Knowledge is one thing, but delivery is another.

Thomas Crawford is an Air Force veteran and Founder of Crawford Security Consulting. His journey started in the Air Force as a unit trainer, a role he excelled at, and he even got a plaque for his dedication to adding character to many boring training sessions. 

Thomas zeroes in on authenticity in training and how knowledge is one thing, but the delivery of the message on active shooter training and situational awareness is another. When it comes to people skills, Thomas credits his experience in retail as his best teacher.

He also talks about the safety program that he initiated that allowed 2 stores to have 2 consecutive years without injury—a feat unheard of in the industry. Tune in to hear about the importance of authenticity in training in this episode of The Fearless Mindset Podcast.

GOLDEN NUGGETS

Learning the skills and entrepreneurship basics from industry leaders

Thomas: "The rights and the wrongs, the good and the bad, and all the different things that I'm doing, whether it's business related, it's kind of interesting, I've reached out to a lot of industry leaders to find out about what I thought I wanted to learn about the specifics of, say, immediate responder training or situational awareness. And what I've gotten most of the time is how to start a small business."

Good content and no boring training sessions

Thomas: "Your training should be coming from somebody that not only has either the experience or the knowledge. You want good content, but you also need somebody that can present. It's definitely my catchphrase is no boring training sessions, no boring training sessions, and all capitals with a bunch of exclamation points, no boring training sessions."

Get to know more about Thomas:

LinkedIn | Website

To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

A BEST-SELLING AUTHOR, PODCAST HOST, AND A FORMER NAVY SEAL SNIPER, JACK CARR IS A TOTAL BADASS

Watch out for our next episode, as we bring you the New York Times best-selling author of The Terminal List, True Believer, and Savage Son, and the host of Danger Close, Jack Carr.

Jack will be joining us soon to share his true-to-life, straight-to-the-point, and unapologetic insights. So stay tuned and learn more on The Fearless Mindset Podcast.

Get to know more about Jack:

LinkedIn | Youtube

To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

Build relationship capital with every job.

Yousef Badou, a former Marine infantryman, a leading expert in the areas of situational awareness and behavioral analysis, and Founder of Emergence explains that EP is not about going in hot with guns ablaze. 

It is, as a matter of fact, more customer service than anything. EP agents are valued not simply for their defensive skills, but also their stealth, capacity to build relationship capital, and the ability to detect pre-event behaviors which indicate an imminent violent event. 

Tune in to hear about the soft skills that get you ahead in EP in this episode of The Fearless Mindset Podcast.

GOLDEN NUGGETS

Relationship capital will get you much farther than you think

Yousef: "Know the valets, know the doormen, understand the airport procedures, and if you run into a roadblock, don't start having a hissy fit going, I'm security, I'm in charge of this. 

"You got to build that relationship because you might be back to that airport in a month, in a week, and you might have to see this person all the time. So if you're burning up all your relationship capital being an a-hole, you're going to get that right back."

Cybersecurity and shifting trends in EP today

Yousef: "This cyber threat turned into a physical threat just like that. You're seeing this in banking a lot obviously too, so that's a big shift. There is how to identify scams or advise your or building, maybe a division of your executive protection on advising the client on everyday things."

Get to know more about Yousef:

LinkedIn | Website | YouTube | Instagram

To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

Tensions are escalating all over the world.

Yousef Badou, a former Marine infantryman, a leading expert in the areas of situational awareness and behavioral analysis, and Founder of Emergence come on the show to comment on geopolitical tensions happening in the world today.

He gives his observations on the state of the country, from banks closing to mass shootings to America's foreign policy, and points out the big difference in how America uses its relationship currency compared to rivals like China. 

Tune in to hear about the Ukraine War and the risk of China’s invasion of Taiwan in this episode of The Fearless Mindset Podcast.

GOLDEN NUGGETS

America must learn how to plan for the long term

Yousef: "If you look at China and their Belt and Road Initiative, they get on board with each other, whether it's by coercion or force or whatever it is, but they'd get on and built the road with each other, and they'll build out a plan for the next 50 years, next 60 years."

Military strength alone is not enough

Yousef: "We're spending all this money on weapon systems and that's good, we want to protect ourselves, but we don't have a 1 through 6 plan before we get to that. It's either come on board or we're going to hammer you. That's worrying sometimes."

Get to know more about Yousef:

LinkedIn | Website | YouTube|Instagram

To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

Corporate clients do NOT like guns.

Renee shares how she carries knowing that corporate clients dislike firearms. Especially, when flying Renee is very conscious about hiding her gun and utilizing other products like a bulletproof purse that can double as a shield. Renee talks about demoing this product at SHOT Show and creating awareness that such a product exists.

On the topic of flying, Renee shares her experiences in private and commercial flights and the pros and cons of each. She also observes an uptick in corporate clients and shares her tips for servicing this type of client best. Tune in to hear about meeting and securing corporate clients in this episode of The Fearless Mindset Podcast.

GOLDEN NUGGETS

Network constantly and always be humble to get ahead

Renee: “Constantly emailing people back, constantly talking to people, setting up meetings, networking, networking, networking. Networking is huge. That's the best thing I can say to anybody. If you want to do something, put the hard work in and network because oh, and have a good work ethic and integrity, because that will get you so far very, very far. Oh, and the number one thing too, be humble. Always be humble.”

Adapt to the fact that corporate clients dislike guns

Renee: "As it's changing, I'd say that we really need to be more open-minded, be a little bit softer, softer customer service. Not that we want to because we're hard people, we're like, really? You don't like a gun? Like seriously, this is what protects you? But they have the money. They're the ones that are employing you.”

Get to know more about Renee:

LinkedIn | Website | Instagram

To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

This episode of the Fearless Mindset Podcast is the last part of our conversation with Miranda Coppoolse, Behavior Analyst and Security Risk Advisor at MC Global Security Consulting. Miranda talks about the security risks of posting on social media and how unprofessional online behavior can make you lose clients and credibility.

GOLDEN NUGGETS

Remember the NDA and do not post on social media - Miranda: "Why would you post it on social media? What attention do you need? I mean, is it the work or do you want to become a celebrity yourself? I don't get that. And I would never, ever hire anyone who made pictures with their clients and posted them on social media."

Get to know more about Miranda:

LinkedIn | Website | salusops.org
To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

A good work ethic is a good business.

Renee and Mark talk about creating a name for yourself in EP through consistently good work. They look at the generations today in EP and see how involved they are on social media, as well as a certain level of entitlement that would have been inconceivable before.

Renee shares how she uses social media for fun and business and represents brands she truly feels help the community. Tune in to hear more on the value of work ethic and Renee's krav maga stories in this episode of The Fearless Mindset Podcast.

GOLDEN NUGGETS

Media distorts stories and teaches younger people the wrong things - Renee: "Media wants to get the best like they want to get the best story first. So they'll sugarcoat or leave words out to make it better than what it is. And then what do kids do? They listen to it. And it's word for word whatever was posted on the news."

"Like guns, guns are bad. Guns kill people. Yes, they do, but they also protect people. They kill people in the wrong hands. If the gun gets in the wrong hand, it does. But they also are used to as an equal playing field to protect ourselves."

Learn your client's culture to serve them better - Renee: "Because of the fact that I've started to work with some royal families, I really try to figure out where they're from and their cultures." 

"And I really respect that culture, especially with women, understanding like how to open the door for them and making sure that they're properly dressed before they go into the public, making sure that like with tattoos."

Get to know more about Renee:

LinkedIn | Website | Instagram

To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

Finding business today is difficult but it is not impossible. In this episode, Mark speaks with Ron Worman, Founder of The Sage Group and Managing Director of The Great Conversation. Ron talks about what you can do to find clients who want to work with you and provides actionable tips you can apply today.

He emphasizes that data is gold and that the EP industry will look drastically different 5 years from now. The secret is to be adaptable. You can prepare all you want, but how you deal with the realities of change matters. In a nutshell, Ron challenges you to reinvent yourself in form and function. 

Tune in as Ron discusses knowing what your clients want and adapting to it on The Fearless Mindset Podcast.

GOLDEN NUGGETS

Client yes’s and no’s are GOOD, maybes are BAD - Ron: "Yes’s are good, no’s are good. Maybes will kill you because the velocity of goodness will not stand by and let you stay in business if you have too many maybes."

A layoff can be a blessing to recalibrate your skillset - Ron: "If you're one of those layoffs, this isn't about your identity as a person. This is about a recalibration of what you do and cares about and where it can be received in a valuable way. So take it as a gift that you've been given, to recalibrate to a place where you can see your personal value integrated into your professional value."

Adaptability and agility are the secrets to future-proofing yourself - Ron: "A little secret for all of you who are learning skillsets today; you will be disrupted at some point. So your main skillset is not what you learn in college or in an associate's degree...  That's not your main skill set. Your main skillset is adaptation and agility. You got to learn to reinvent as the changes in the world come."

Get to know more about Ron:

LinkedIn | The Great Conversation

To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

This episode of the Fearless Mindset Podcast is the second part of our conversation with Miranda Coppoolse, Behavior Analyst and Security Risk Advisor at MC Global Security Consulting. Talking to kids with trauma is more like an interrogation of how things operate today.

Miranda shares how she created a forensic program that helps organizations interview kids in a non-threatening and emphatic way, as interrogating usually does more harm than good. She also gives her insight on discarding ego and how loyalty and hard work can make women thrive in the EP industry.

GOLDEN NUGGETS

A step-by-step program that treats trauma victims with empathy - Miranda: "When kids are being interviewed, it's not really interviewing, it's more on an interrogation. And for young people or even people with trauma, that is very threatening, so you don't really dare to say anything anymore. So it requires really a certain technique and empathy almost to do that."

"Because I can give you, for instance, the sheet on how to do it or the questions, but some people just don't have that. They cannot make a connection with a kid or a bond so, I created a step-by-step program in where I help organizations who are in that field to interview those victims."

Loyalty and hard work are the keys to success for women in EP - Miranda: "Just go after what you want. It's oftentimes hard because it's not an easy industry. So that's what you have to realize, it's a lot of training and you have to continue getting trained, get as much experience as you can. Believe in yourself. Just keep going.

If it's really what you want, and especially in executive protection for ladies, there are not that many. So once you're good enough, I mean trained enough and ready for it, there's a lot of work out there. But yeah, just be honest and be loyal and just work hard."

Get to know more about Miranda:

LinkedIn | Website | salusops.org

To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

Change is here and security has to change with it. In this episode, Mark speaks with Ron Worman, Founder of The Sage Group and Managing Director of The Great Conversation. Ron talks about how the security industry is ripe for reinvention. 

With AI shaking things up on a fundamental level, security leaders must adapt to this reality and let go of outdated methods. Aside from a mindset focused on innovation, leaders must build a business model for the future that allows people to get retrained and redeployed during downturns.

Tune in as Ron digs into embracing change and emerging technologies on The Fearless Mindset Podcast.

GOLDEN NUGGETS

Reimagine security as times change- Ron: "I am now putting security in the category of bookstores, music, and taxis just for a second. And we're doing it as a thought experiment, not because we're saying that security's no longer relevant. Music is still relevant, books are still relevant under a different form, even on a Kindle, and taxis are still relevant under a different form called Uber and Lyft."

Prepare for the future and save money - Ron: "You shouldn't wait till you get laid off to be putting money in the bank. Don't take that extra trip to Hawaii. Don't spend money on that 60-inch screen. Make sure you're putting 10% every day out of your pay. And if really want to buy off on the fact that everything you do impacts your world, set another contribution aside to nonprofits who are helping people."

Get to know more about Ron:

LinkedIn | The Great Conversation

To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.