Kortney Harmon sits down with Sarah Gossin, Director of Product at Crelate, to share their expertise on redeployment strategies for staffing businesses. 

Despite the benefits of redeployment, many firms struggle with retention and redeployment due to lack of time, resources, or effective tools. Kortney and Sarah provide valuable insights to help businesses build a successful redeployment strategy.

In this episode, you'll learn:

• the importance of measuring and setting goals for your redeployment strategy
• how implementing effective workflows with technology is key to a successful redeployment strategy
• other tips to improve or create a redeployment program for your firm

Please click here to download the Redeployment Strategy Checklist to put into practice with your firm today.

Lauren Jones, CEO and Founder of Leap Consulting and Co-Host of You Own the Experience podcast, joins Kortney Harmon to discuss her expertise as a tech stack expert, business operations guru, and industry trailblazer. In this episode, Lauren and Kortney talk about:

• Emphasizing the mindful use of technology in the talent industry
• How Lauren helps businesses align their future aspirations with technology
• The importance of establishing a well-defined process before implementing technology
• Lauren speaks about her experience advocating for and elevating women in business
• How to stay ahead in the staffing industry through continuously embracing digital transformation and selecting purpose-built solutions for your tech stack

To purchase Lauren's book, please click here.

This episode of The Full Desk Experience focuses on strategies for effectively managing change within an organization to enhance the success rate of teams.

• Change management is essential for organizations to keep up with the constantly evolving talent industry, with 79.7% of organizations needing to adapt their business every 2-5 years.
• Factors that can trigger change within a talent business include market changes, technological advancements, mergers and acquisitions, regulatory changes, organizational growth, and an increase in remote work.
• Implementing change management can help teams navigate these challenges and remain successful in the long-term.
• Change can be hard for individuals, teams, and organizations. The host shares their own struggles with implementing change and how change management processes can fail.
• Kortney discusses strategies for successful change management and how technology can support new and changing processes.
• Ask Me Anything (AMA) session

In this episode of The Full Desk Experience's Industry Spotlight, Kortney Harmon talks with Jennifer Meyer, Senior Vice President and General Manager at Govig & Associates. Jen has over 25 years of experience in Executive Search and has led teams to success. Her accolades include being the youngest woman franchise owner at MRI and having the record for most cumulative billings.

In this episode, you’ll learn:

·         The operational and foundational aspects of staffing and recruiting that drive success

·         The importance of having a well-defined process and accountability to provide a comprehensive view of the business and to adapt to changing market conditions

·         Why it’s important to choose a platform and point solution to build your overall tech stack around

·         Jen’s experience in opening her own franchise, advice for aspiring leaders in the field and her overall leadership style

·         The keys to success in the shifting landscape of executive search

Sign up for The Full Desk Experience live episode recordings here.

This inaugural episode features Maurice Fuller, CEO of StaffingTec. In this episode, you'll learn:

• The importance of having a strong foundation prior to tech implementation
• Future staffing and recruiting trends and technologies to keep an eye on
• Tips for getting the most out of your technologies

 For the future trends flyer talked about in the episode, please click here.

Sign up for The Full Desk Experience live episode recordings here.

In this episode, you'll learn:

• Inbound vs Outbound sales strategies for talent businesses
• Social Selling Basics for Talent Sales Teams
• The Foundation: The Profile of a Talent Sales Associates
• The Audience: Your Network 
• The Interaction: The Approach of a Talent Sales Professional 
• The Message: Content from Staffing and Recruiting Account Executives

To download the Social Selling eBook, please click here.

To purchase the book, "Think. Say. Do." by Ron Tite, please visit click here.

Sign up for The Full Desk Experience live episode recordings here.

In this episode, you'll learn:

• The importance of having a communicated and written new-client sales process for your teams
• Where your teams might be falling short in this process
• An immediately actionable multi-channel touch plan strategy your sales team can use to gain new clients
• How technology can come alongside your teams in this process
• Using social media in new and unique ways to engage with contacts
• Ask Me Anything session

To download the Multi-Channel Touch Plan Strategy eBook referenced in the show, please click here. 

Sign up for The Full Desk Experience live episode recordings here.

Main Topics 

• Why Key Accounts matter for your business and revenue 
•  5 strategies to develop and nurture Key Accounts 
•  The common mistakes to avoid with Key Accounts

Additional Resources 

• Stats on Key Accounts: https://blog.hubspot.com/sales/key-account-management 

Sign up for The Full Desk Experience live episode recordings here.

In this "Ask Me Anything" only episode, you'll learn:

• How to stand out to attract the top talent
• Learning and development tips for your team
• Employee retention in today's market
• Avoiding no shows
• AI, Automations, and the importance of the human element in staffing and recruiting

If you enjoyed this episode, please subscribe and rate! To submit your questions for the next Mail Bag episode, please email us at [email protected].

Artificial Intelligence for talent businesses is a hot trend right now. But, what is behind this buzzword, and what does it actually mean? In this episode of The Full Desk Experience, Kortney Harmon unpacks AI with Chris Hesson, Manager of Professional Service at Crelate. Listen in to learn about how AI might not be the silver bullet after all.

Main Topics:

• AI vs Automation – the differences between artificial intelligence and automated sequences
• How AI and Automations can augment processes and help (not replace) your teams
• The failures and future of AI in recruiting and staffing
•  AMA – 34:00