sit down with Marti Amos, founder of The Professional Builder, and David Baker, Director of Rapid QS, to explore Marti’s journey from overcoming financial hardship to building a thriving global enterprise.
Tune in as Marti shares valuable lessons learned along the way, including:
2:38 Marti’s background and starting TPB
10:10 Transforming a business for profit with plug-and-play frameworks
17:04 The first crucial hire to buy back your time
20:16 Why hiring a QS is a game-changer
24:19 Marti's toughest challenges and how he overcame them
31:18 Growth at TPB and a secret hiring tip
37:00 Marti’s new book
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
New Zealand is seeing a 24% drop in building consents, leading to less work for many. However, not everyone is affected, and with the right approach, you can avoid competing on price and position yourself to thrive when the market rebounds.
In this solo episode, Owen shares 10 proven marketing strategies you can implement now to ensure your business stays ahead and grows, even in a contracting market.
00:00 Introduction.
03:39 10 Marketing Strategies that can help grow your business today
07:38 Key strategy 1, 3 streets wide flyer & door hangers
10:02 Key Strategy 2, site signs
13:04 The 4 key questions and 5 primary concerns to consider when making your marketing machine
17:31 Key Strategy 3, your 24/7 sales rep
18:17 Key strategy 4, the 1% Referral program
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
In this episode, we sit down with Ricki Cotter, owner of Topline Carpenters in Tauranga, New Zealand. Ricki shares his journey through the highs and lows of business ownership, including a tough financial challenge that nearly ended his company. He explains how investing in a strong team culture, refining systems and processes, and a growth mindset helped him not only survive but thrive.
00:00 Introduction.
04:38 Sticking to a vision of the type of people you want to attract
07:22 What happens when you get your team involved in the planning and ownership of a project
09:42 Learning to let go and allowing your staff to learn and grow
11:52 Rick’s background
19:27 Sales process for not competing on price
29:14 Topline’s software stack for operating a successful business
37:16 Systems and process and combining 5 into 1
42:20 Should you build your team or processes first?
48:26 Building a strong mindset throughout challenges
53:27 Juggling family and work while running a small business
57:14 Dealing with tricky times and levelling up regardless of the economic environment
At The Builder's Ladder Podcast, we're your partners in building a thriving construction business. Subscribe now for weekly episodes packed with actionable tips.
Download Ricki’s site notes form here: https://drive.google.com/drive/folders/10hmABuqfsZauOz5HBDfWP0Od3SyXc3wx
Follow TPB for more:
-https://www.instagram.com/theprofessionalbuilder/
Get your business health audit + free resources (including website audit) here -
https://www.theprofessionalbuilder.com
https://www.facebook.com/groups/TPBmember: https://www.facebook.com/TheProfessionalBuilder
See omnystudio.com/listener for privacy information.
The podcast currently has 148 episodes available.
224,126 Listeners
3,899 Listeners
16,138 Listeners
399 Listeners
154,149 Listeners
4,037 Listeners
1 Listeners
285 Listeners
11 Listeners
172 Listeners
1 Listeners
11 Listeners
0 Listeners
773 Listeners