Have you ever found yourself on a call with a potential patient, tongue-tied, unsure how to bridge the gap between clinical interrogation and compassionate conversation? But what if you can transform their uncertain beginnings into a meaningful conversation by only using three probing questions?

Join me, Dave Kittle, this week as we discuss the top three probing questions designed to lower the guard of potential patients, encourage them to share their experiences, and help us assess whether our physical therapy services are the right fit for them. These conversations go beyond transactional interactions and set the stage for a patient-first approach, which is key in differentiating our practice and justifying our value. Learn how to tailor your approach by understanding a patient's past healthcare experiences and treatment outcomes, thereby avoiding past inefficiencies and aligning with their unique needs. By mastering this, you'll not only convert leads into patients but also establish a strong foundation for long-lasting relationships based on trust and empathy. 

Dive into the YouTube Channel for the Visual Presentation:

In this episode, we will touch on such topics as:

• Maximizing Value Proposition in Pricing 
• Quick Callbacks and Thorough Communication 
• The Importance of Mentioning Insurance First 
• Understanding Reels and Insurance in Healthcare

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.