Restaurant Technology Guys Podcast: Episode featuring Swipeby

In this episode of the Restaurant Technology Guys podcast, Jeremy interviews Carl Turner, the CEO, and founder of Swipeby. They discuss the exciting strides Swipeby is making in the restaurant technology space, from implementing an AI-driven 360 online ordering platform to developing personalized, automated marketing campaigns for restaurant businesses. They delve into the benefits of AI technology for enhancing customer experiences, improving business operations, and offering real-time data analysis.

 Introduction
 About Carl Turner and Swipeby
 Challenges and Solution
 Data Analysis and Customer Experience
 Discussing Future of AI in Restaurants
 Engaging with Swipeby
 Closing Remarks

In this episode of Restaurant Technology Guys podcast, the host speaks with Nabeel Alamgir, CEO and co-founder of Lunchbox. They discuss Nabeel's background as an immigrant from Kuwait and Bangladesh, the birth of Lunchbox as a solution to challenges faced by restaurants in the age of technology, and the innovative features Lunchbox offers to enhance restaurant operations. They also touch on Nabeel's interesting viewpoint on the COVID-19 pandemic as an accelerant of restaurant industry shifts towards technology and the importance of mental and physical health for leaders in the hospitality industry.

00:00 Introduction and Guest Background
00:52 Understanding the Role of Lunchbox
01:53 Nabeel's Journey into the Restaurant Industry
04:27 The Growth and Evolution of Lunchbox
04:54 The Vision and Mission of Lunchbox
12:36 The Impact of the Pandemic on the Restaurant Industry
17:22 Understanding the Different Types of End Users
18:18 Improving the User Experience with Dynamic Features
19:58 Improving User Experience and Managing Third-Party Delivery Orders
20:52 The Importance of Adapting and Growing as a Company
21:19 The Decision to Acquire a Company and Entering a New Space
21:45 Understanding the Needs of Restaurant Operators
23:33 The Role of POS Systems in Restaurant Operations
27:03 The Future of Off-Premise Ordering: AI and Machine Learning
30:55 The Importance of Health and Wellness for Leaders
33:56 Connecting with Lunchbox and Future Plans

Surviving the Turnover Storm: Strategies for Building a Strong Restaurant Workforce

In the Restaurant Technology Guys podcast, host Jeremy mentions that they are joined by Kamyar Fadavi, Founder and CEO of TalentTroll and Zipyap. Kamyar discusses how his passion for technology led him to create TalentTroll, aimed at restructuring the hiring process in the restaurant and hospitality industry. His product, Zipyap, provides a unique, automated system that streamlines the hiring process for busy managers. He also emphasizes the need to understand job candidates' expectations and enhance the application experience to attract best talents. They further delve into the importance of employers building a brand, offering adequate employee training, and managing workforce turnover in the restaurant sector.

00:04 Introduction to the Podcast
00:48 Guest Introduction: Kamyar Faron
01:15 Kamyar's Background and Journey
03:26 The Problem of High Turnover in the Restaurant Industry
09:38 The Importance of Proper Onboarding and Training
13:38 Building an Employer Brand
19:02 Understanding the Value of Each Job Role
22:30 The Art of Flavor Profiling
23:04 The Importance of Team Accountability
23:19 Introducing Zippy App: A Solution for Talent Acquisition
23:59 The Challenges of Hiring in the Restaurant Industry
25:25 The High Cost of Employee Turnover
27:18 The Role of Branding in Talent Acquisition
28:48 Recruitment as a Marketing Function
29:14 The Importance of a Consistent Candidate Experience
38:59 The Power of Zippy App in Streamlining the Hiring Process
41:50 Engaging with Zippy App
43:47 Closing Thoughts on Talent Acquisition

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Thermodyne foodservice is a company that provides high-quality cooking and holding equipment for restaurants, hotels, catering and other foodservice businesses. Thermodyne's patented Fluid Shelf technology ensures even heat distribution and precise temperature control, resulting in better food quality, safety and shelf life. Thermodyne offers a range of products, from countertop warmers and steamers to full-size ovens and cabinets, that can meet any foodservice need. Join Aaron Bremer where he shares his journey. 

In this episode, we have a special guest: Matteo,  CEO of Voodoo Brewing. Voodoo is known for its innovative and experimental beers, like the Gran Met, a Belgian-style tripel aged in oak barrels with champagne yeast, or the Big Black Voodoo Daddy, a massive imperial stout with chocolate, vanilla and coffee. Matteo will tell us how he started Voodoo, what inspires him to create new beers, and what challenges he faces in running a successful brewery. Tune in and get ready to learn some brewing magic from Matteo! Check them out at https://www.voodoobrewery.com/

Shifting Your Restaurant Training to Tech: Conversation with Beth Hussey of Shifty

In this enlightening episode of the Restaurant Technology Guys podcast, Beth Hussey, an experienced restaurateur, and founder of Shifty.inc shares her journey from being in the restaurant business for over 37 years to introducing technology into the industry. Beth created a unique way of training servers and bartenders, turning it into a tech platform called Shifty, and shares insights on restaurant employee retention, engagement, and training. She also discusses how Shifty evolves this training approach, enhancing it with valuable tools and a truly anonymous suggestion box feature for improvement. Listen in as Beth candidly talks about her experiences, the current state of the restaurant industry, and how technology can aid in improving restaurant operations.

00:01 Introduction and Guest Introduction
00:43 Beth's Journey into the Restaurant Business
03:05 Challenges of Training in the Restaurant Industry
03:34 The Impact of the Pandemic and the Birth of Shifty
08:20 The Unique Training Methodology of Shifty
14:45 The Power of Flashcards in Training
19:19 The Importance of Standards in Restaurant Training
21:36 The Importance of Proper Training in Restaurants
22:10 The Decline of Traditional Etiquette Knowledge
22:28 Introducing Shifty: A New Training Technology Platform
22:51 The Power of Flashcards in Learning
23:17 The Impact of Training on Restaurant Experience
23:52 Training for the Back of the House
24:46 The Evolution of Shifty and Its Impact on the Back of the House
26:32 The Importance of Employee Engagement and Retention
29:58 The Role of Managers in Employee Retention
34:06 The Cost of Employee Turnover and the Value of Retention
37:23 The Power of Employee Engagement with Shifty
39:13 The Story Behind the Name 'Shifty' 

Check them out at Shifty - Training app for Servers and Bartenders (shiftyinc.com)

Join Jeremy and CEO Troy Hooper where they talk about how Pepper Lunch came to be in Japan and its amazing growth in North America.  Be the first to hear about their goals and growth plans for the US market.  Check them out at Pepper Lunch - Sizzling Hot Plate Dining Experience (pepperlunchrestaurants.com)

Join Jeremy and Founder and CEO Alex Broeker where we talk about the problem of checking out in a restaurant and how if not done well it can ruin the entire hospitality experience.  Check them out at Union | Great Service Starts Here (getunion.com)

Join Jeremy and found of Cornbread Soul Adenah Bayoh where we talk about how Cornbread came to be, her journey to the states and how to use technology to your advantage. Check them out at Cornbread Soul | Best Soul Food Restaurant | Farm to Soul