In this episode of The Property Management Podcast, I’m diving into one of my absolute favourite game-changers–automation. If you’ve ever felt buried under repetitive admin, chasing rent arrears, or trying to stay on top of maintenance requests and lease dates, this episode is for you. Unpack how automating those time-consuming tasks can transform your business, save your sanity, and give you back your most valuable asset–time.

We talk through real-life examples and practical ways to start small, without the tech overwhelm. From automating rent arrears follow-up and maintenance workflows to streamlining leasing communication and document management, you’ll walk away with actionable ideas to create more ease in your daily operations. Plus, we cover some of the best software options out there to get you started without blowing the budget.

If you're ready to ditch the chaos, boost your team's productivity, and finally focus on the parts of your business that light you up, this episode is a must-listen. Tune in, take notes, and let’s get your systems working for you. Don’t forget to share your biggest takeaway with me on socials–I’d love to hear what you’re automating first!

"What if I told you that you could automate these key tasks to free up your time and focus on what really matters?" - Kylie Walker

We explore:

• Importance of automation in property management
• Benefits of automating tasks to save time and reduce stress
• Key areas to automate: rent arrears follow-up, maintenance workflows, lease milestones, leasing communication, and document management
• Strategies for tracking daily tasks and identifying time-consuming activities
• Recommendations for property management software with automation features
• Combining automation with personal communication for tenant relations
• Setting up automated reminders for critical lease dates and maintenance follow-ups
• Streamlining leasing communication through automated responses and updates
• Reducing human error in document management with automation tools
• Gradual implementation of automation to avoid overwhelm and ensure steady progress

Connect with Done For You Services

Done For You Services - https://dfys.com.au/

Find out about our Done For You Social Media Management - https://dfys.mykajabi.com/done-for-you-sm

Find out about our Done for You Lead Generation - https://dfys.mykajabi.com/done-for-you-lead-generation

Connect with Done For You Services: https://www.instagram.com/doneforyouservices_/

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

Kolmeo: https://kolmeo.com/

Sensor Global: https://sensorglobal.com/

HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

12-Month Client Communication Plan for Property Managers: https://courses.thatpropertymum.com.au/12-month-client-communication-plan-for-property-managers

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

It’s easy to think legal dramas only happen to other people. You’re busy juggling tenants, trades, inspections, owners and there’s no time to worry about something like litigation.  BUT the biggest legal risks in property management often don’t come from dramatic incidents. They come from the quiet things, the vague termination letter, the maintenance request that gets lost in the shuffle, the call you meant to return but didn’t.

Legal issues in property management often come out of nowhere but they don’t have to. If you’ve ever had that gut feeling that something’s slipped through the cracks, or you’re lying awake wondering if you’ve covered yourself properly, this episode is for you.

In this episode,  I share a few hard lessons I’ve learnt from situations I didn’t see coming and how you can protect yourself before they become your reality too. These are the things no one tells you when you start a property management business, but they matter more than you think.

“ I believe that transparency is the key. Transparency with your team, transparency with your tenants, transparency with your property owners. Make sure you're regularly checking in with everyone involved and keeping all parties informed of the status of issues. The more you communicate, the less room there is for misunderstandings and complaints.” -Kylie Walker

 We explore:

• What happened when I was too “nice” in a termination letter and how it cost me in court
• The maintenance issue that spiralled into a lawsuit even though we didn’t engage the tradie
• Why your agency can be held liable for things that feel out of your control
• How Office of Fair Trading complaints usually start and what you can do to avoid them
• The insurance cover you need and what happens when it’s not enough
• The systems I now rely on to reduce risk and catch things before they fall through the cracks
• Why ongoing team training and crystal clear communication are non negotiables

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 Sensor Global:  https://sensorinsure.com/ https://sensorglobal.com/

 HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

In this episode of the Property Management Podcast, I dive into the power of Facebook Lead Ads and how they can completely transform your approach to generating leads in property management and real estate. I break down the benefits of hyper-targeted advertising, automated lead collection, and proven follow-up strategies that turn clicks into clients. Whether you’re new to Facebook Ads or looking to refine your approach, my insights will help you attract the right audience and grow your database without wasting time or money.

I share actionable tips for creating irresistible offers that capture attention, crafting ad content that stops the scroll, and optimising your campaigns for better performance. You’ll also hear a real-life client success story that shows exactly how these strategies work in practice to deliver measurable results. From understanding your audience to testing and tweaking your campaigns, I give you a roadmap for turning Facebook into a consistent source of quality leads.

If you’ve been thinking about running Facebook Ads but aren’t sure where to start–or if you’ve tried before with lacklustre results–this episode is your guide to doing it right. I invite you to explore more resources on my website, reach out for personalised help with your ad strategy, and support the show by leaving a rating, review, and sharing it with others in the industry. Tune in and let me help you make Facebook Lead Ads your new secret weapon for business growth.

"If you're not using Facebook ads to generate leads yet, then you're seriously missing out."

• Kylie Walker

We explore:

• Importance of Facebook Lead Ads for property managers and real estate professionals
• Generating quality leads through targeted advertising
• Streamlining the lead collection process using Facebook's platform
• Creating compelling offers to attract potential clients
• Targeting specific demographics and interests for effective advertising
• Automating follow-up processes to nurture leads
• Utilizing retargeting strategies to engage previous website visitors
• Tracking and optimizing ad performance for better results
• Sharing success stories to illustrate the effectiveness of Facebook Lead Ads
• Encouraging audience engagement through ratings, reviews, and sharing the podcast

Connect with Done For You Services

Done For You Services - https://dfys.com.au/

Find out about our Done For You Social Media Management - https://dfys.mykajabi.com/done-for-you-sm

Find out about our Done for You Lead Generation - https://dfys.mykajabi.com/done-for-you-lead-generation

Connect with Done For You Services: https://www.instagram.com/doneforyouservices_/

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

Kolmeo: https://kolmeo.com/

Sensor Global: https://sensorglobal.com/

HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

12-Month Client Communication Plan for Property Managers: https://courses.thatpropertymum.com.au/12-month-client-communication-plan-for-property-managers

 Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

Sometimes the most courageous step you can take isn’t chasing the biggest growth possible, it's deciding exactly what kind of life you want your business to support, and then building it that way.

In this episode, I chat with Deborah Gidman from Resident Property who shares how she how she went from 14+ years working for others in WA’s property management industry to starting her own boutique agency  without a perfect business plan, without wanting to create an, empire, but with a clear vision for freedom, flexibility, and family involvement.

Before taking the leap, Deb had the same doubts many aspiring business owners face: What if it fails? Will I make enough to live on? Am I really ready? She also knew that while her skills and experience were strong, running a business would bring a whole new set of challenges.

Deb opens up about the financial safety net that gave her confidence to make the leap, the surprises she faced once she started, and how she’s grown Resident Property into a family run business with her daughter and husband on the team.  Her story is both practical advice and a reassuring reminder that you can design a business that fits your life, not the other way around.

“ If you have an inkling that you would like to start on your own, go and run the figures. And yes, it is tough to start, but if you put your everything into it and you really go for it, you will be really glad that you did it.” -Deborah Gidman

 We explore:

• Why Deb chose to start a lifestyle business rather than chase industry domination
• How Deb financially prepared to leave her “safe” corporate role
• The overlooked challenges  of business structure and why Deb’s restructuring two years in
• What to expect when friends and family don’t become your first clients
• Why social media consistency is essential  even when you hate being on camera
• The mindset shift from “winging it” to setting and achieving sales goals
• How to work with family while keeping harmony and clear roles
• The advice Deb would give property managers on running the numbers before starting their own agency

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 Sensor Global:  https://sensorinsure.com/ https://sensorglobal.com/

 HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Deborah Gidman

https://www.instagram.com/resident.property/?hl=en

https://www.residentproperty.com.au/

https://www.linkedin.com/in/deborah-gidman-09091463/

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

In this episode of the Property Management Podcast, I dive into how digital tools can completely transform the way property management businesses run. If you're feeling bogged down by the daily grind and wishing for a little more time to focus on growing your business, you’re in the right place. I share the digital tools I rely on to automate tasks like email marketing, social media scheduling, and content creation, all designed to free up time and reduce the stress of constant manual work. Technology doesn’t have to be overwhelming – it’s all about working smarter, not harder.

I talk through the importance of streamlining workflows and staying organized with tools like calendar management systems and CRM platforms. The best part? These tools don’t just help you stay on top of things, but they can also improve client relationships, which is crucial when you're managing multiple properties or dealing with clients who expect nothing less than excellence. You’ll hear about how these systems help me keep everything ticking along smoothly, giving me the space to focus on the bigger picture, like building stronger relationships and scaling the business.

I hope you’ll be inspired to incorporate more technology into your day-to-day operations. Automating repetitive tasks is a game-changer, and with the right systems in place, you can reduce stress and create a business that not only survives but thrives. So, if you’re ready to take your property management game to the next level, don’t miss this episode – it’s time to embrace the power of technology! 

"With the right tools, you can save time, reduce stress, and become more efficient in your day-to-day operations." - Kylie Walker

We explore:

• Best digital tools for automating property management businesses
• Email marketing automation tools (e.g., Mailchimp, ConvertKit)
• Social media planning and scheduling tools (e.g., Hootsuite, Buffer)
• Content creation and design tools (e.g., Canva)
• Video editing tools for real estate content (e.g., CapCut, InShot)
• Calendar scheduling tools (e.g., Calendly)
• Task and workflow management tools (e.g., Trello, Asana, Notion)
• Customer relationship management (CRM) systems (e.g., Vault, HubSpot)
• Importance of streamlining marketing efforts and client communications
• Strategies for enhancing efficiency and productivity in real estate operations

Connect with Done For You Services

Done For You Services - https://dfys.com.au/

Find out about our Done For You Social Media Management - https://dfys.mykajabi.com/done-for-you-sm

Find out about our Done for You Lead Generation - https://dfys.mykajabi.com/done-for-you-lead-generation

Connect with Done For You Services: https://www.instagram.com/doneforyouservices_/

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

Kolmeo: https://kolmeo.com/

Sensor Global: https://sensorglobal.com/

HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

12-Month Client Communication Plan for Property Managers: https://courses.thatpropertymum.com.au/12-month-client-communication-plan-for-property-managers

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

For many agency owners, the dream of owning a real estate business begins with the promise of freedom,  time with family, lifestyle flexibility, and the chance to build something of lasting value. But between the vision and reality lies a journey of leadership challenges, financial learning curves, and daily decisions that determine whether that business becomes a burden or an asset.

In this episode I chat with Rob Honeycombe, a seasoned real estate professional turned rent roll broker to unpack what it really takes to not just start a real estate agency, but grow one that’s profitable, sustainable, and ultimately saleable.

Rob brings more than 30 years of hands-on experience, offering rare insight into the biggest opportunities and blind spots agency owners face from predictable cash flow and lending leverage to team leadership and knowing when it’s time to sell.

Whether you’re just starting out, scaling your agency, or planning your exit, this episode will leave you with clear, actionable wisdom on how to build your business with the end in mind.

“If you're building your rent roll, really it's about focusing on getting the best possible fee income. And as much as you can, choose landlords' clients that are prepared to spend money on maintenance, that understand you're the expert, and when you give them advice whether it’s about a lease renewal, the choice of tenant, or a maintenance item, they should listen to it.”  - Rob Honeycombe

 We explore:

• Why real estate businesses are easier to start and run than many other small businesses
• How a rent roll gives you steady income and can help you borrow money or sell your business later
• Why being a good leader matters more than just being a good property manager or salesperson
• What makes a rent roll attractive to buyers  and how to build yours the right way
• Common mistakes that can hurt your business value and how to avoid them
• Rob’s honest take on what he’d do differently if he started an agency today
• Why real estate business owners need better training and support not just sales skills
• How to balance your personal lifestyle goals with running a successful agency
• Why learning how to negotiate well is one of the most important skills in real estate

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 Sensor Global:  https://sensorinsure.com/ https://sensorglobal.com/

 HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Rob Honeycombe

https://honeycombe.com.au/

0423 332 022

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

I’m diving into something that can genuinely transform your business—creating a customer journey that turns leads into lifelong, raving fans. I even share a personal story about selling my property management business. And guess what? I still get messages and calls from clients asking for advice on tenant selection, pricing, and more. Why? Because I built relationships, not just completed transactions. When you focus on connection and care, those relationships stick, no matter where life or business takes you.

I walk you through the five key touchpoints of the customer journey—attraction, lead nurturing, onboarding, engagement, and advocacy. These are the moments that really matter, where trust is built and loyalty is earned. I share practical ways to stand out from the start, nail your onboarding process, and keep communication flowing. And to make life easier, I’ve popped a free 12-month communication plan for investor clients in the show notes. So if you’ve been winging it, now’s the perfect time to get a system in place.

Here’s the big takeaway—property management is a people game. It’s not just about the properties; it’s about the people behind them. I want you thinking about customer journeys for your tenants, referral partners, even your tradies—not just your investors. Because when folks feel looked after every step of the way, they don’t just stay, they rave about you. That’s how you build a business with heart, loyalty, and loads of word-of-mouth magic.

"That's because I built relationships with them, not just transactions." -Kylie Walker

We explore:

• Importance of crafting a customer journey in property management
• Transforming leads into loyal tenants and investors
• Building trust and loyalty through relationships
• Key touchpoints in the customer journey: attraction, initial contact, onboarding, ongoing engagement, and advocacy
• Strategies for effective communication with clients
• The significance of ongoing engagement and relationship maintenance
• The role of advocacy in turning clients into raving fans
• The impact of strong relationships on business success
• Importance of planning communication for various stakeholders (tenants, investors, suppliers)
• Encouragement to reflect on and improve personal customer journeys

Connect with Done For You Services

Done For You Services - https://dfys.com.au/

Find out about our Done For You Social Media Management - https://dfys.mykajabi.com/done-for-you-sm

Find out about our Done for You Lead Generation - https://dfys.mykajabi.com/done-for-you-lead-generation

Connect with Done For You Services: https://www.instagram.com/doneforyouservices_/

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

Kolmeo: https://kolmeo.com/

Sensor Global: https://sensorglobal.com/

HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

12-Month Client Communication Plan for Property Managers: https://courses.thatpropertymum.com.au/12-month-client-communication-plan-for-property-managers

Connect With Kylie

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

Your business is only as strong as the people in it and your people are only as strong as the systems that support them.

There’s a real issue growing in the property management industry and it starts with recruitment. Why do good people leave? Why do some teams feel out of sync, no matter how much you invest in them? And why does hiring so often feel like an expensive gamble?

In this episode I chat with Julie Davis, who is a leading real estate leadership coach with over 30 years of industry experience. Julie is a pioneering force in coaching and workforce transformation, dedicates her expertise to empowering individuals, teams, and businesses in the real estate industry to realise their full potential.

Julie shares her deeply practical, people first solution: the Triple Impact Framework,  why many business owners unknowingly set their people up to fail, what to do instead, and how real estate leaders can finally stop the cycle of hiring chaos and start building strong, sustainable teams.

Whether you're a seasoned business owner or newly scaling your agency, this conversation is filled with insights that will transform how you recruit, onboard, lead and retain.

“Because people are either gonna be your biggest asset or your biggest liability. And in the center of that is the responsibility of how we bring on people and have people grow within our team and stay with us.” - Julie Davis

 We explore:

• Why so many real estate teams fail to thrive, even when the right people are in the room
• How the Triple Impact Framework creates stronger, more sustainable businesses from the inside out
• Why hiring great people isn’t enough to build a high performing culture
• What really determines whether a new hire will succeed or quietly check out
• Why onboarding is the most underused tool in creating long term team stability
• What profit truly means when you zoom out from the numbers
• How AI is quietly reshaping leadership, team communication and business decision making

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 Sensor Global:  https://sensorinsure.com/ https://sensorglobal.com/

 HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Julie Davis

https://www.juliedavis.com.au/

https://www.facebook.com/JulieDavisBuildingBetterBusinesses

https://www.instagram.com/julie_davis_ad/

https://www.linkedin.com/in/juliedavisbuildingbetterbusinesses/

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

In this episode of The Property Management Podcast, I’m sharing five essential tasks property managers should stop doing to free up more time for what truly drives growth. If you’re tired of juggling endless administrative tasks, tenant screenings, maintenance scheduling, handling inquiries, and marketing, this episode is for you. I’ll dive into each task and explain why they’re better suited for remote professionals who can handle them efficiently, allowing your property managers to focus on high-value activities.

Drawing on my experience as a real estate business owner, I’ll walk you through how outsourcing these routine jobs can transform your operations. Whether it’s having remote support to tackle the time-consuming paperwork or handling routine inquiries, I’ve found that delegating these tasks frees up your property managers to build stronger relationships with tenants and investors—ultimately growing your business. By rethinking how you delegate, you’ll create space for your team to be more effective and your business to thrive.

Throughout this episode, I’ll provide practical, actionable tips on streamlining your property management processes. I’ll also offer advice on how to find the right remote professionals to help you optimize your operations. If you’re ready to take your property management business to the next level, I’d love to connect and help you explore how outsourcing can elevate your business to new heights.

"You don't have to do everything yourself, even though you tell yourself no one can do it as well as you can." - Kylie Walker

We explore:

• Importance of outsourcing in property management
• Five specific tasks property managers should avoid
• Administrative paperwork and its impact on productivity
• Tenant screening processes and delegation
• Routine maintenance scheduling and inspections
• Handling inquiries and customer service requests
• Marketing and social media management responsibilities
• Benefits of using remote professionals or virtual assistants
• Focus on high-impact activities for business growth
• Personal experiences and success with outsourcing in property management

Connect with Done For You Services

Done For You Services - https://dfys.com.au/

Find out about our Done For You Social Media Management - https://dfys.mykajabi.com/done-for-you-sm

Find out about our Done for You Lead Generation - https://dfys.mykajabi.com/done-for-you-lead-generation

Connect with Done For You Services: https://www.instagram.com/doneforyouservices_/

Kylie’s Resources

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

Kolmeo: https://kolmeo.com/

Sensor Global: https://sensorglobal.com/

HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum

What happens when the life you built is no longer the life you are living?

It is a question that doesn’t come with easy answers, especially when your identity has been so closely tied to your business, your home, your relationships.

In property management, in business, and in life, we need more spaces where it’s safe to be honest about the hard parts. The grief. The endings. The identity shifts. The letting go.

Over the past 12 months, I have experienced all of it and in this episode I am sharing this chapter with you. Not because I have all the answers, but because I know I am not the only one sitting in the discomfort of asking, What now?

If you are there too, whether it’s in your business, relationships, home life or identity, I hope this episode helps you feel less alone.

“I still have those moments of self doubt, but I'm also deeply grateful because letting go doesn't mean that I've failed. It just means that I've got to grow there. It's time for a new chapter. It means that I'm evolving. It also means that my values have shifted as well, and that I'm brave enough to choose something different for my life.” 

- Kylie Walker

 We explore:

• What it really felt like to walk away from a property management business that I thought would be my forever
• The grief no one talks about when it comes to selling a family home
• How grief shows up in business ownership transitions as much as it does in personal loss
• Why hearing from past clients reminded me my work in property management really mattered
• How done for you services became my next chapter in helping others reclaim time and energy
• The clarity that comes from sitting with discomfort instead of running from it

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 Sensor Global:  https://sensorinsure.com/ https://sensorglobal.com/

 HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum