Communication is one of the most powerful skills a human can master. Exceptional people speak in a cadence, have a pleasant aura, listen to and validate others, and use broad, straightforward gestures to communicate. You've heard the phrase, "It's not what you say it's how you say it?" In this episode, Joe Navarro explains how to use nonverbals to communicate more effectively. With 25 years in the FBI, specializing in counterintelligence and behavioral assessment, Joe has authored 14 books in 29 languages dealing with human behavior and body language. After more than a decade, What Every BODY is Saying, remains the #1 selling body-language book in the world. Louder Than Words, based on his annual lectures at the Harvard Business School over the last twelve years, was hailed by The Wall Street Journal as "One of the six best business books to read for your career." Joe's newest book, Be Exceptional, highlights five distinguishable traits that most exceptional humans possess. At first, putting together the pieces to understand what makes a great communicator seems daunting. But rest assured that these skills are learnable.

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