This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan explore the future of property management. They talk about essential training for property managers, PM as a highly predictable business, the serious power of routine, building customer relationships behind the door, the squeaky wheel vs. loyal customers and the PM / BDM/PMGS relationship model.

They continue with the power of automation and human moments, and channels to grow future talent. Josh relates his experience with 500 under management = 500 envelopes licked, Kon shares how effortlessly great experiences can be delivered, and they discuss VUCA world and the superpower of remaining calm.