In today’s After the Show segment, we’re getting real about what it takes to thrive in modern retail. Spoiler alert: being dull won’t cut it anymore.

From navigating setbacks to elevating your customer experience, this episode breaks down the mindset and strategy shifts you need to build a resilient and future-ready business. If you’re ready to level up and lead with energy, this one’s for you.

[0:57] Building a resilient business and becoming a modern retailer  

[2:07] Industries have normalized dull—why you can’t afford to  

[4:35] How your worst moments can become your biggest growth points  

[6:15] Why paying attention to your numbers and your customers matters  

[8:02] Adopting a “bring it on” mentality in business  

[11:02] Delivering next-level experiences that keep customers coming back  

Join the Rooted in Retail Facebook Group to continue the conversation

Join our newsletter for all the latest marketing news for retailers

Show off your super fandom by getting your Rooted in Retail Merch!