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00:05 – The 2 types of agents destroying vendor management: 😈“Larry The Liar” and 🧔 “People Pleasing Pete” 

04:31 – Why Australians are paying the lowest agent commission fees globally

07:50 – Where are the highest and lowest commissions in Australia?

11:04 – Is Cold Calling Dying? 🤖 And other ways the industry is being disrupted by AI

14:26 – Etiquette for attending other agents’ open homes 

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