In this insightful episode, discover the key to successful contractor customer relations with tips and strategies to build and maintain lasting client relationships. Learn how to effectively communicate with customers, establish trust, and create a positive experience that leads to repeat business and referrals. From unexpected intentional touches (UITs) to unique sales processes, this episode is packed with practical advice to help contractors stand out and build strong connections with clients.

#ContractorCustomerRelations #BuildClientTrust #CommunicationSkills

Watch the video version of this podcast at https://youtu.be/LG947hW1nrU

Discussion Points:

00:00 Part 2: Building customer relationships and sales.
03:29 Sales success lies in discipline and focus.
07:14 Leads may not be ready to engage.
10:52 Reality show pickup shoots require memorisation, annoys.
13:15 Salesperson ignores coaching, leading to subpar venue.
19:31 Set new standard, eliminate mediocrity, success inside-out.
21:31 Maintain daily habits for agile goal setting.
26:50 Wedding planner made assumptions, missed important details.
28:32 Genuine curiosity leads to successful sales interactions.
33:01 Sales processes should focus on empathy and communication.
35:03 Unique differentiator: preplanning avoids common contracting issues.
37:41 Acknowledgment of email, promotion of Tom's content.

Resources:

Sell Unafraid with Tom Reber here: https://thecontractorfight.com/sell-unafraid
Visit The Contractor Fight website at www.thecontractorfight.com
Get social on Instagram at @contractorfight
Stay in touch with Tom here: [email protected]

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and this series, please take 5 to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

Discover the power of Trade Business Growth Strategies in our latest episode featuring Tom Reber from The Contractor Fight! Dive into expert insights on how to boost your contractor business through innovative growth techniques. Join Tom as he reveals the secrets behind efficient contractor marketing, increasing leads, and mastering sales strategies. Whether you’re just starting out or looking to scale up, these actionable tips from a seasoned professional will set you on the path to success. Don't miss out—tune in now and transform your trade business today!

Watch the video version of this podcast at https://youtu.be/H9y7Mj5Dq4o

Discussion Points:

00:00 Long search, found purpose in The Contractor Fight.
06:40 Overwhelmed by information, but learning to apply.
13:09 Book "Sell Unafraid" emphasises discipline for sales success.
18:40 1-on-1 coaching setup, misses client's priorities.
23:42 Prioritise self-care and relationships for success.
28:21 Daily decisions impact goals, prioritise control.
36:12 Long-term projects require patience and nurturing.
39:50 TV show pickup shoots used to annoy.
45:50 Maximise control, win the morning, enhance sales.
48:29 Set a new standard, success inside out.
57:31 The importance of genuine curiosity in sales.
01:02:54 Consulting on unique selling points and differentiation.

Resources:

• Sell Unafraid with Tom Reber here: https://thecontractorfight.com/sell-unafraid
• Visit The Contractor Fight website at https://www.thecontractorfight.com
• Get social on Instagram at @contractorfight
• Stay in touch with Tom here: [email protected]

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and this series, please take 5 to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

Discover how to streamline your contracting business with Daniel Simon of Coast in this enlightening episode. Dive into the world of smart fleet management and innovative expense cards designed to optimise your operations, reduce costs, and enhance control over your fleet expenses. Learn how modern technology can transform your approach to managing field expenses, from fuel to supplies, with real-time insights and customisable controls. Whether you're a small contractor or manage a large fleet, this episode is packed with valuable tips for boosting efficiency and profitability.

Watch the video version of this podcast at https://youtu.be/WFGuj0hqdpY

Discussion Points:

00:00 Outdated fleet cards hinder flexibility, data reliability.
04:19 Identifying and preventing misuse of fleet cards.
08:25 Fleet card with mobile authentication and alerts.
12:48 Special fuel cards limited to specific locations.
14:14 Precise credit card controls for business expenses.
18:42 Coast offers 1% cashback on nonfuel.
21:01 Partnership with Visa for global market expansion.
25:22 Enormous potential for technology innovation in businesses.
27:19 Encouraging listeners to visit coastpay.com, interactive dashboard.

Resources:

Visit Coast website at https://coastpay.com/
Keep in touch with Daniel at [email protected]

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and this series, please take 5 to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

Dive deep into the critical aspects of on-site hazard management with Taryn Toic, an expert in handling hazardous materials. This episode covers everything from asbestos safety to silica and lead exposure control, offering tradies and contractors vital information to protect themselves and their team. Learn about the latest in safety protocols, the role of technology in enhancing workplace safety, and the importance of proper hazard management strategies. Essential viewing for anyone in the construction industry looking to improve their on-site safety practices.

#OnSiteHazardManagement #AsbestosSafety #ConstructionSiteSafety


Watch the video version of this podcast at https://youtu.be/v0rcPFTA1GM

Discussion Points:

00:00 Awareness of hazards in building construction important.
06:17 Residential asbestos assessment now required in British Columbia.
08:54 Importance of asbestos awareness in everyday trade.
11:49 Employers and contractors need exposure control plan.
16:27 Disturbance of asbestos and silica requires control. Hazards have long latency period.
18:43 PPE is essential for worker safety.
20:52 "Don't be jealous of the unbearable heat."

Resources:

Visit The Aura Health & Safety’s website at https://www.aurahealthsafety.com/
Get social with Taryn at https://www.linkedin.com/company/aura-health-and-safety-corporation
Stay in touch with Taryn through [email protected]

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and this series, please take 5 to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

Unlock the secrets to winning local council contracts with Jason Cooney of The Tender Team in this insightful podcast episode. Learn from experts how to navigate the tender process, from writing winning bids to understanding council requirements and streamlining your business processes for success. Whether you're new to government contracts or looking to improve your strategy, this episode offers valuable insights and practical tips to help your contracting business thrive. Don't miss out on the opportunity to transform your approach and secure more council contracts.

Watch the video version of this podcast at https://youtu.be/UrpKyeRQLyw

Discussion Points:

00:00 Tender terms require accepting, check insurance before committing.
06:14 Maintenance personnel require 60-minute response time.
06:44 Government contracts require insider knowledge for success.
12:43 Request for safety, quality, and local support documents.
14:08 Discussing technology trends and tender submission processes.
17:22 Showcase past work to align with contract.
20:09 Sign up with local councils for tenders.
23:18 Traders dislike paperwork, but offer valuable information.
28:22 Filter tenders, reach out to local authority.
31:43 Debrief call reveals helpful bid information.
32:24 Finding good tender writers is hit or miss.

Resources:

Visit The Tender Team’s website at https://www.thetenderteam.com.au
Get social with Jason at https://au.linkedin.com/company/tsaksconsulting
Stay in touch with Jason through [email protected]
Read our blog on this podcast here: https://www.thesiteshed.com/winning-strategies-council-contracts-tradies-jason-cooney/

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and this series, please take 5 to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

Wrap up our "How to Thrive, Not Just Survive" series with this deep dive into contractor sales process excellence, featuring insights from Weston of SynkedUp. This episode is a masterclass in leveraging software to streamline your business operations from quoting to financial control. Learn from real-life experiences on nurturing leads, overcoming objections, and evolving sales techniques for the modern contracting landscape. A must-watch for contractors ready to transform their approach and achieve lasting success.

#ContractorSoftware #SalesStrategies #LeadGeneration

Watch the video version of this podcast at https://youtu.be/XQl555vUAhU

Discussion Points:

00:00 Episode Highlight
01:54 Growth increases costs, set higher minimums.
05:27 Insight on sales process and closing deals.
08:15 Clarify ROI for transitioning businesses to growth.
11:03 Emphasise sales process discovery, metrics for success.
15:04 Efficiency is key, avoid wasting everyone's time.
17:13 Focus on vetted site visits for profit.
20:36 Clients need to understand project dynamics.
25:03 Candidate left negative reviews after job rejection.
28:36 Filtering leads with consultation fee improved sales.
31:45 Streamlined quoting process drastically reduces turnaround time.
33:01 Solar industry professionals can anticipate project needs.
37:11 Client increased job acceptance rate from 15% to 100% using remote sales process.
42:26 Interactive visual form for products and services.
43:39 "People often do not know what they want."
47:31 Navigating client expectations, budgets, and confidence.


Resources:

Watch Part 1 of this series at https://youtu.be/fsUXnvg73z0
Visit SynkedUp website at https://synkedup.com/
Get social with SynkedUp using handle @synkedup
Get in touch with Weston at [email protected]
Take advantage of their free resources at https://synkedup.com/resources/ https://synkedup.com/podcast/ https://www.buybackyourtime.com/
Read our blog on this podcast here: Insert blog link here

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and this series, please take 5 to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

In this episode of The Site Shed, join us and our guest Weston from SynkedUp as we delve into the transformative power of contractor software solutions. Learn how the right technology can overhaul pricing, scheduling, and financial management, driving efficiency and profitability in the contracting world. From overcoming industry resistance to embracing data-driven decisions, this episode is a must-watch for contractors aiming to enhance operational effectiveness and steer their businesses towards sustained growth.

#ContractorSoftware #BusinessManagement #FinancialPlanning

Watch the video version of this podcast at https://youtu.be/fsUXnvg73z0

Discussion Points:

00:00 Grew up working at landscaping company, developed software.
06:52 Podcast discussing new product competing with fleet systems.
08:14 Microwave business success: Maths or production accuracy.
11:39 Plumber describes outdated invoicing process, embraces modernisation.
13:51 Identify expenses by project sections for contractors.
19:19 Risks of estimating without accurate gross profit.
22:52 Landscape businesses retain employees by year-round pay.
25:15 Zooming in on production capacity is crucial.
27:03 Show notes will include links for reference.

Resources:

Visit SynkedUp website at https://synkedup.com/
Get social with SynkedUp using handle @synkedup
Get in touch with Weston at [email protected]
Take advantage of their free resources at https://synkedup.com/resources/ https://synkedup.com/podcast/ https://www.buybackyourtime.com/
Read our blog on this podcast here: Insert blog link here

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and this series, please take 5 to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

Welcome to the 400th episode of The Site Shed!

Our host, Matt Jones, takes the spotlight in this milestone episode as he shares his personal journey of reflection, growth, and redefining priorities. From ditching Instagram to seeking clarity in an Ayahuasca ceremony, Matt's quest for increased productivity and focus is at the forefront. He delves into revamping his business operations, embracing leadership development, and setting the stage for larger goals. Join us as we explore the invaluable insights and powerful strategies that have shaped this monumental episode, and stay tuned as we seek your feedback and reviews for future content.


#TheSiteShed #PersonalDevelopment #LeadershipEvolution #ProductivityEnhancement

Watch the video version of this podcast at https://youtu.be/VhKh24hWFss

Discussion Points:

00:00 Podcast host discusses value of business information.
05:51 Empower team, stop procrastination, make faster decisions.
07:33 Deleted Instagram for lack of value and productivity.
12:40 Taking personal time is essential for well-being.
17:10 Embrace growth, avoid mediocrity, plan for success.
20:37 Ensuring team success through effective onboarding.
24:08 Continuous improvement through self-awareness and action.
26:18 Plan and break down business goals effectively.
28:45 Encouragement to take action and join group

Resources:

Visit Tradie Web Guys website at https://www.tradiewebguys.com.au
Read our blog on this podcast here: Insert blog link here

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and this series, please take 5 to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

 Join us for an insightful episode with Clinton Cowin of Tradiepad as we dive into how quoting and estimating technologies can revolutionise the trade industry. Learn about integrating these crucial processes into your tech stack, enhancing accuracy, and driving business growth. Discover the impact of tech on traditional quoting methods and how modern solutions can streamline operations, reduce errors, and elevate customer satisfaction. Don't miss Clinton's expert insights on leveraging technology for success in the trades.

Watch the video version of this podcast at https://youtu.be/V4FjOELEDnI

Discussion Points: 

00:00 Episode Highlight

05:57 In marketing, new software combines multiple functions.

07:40 ServiceMate discovery sessions open users' eyes.

12:03 Discussing technology's role in client communication process.

14:58 Clients benefit from project kits, and efficient pricing.

19:07 Complete on-site sales process with payment facility.

21:51 Analyze job data to find ideal clients.

26:16 Customise communication methods based on customer preferences.

29:03 ServiceMate is easy but has limitations.

32:07 Client communication and customisation at every stage.

36:37 The Foundations Program

Resources:

• Learn more about estimating and quoting with TradiePad at https://www.tradiepad.com.au/quoting-estimating/
• Visit TradiePad’s website at www.tradiepad.com.au
• Stay connected with Clinton at [email protected]
• Get social with Clinton with the handle @tradiepad
• Read our blog on this podcast here: https://www.thesiteshed.com/ldigital-transformation-quoting-estimating-clinton-cowin/
• Read our blog on this podcast here: Insert blog link here 

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and this series, please take 5 to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed

 Join us in a groundbreaking episode with Clinton Cowin from TradiePad, as we dive into the essentials of quoting and estimating for trade businesses. Discover how to refine your quoting techniques and estimating strategies to drive growth and profitability. Clinton shares his expertise on leveraging technology to streamline your processes, ensuring you stay ahead in the competitive trade industry. Whether you're new to the business or looking to enhance your skills, this episode is packed with invaluable insights.

#QuotingTechniques #EstimatingStrategies #TradeBusinessGrowth

Watch the video version of this podcast at https://youtu.be/-ZkSxgTje7U

Discussion Points: 

00:00 Tech revolutionised tradies' businesses, helping thousands succeed.

03:39 Early adopters embraced technology for efficiency gains.

09:21 Break down labour and materials for project estimation.

12:10 Break down quotes into labour and materials.

14:06 Job management systems offer detailed quote control.

17:53 Traditional vs modern workflow, client interaction changes.

21:47 Turn site visit into a sales call.

23:48 Video meetings widely accepted due to COVID.

28:49 Nurturing leads, closing opportunities, and retaining contacts.

30:36 Prioritise client re-engagement for business profitability.

35:52 Emphasise the importance of accurate customer data.

37:24 Challenges in migrating contact lists and cleansing.

Resources:

• Read about the Best Quoting Software for Tradies in 2024 at https://www.tradiepad.com.au/best-quoting-software-for-tradies/
• Learn more about estimating and quoting with TradiePad at https://www.tradiepad.com.au/quoting-estimating/
• Visit TradiePad’s website at www.tradiepad.com.au
• Stay connected with Clinton at [email protected]
• Get social with Clinton with the handle @tradiepad
• Read our blog on this podcast here: https://www.thesiteshed.com/ldigital-transformation-quoting-estimating-clinton-cowin/

Your Next Step:

Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.

👉 Join free and grab your next growth tool here: https://tradie.wiki/pod

Follow The Site Shed:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: Matt Jones
• Website: thesiteshed.com
• YouTube: @TheSiteShed

If you enjoyed this podcast and this series, please take 5 to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed

Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed