Meet Blake Burnard, owner of Grind Haus in Bakersfield, California!
THE NUMBERS: Revenue: +72% since joining BOS Profit Margin: 23% to 26% Membership: +50% Adult Churn: ~12% down to under 3% (75% reduction) Owner's Workload: Removed ~30 hours per week
KEY MOVES:
- The adult program became the stabilizing engine. Grind Haus moved from essentially zero adult business to 125 adults. Adult revenue now trends near $50K monthly with much higher margins.
- Blake stopped trying to "outsell" churn. Adult attrition fell from roughly 12% monthly to under 3% after building a defensive system: attendance tracking, check-ins, goal reviews, events, exit interviews, gifting and first-100-days onboarding.
- Marketing stayed aggressive and scalable. Paid social, especially Facebook, drove early adult growth, supported by referrals, email and consistent organic social.
- Capacity got smarter. Grind Haus added concurrent adult sessions into previously underused morning hours instead of rushing into another location.
- Hiring became selective. Blake now prioritizes integrity, ownership, work ethic, coachability and character over degrees and polished resumes.
- Leadership layers replaced Blake's workload. The company now has a facility leader, program leaders, coaches and interns with real KPIs and accountability. Blake created a 5-7 stage career progression tied to company growth.
- Better people improved economics. Profit margin rose while the team expanded and Blake's operational burden fell.
LISTEN IN FOR:
- How to build an adult revenue engine from zero.
- Why cutting churn matters more than constantly replacing members.
- The leadership crisis that changed everything and how Blake rebuilt it.
- Moving from salesman to systems-driven CEO.
- Why high standards in hiring create owner capacity, not just payroll costs.
- Building a leadership structure that lets you work less, not more.
Find Grind Haus here: https://www.grindhaus.com
Register for The Gold Medal Standard: https://bosretreat.com