Radical Candor: Communication at Work

The Power of Rituals at Work 6 | 16


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Everyday actions, when turned into rituals, can manage emotions and create a sense of control and purpose.

For Stress Awareness Month, here's another Bonus episode where Harvard Business School Professor Michael Norton joins Amy Sandler to discuss his latest book, "The Ritual Effect."

Norton explores the significance of rituals in reducing stress and enhancing productivity, both at work and in personal life. He shares compelling research and personal anecdotes that illustrate how everyday actions, when turned into rituals, can manage emotions and create a sense of control and purpose. The conversation covers the practical application of rituals in business settings, their emotional significance, and how they can foster team cohesion and workplace wellness.

Whether you're a skeptic or a believer in the power of rituals, this episode offers valuable insights into how structured routines can lead to greater emotional health and professional effectiveness.

Episode Links:
  • Michael Norton: Website 
  • Norton’s Books
  • Harvard Business School Profile: Website 
  • Norton’s paper on humblebragging: Humblebragging: A Distinct and Ineffective Self-Presentation Strategy 
  • Norton’s paper on matchmaking: Matchmaking Promotes Happiness
  • Norton’s ritual quiz: What Are Your Rituals?
  • Connect:
    • Website 
    • Instagram 
    • TikTok 
    • LinkedIn 
    • Facebook 
    • X 
    • YouTube
    • Get all the resources and show notes at RadicalCandor.com/podcast

      Chapters:

      (00:00:00) Introduction 
      Amy Sandler introduces guest Michael Norton and his book "The Ritual Effect”

      (00:02:05) The Importance of Rituals
      An anecdote about knocking on wood introduces the relevance of rituals in different contexts and how rituals naturally form and help in stress management.

      (00:09:46) Habit vs. Ritual
      The difference between habits and rituals, highlighting the emotional connections that define rituals

      (00:11:56) Rituals and Emotion Management
      The emotional impact of rituals, termed as "emo-diversity," and how rituals help manage a wide spectrum of emotions.

      (00:14:48) Collective Rituals and Emotional Bonds
      Communal aspects of rituals, their historical and cultural...

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      Radical Candor: Communication at WorkBy Kim Scott, Jason Rosoff & Amy Sandler

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